Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
2.0 - 5.0 years
22 - 25 Lacs
pune
Work from Office
Summary: The Salesforce Support Specialist is responsible for performing general declarative Salesforce administrative duties, assisting with the ongoing maintenance and development of the Salesforce instance, helping to deliver high-quality enhancements, and providing 1st tier support for the organization. A Salesforce Admin provides day-to-day support, administration of Salesforce, maintain data cleanliness, and will generate/analyze simple to complex reports. Responsibilities: Lead on-site Salesforce support operations and ensure SLA adherence. Act as SPOC for coordination with Salesforce and peripheral systems. Drive faster issue resolution through cross-team collaboration. Understand architecture and integrations to guide troubleshooting. Support solutioning by advising on best-fit fixes and enhancements. Monitor SLAs, analyze breaches, and drive continuous improvements. Manage support workflows using JIRA/ManageEngine and maintain reporting. Identify recurring issues and recommend automation/process improvements. Stay updated with Salesforce and industry trends to suggest innovations. Promote documentation, SOPs, and knowledge sharing across the team. Preferred Experience/Qualifications: 6+ years of professional experience as a Salesforce Administrator Degree in Information Technology or Computer Science. Degrees in similar analytical areas of study will also be considered. Salesforce Admin Certification is a MUST. Excellent communication skills and the ability to work as part of a team are essential. A successful candidate will also exhibit a strong desire to learn and understand all aspects of the companys operations and be able to interact directly with other departments. Highly organized with exceptional attention to detail. Ability to handle multiple priorities in a fast-paced environment. Certifications: Salesforce Certified Administrator or Salesforce Certified Platform App Builder (preferred). Project Management Professional (PMP) or Agile certification (preferred). Place of Posting: Candidates will be working out of Pune (Client site) and anywhere else subject to the organizations requirement.
Posted 1 day ago
3.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
As an Automation QA Engineer, you will be responsible for ensuring the quality and reliability of software applications through the design and implementation of automated testing procedures. You will collaborate with the development team to identify bugs and performance issues, and work towards their resolution in a timely manner. Your role will involve creating test cases, executing tests, and providing detailed reports to the project stakeholders. In the role of Associate Project Manager, you will play a key part in driving project development, execution, and delivery. Your responsibilities will include interacting with Systems Architects, Development Managers, Technology Leaders, Developers, QA engineers, and Product teams. You will be involved in planning and monitoring all project phases in collaboration with team leaders, conducting risk analysis, leading the assimilation of Agile methodology, and reporting project status to the management. As a Node.js Developer, you will be tasked with designing and implementing server-side web application logic using Node.js. You will work closely with front-end developers to integrate user-facing elements with server-side logic, ensuring high performance and responsiveness. Your role will involve developing scalable web applications, optimizing applications for maximum speed, and collaborating with the development team to improve overall product quality. In the position of DevOps Engineer / Senior DevOps Engineer, you will be responsible for bridging the gap between development and operations teams by implementing automation tools and processes. Your role will involve designing and implementing CI/CD pipelines, managing infrastructure as code, and ensuring the scalability and reliability of production systems. You will collaborate with developers and IT operations to streamline the software delivery process and enhance overall efficiency. Overall, these roles require individuals with strong technical skills, excellent communication abilities, and a collaborative mindset. If you have the necessary qualifications and experience in the IT industry, consider applying for one of these exciting opportunities to contribute to our dynamic team in India.,
Posted 5 days ago
3.0 - 8.0 years
0 Lacs
karnataka
On-site
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Position-PAS Product Owner Education-Any Bachelors/Masters degree in engineering or computer science. Agile certification such as PSPO, PSM, SAFe Product Owner, SAFe, Visual Studio, Agilist, Agile BA, Scrum Master experience is strongly desirable Experience-8+ years strong work experience with 3-5 years as a Product owner within a Software Technology/consulting firm. Preferred mobility Managed Services, Integrated mobility technology, mobility service provider or vendors. EY is a global leader in Assurance, Tax, Consulting, Strategy and Transaction Services. We develop, implement, and integrate our services, solutions, products, and people expertise to better serve our clients and build a better working world. The People Advisory Services (PAS) mobility offering is a sub service line of Tax focused on helping clients manage risks, complex compliance and reporting requirements inherent in deploying a globally mobile workforce. EY Global Delivery Services (GDS) is a dynamic and truly global delivery network playing a vital role in the delivery of the EY growth strategy. The PAS team at GDS works side-by-side with the firm's partners, clients, various subject matter experts and technology team in developing domain-led, technology enabled services and solutions that enhance value, improve efficiencies and enable our people, business and clients with disruptive and market leading services and products. The opportunity We are looking for Manager with expertise in building digital solutions who is keen to work in a fast-paced business, adding value by pragmatically applying their unique skills to help us deliver our strategy in an ever-changing environment. As a Product Owner you will play a pivotal role in the development and success of a digital product solution. Your primary responsibility will be to act as the bridge between the business stakeholders and your development team. You will be entrusted with understanding customer requirements, and overall business goals. You will work closely with stakeholders to define a clear Product Objective and be responsible for creating and maintaining a prioritised product backlog, detailing the features, functionalities, and user stories. You will collaborate with the development team, providing clear and concise guidance on the product requirements, ensuring that the team understands and delivers the desired outcomes. Throughout the development process, you will continuously refine and adjust the product backlog, responding to changing market dynamics, customer feedback, and business priorities. Additionally, you will be actively involved in sprint planning, sprint reviews, and other Agile ceremonies, ensuring effective communication and alignment between all stakeholders. Ultimately, you will bear the responsibility of maximising the value of the product by delivering a solution that meets customer needs, aligns with business objectives, and drives overall success Key responsibilities Collaborate with senior stakeholders, including business owners, customers, development teams, to define product roadmaps, detailed functional requirements and realization plans. Translate business requirements and user needs into clear and concise Features with clear acceptance criteria. Prioritise and manage the product backlog, ensuring that the most valuable User Stories are delivered first and that the backlog is properly groomed and refined on a regular basis. Work closely with the development team to ensure a clear understanding of the product vision and requirements, provide guidance, and make informed decisions during the development process. Continuously monitor and evaluate product performance, gather user feedback, and use data-driven insights to identify areas for improvement and make informed product decisions. Coordinate with cross-functional teams and program team, to ensure successful product launch and adoption. Act as a liaison between senior stakeholders and the development team, facilitating communication and ensuring that expectations are properly managed. Participate in Agile ceremonies, such as sprint planning, daily stand-ups, sprint reviews and retrospectives, to drive the iterative development process and foster a culture of continuous improvement. Maintain and manage non-functional requirements for the product. Monitor and prioritize Change Request, Bugs, Issues, Defects and various aspects related to Product Standardization. Enable activation, training and change management functions for existing/new stakeholders. Seek compliance, QRM, CAB approvals, branding and various other approvals needed for successful market launch and Go-to-Market activities needed for a successful launch/release. Support in Budget calculations and assess funding needs for the team. Identify resource requirement for tech and business teams. Skills requirements Knowledge of prioritising and making value creating decisions based on understanding business objectives and market conditions. Ability to lead a Product team from ideation to development to launch. Demonstrable experience working in an Agile environment (Scrum Framework preferred) - continuously reviewing the business needs, refining requirements, outlining milestones and deliverables, identifying, and managing risks throughout the Sprints. Demonstrated ability to develop and maintain long-term client relationships and networks including the development of relationships with Industry leaders, senior stakeholders, and team members across all EY practices to serve client needs. Experience in continuously refining and prioritising Product backlogs containing business value requirements and customer needs/pain-points. Experience operating in a fast paced, multi-vendor environment. Excellent understanding of the Scrum Framework. Ability to facilitate ideation, discovery and/or requirement gathering workshops Demonstrated experience in coordinating a medium-large cross functional Scrum team to develop a technical solution. Demonstrated experience participating in Sprint ceremonies as necessary. Demonstrate high integrity and commitment to working in a new, challenging environment. Cross cultural awareness and sensitivity. What we offer We offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects. We'll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success, as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,
Posted 1 week ago
5.0 - 10.0 years
0 Lacs
pune, maharashtra
On-site
As a Scrum Master at Academian, you will be responsible for driving Agile product delivery and championing Agile and Lean methodologies such as Scrum, Kanban, and SAFe. With 5-10 years of proven experience, preferably with large teams, you will establish, drive, and execute Agile change and risk management strategies. Your role will involve coaching and mentoring team members on Agile methodologies and best practices to foster a culture of continuous improvement. You will support the team in identifying and addressing impediments and bottlenecks, as well as driving the adoption, implementation, and monitoring of key KPIs for value delivery efficiencies. Utilizing tools like Jira, Confluence, and Trello, you will lead process improvements and have expertise in backlog management. An Agile certification like CSM, PSM, or PMI-ACP would be beneficial for this role. In addition, you should have experience leading a team of at least 10 members to ensure successful delivery. Good communication skills are essential, and the ability to work from the Pune Office is desirable. Immediate availability is preferred for this position. Academian offers a range of employee benefits, including health insurance for employees, spouses, children, and parents, GPA, hybrid working options, and compliance with PF and Gratuity regulations. Academian is a subsidiary of Intraedge Inc., focusing on service, product, and learning development in the education sector with a current team size of over 280 members and plans to expand to 500 in the next 3 years. The company aims to create a platform for multiple publishers to offer a variety of courses, topics, and assessments for schools and students in the digital marketplace. For more information, visit our website at www.academian.com.,
Posted 3 weeks ago
12.0 - 16.0 years
0 Lacs
hyderabad, telangana
On-site
You have over 12 years of experience in the industry and hold a degree in any field. As a Manager at S&C Global Network - Strategy - MC - Industry X - Production & Operation -7, located in Bangalore, Gurgaon, Pune, or Mumbai, you must possess skills in SAP PPQM, SAP EWM, and SAP PPDS. It would be beneficial if you have the ability to utilize design thinking, optimize business processes, and manage stakeholders effectively. Your role will involve spearheading strategic initiatives, overseeing business transformations, and utilizing your industry knowledge to develop value-driven solutions. You will be responsible for providing strategic advisory services, conducting market research, and formulating data-driven recommendations to enhance business performance. As part of Accenture Strategy & Consulting, you will be part of the Capability Network, aligning with various industry groups and functional areas based on assessments. Industry X aims to help companies adapt to change by emphasizing resilience, relevance, and responsible business practices. Within Industry X, you will work on innovative projects that leverage AI-led insights to drive digital transformation for global manufacturers. You should have a strong background in the relevant domain, with expertise in analyzing, problem-solving, and communicating effectively. Experience in scoping, designing, configuring SAP modules, and implementing them in projects is crucial. Additionally, certifications such as SAP ECC/S4 Hana and Lean Six Sigma Black Belt would be advantageous. Knowledge of IOT Platforms like Microsoft Azure, AWS, SAP Leonardo, PTC, and Agile certification would also be beneficial. In this role, you will collaborate with business stakeholders to understand pain points, design SAP-based solutions, and facilitate deployment. You will be responsible for developing new SAP S4 Hana business, leading sales initiatives, and participating in end-to-end sales processes. Your contributions will also include developing assets, tools, methodologies, and supporting the Go-to-market offerings. Your technical attributes should include expertise in SAP PP, PPDS, and QM modules, along with cross-module integrations. Deep knowledge of supply chain planning processes, MES, and detailed scheduling boards will be key to your success in this role. Joining Accenture offers you the opportunity to work on cutting-edge projects, experience career growth, and gain exposure to leadership roles.,
Posted 1 month ago
10.0 - 15.0 years
15 - 25 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
We have urgent Opening for Project Manager Experience - 10 - 15 Years Location - Bangalore, Chennai, Noida & Hyderabad Notice Period - Immediate or max 30 Days Job Description: Program Management - application management and support Incident Management (Jira, ServiceNow) Strong and effective communication skills(Client facing Role) Should have worked on Supply chain Domain Agile Scrum master certification will be preferred Note : Looking only Immediate or Max 30 Days
Posted 1 month ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
At PwC, our operations consulting team specializes in providing consulting services to optimize operational efficiency and effectiveness. As a member of this team, you will analyze client needs, develop operational strategies, and offer guidance to help clients streamline processes, improve productivity, and drive business performance. In the sourcing and procurement department, your focus will be on optimizing sourcing and procurement processes to drive cost savings, supplier collaboration, and supply chain resilience. You will collaborate closely with clients to analyze sourcing strategies, identify opportunities for cost reduction and supplier optimization, and develop strategies to enhance procurement efficiency and effectiveness. Your role will also involve providing guidance on implementing strategic sourcing frameworks, supplier relationship management, and digital procurement solutions. Translating the vision into actionable strategies, you will set the tone and inspire others to follow suit. Your role is pivotal in driving business growth, shaping client engagements, and mentoring future leaders. Upholding PwC's reputation as a guardian, you understand the importance of quality, integrity, inclusion, and a commercial mindset in achieving success. Creating a conducive working environment while ensuring client satisfaction, you nurture talent and collaborate across the PwC Network, leveraging collective strength and understanding tradeoffs. Skills required for this role include: - Leading in line with our values and brand. - Developing innovative ideas, solutions, and structures to drive thought leadership. - Solving problems creatively by exploring multiple angles and encouraging the same in others. - Balancing long-term and short-term strategies, detail-oriented and big picture thinking. - Making strategic choices and driving change by addressing system-level enablers. - Promoting technological advancements and fostering an environment where people and technology thrive together. - Identifying market gaps and converting opportunities for the Firm's success. - Adhering to and enforcing professional and technical standards, the Firm's code of conduct, and independence requirements. In summary, a career in our Managed Services team offers you the opportunity to collaborate across various teams, assisting clients in implementing and operating new capabilities, achieving operational efficiencies, and harnessing technology's power. Our Strategic Program Management Office Sourcing practice focuses on helping organizations balance long-term strategies and short-term imperatives to optimize investments and achieve business objectives. We enhance project and program performance by identifying alternative approaches, aligning projects with corporate strategy, setting the tone and pace of programs, and extracting value from agile program delivery. Roles in our team center around project portfolio management, requiring diverse skill sets and providing growth opportunities for both new and experienced team members. Minimum qualifications for this role include a Bachelor's degree, preferably in Management, Finance, Operations, or Project Management, along with a minimum of 10 years of experience. Preferred certifications include CAPM or PMP and Agile Certification. Key skills and responsibilities for this role encompass thought leadership, client relationship management, resource recruitment, training and certification plans, transition management, PMO Domains knowledge, PPM systems implementation, project governance, project intake and tracking, business case alignment, performance metrics analysis, execution and financial management, communication, knowledge sharing, continuous improvement, and successful project delivery.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
As a Senior Consultant in Business Transformation Design at EY, your role involves collaborating with clients to enhance customer and user outcomes by implementing effective operational strategies, optimizing processes, managing performance, and achieving cost efficiencies. By transforming clients" operating models, you will contribute to creating increased value for their customers, members, or citizens. Utilizing design thinking and innovation, you will drive optimal design decisions and outcomes for the clients. Your responsibilities will include working as part of a high-performing team to solve complex business issues for clients, from strategy development to execution. You will engage with senior client stakeholders to identify areas for process improvement and define business requirements through stakeholder engagement and process analysis. Additionally, you will be involved in project delivery across the project lifecycle, drawing on EY's unique capabilities and global consulting network. To excel in this role, you should have at least 3 years of experience in a consulting firm or project environment, with a strong academic background and skills in structured problem-solving, business analysis, and lean process improvement. Experience in project and program delivery, Agile and/or Waterfall methodologies, and Lean Six Sigma qualifications are advantageous. You will have the opportunity to work with a global team of experts, develop innovative solutions, and benefit from operations-focused training. At EY, we offer a competitive remuneration package and a Total Rewards package that includes support for flexible working, career development, and a range of benefits tailored to your needs. You will have access to coaching, opportunities for skill development and career progression, and the freedom to customize your role. We are committed to being an inclusive employer, offering flexible working arrangements to achieve a balance between client service and personal priorities. As part of the EY team, you will have access to continuous learning opportunities, transformative leadership experiences, and a diverse and inclusive culture that values individual contributions. Our commitment to inclusion, diversity, and equity ensures that all employees are supported in achieving their potential. If you are ready to contribute to building a better working world, we invite you to apply for this role at EY.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
You will be engaging with business partners in Retail Banking Operations to analyze, improve, design, and re-engineer business processes by utilizing sound process improvement techniques. Your responsibilities will include documenting the end-to-end flow of business processes, identifying opportunities to streamline processes in partnership with the Business, BAs, and Business Solutions Managers, managing the design or redesign of processes using lean methodologies, applying business redesign concepts, practices, and BPM methodology and tools. Your role will also involve integrating best practices with process design to ensure continuous process improvement, building action plans, and driving execution. To be successful in this role, you should have 3-5 years of related experience with an overall work experience of 10-15 years. You should have a very good understanding of Retail Banking, Operations management, and Business process designs. Strong project management skills will be essential, including the ability to prioritize work, meet deadlines, and deliver key documents such as Design Documents, Process Maps, and project plans. You should demonstrate the ability to be detail-oriented on business process concepts, translate Business Needs into Process Maps, possess strong written and verbal communication skills, and be comfortable interacting with senior leaders. Additionally, you should be able to facilitate meetings, capture key outcomes/actions, own project/process documentation, and have analytical skills to comprehend, document, evaluate, and improve complex business processes. Self-motivation, self-direction, organizational skills, and the ability to manage priorities without sacrificing quality or timelines are important in this role. You should have good foresight for detecting risks, exploring creative ways to mitigate risks, dealing effectively with ambiguity, and adapting to changing circumstances. The ability to work with diverse team members in a virtual environment is crucial, as well as proficiencies in Microsoft Office products (Word, Excel, PowerPoint, Visio). In terms of technical skills, you should have certifications in Agile, BPMN, Project Management, and Lean. Your qualifications should include Agile certification, BPMN certification, Project management, and Lean certification. As part of Standard Chartered, an international bank that acts with impact, you will be working towards making a positive difference for clients, communities, and each other. The bank values uniqueness, challenges the status quo, and seeks new opportunities to grow and improve. If you are seeking a purpose-driven career and want to contribute to a bank that makes a difference, Standard Chartered wants to hear from you. The bank celebrates unique talents and advocates for inclusion, driving commerce and prosperity through diversity. Standard Chartered offers core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off benefits include annual leave, parental/maternity leave (20 weeks), sabbatical (up to 12 months), and volunteering leave (3 days), along with flexible working options based around home and office locations. Proactive wellbeing support, continuous learning opportunities, and a values-driven inclusive culture are some of the benefits offered by Standard Chartered. If you are looking for a challenging role in Retail Banking Operations that allows you to utilize your analytical, project management, and process improvement skills while working in a dynamic and diverse environment, this opportunity at Standard Chartered may be the right fit for you.,
Posted 1 month ago
2.0 - 5.0 years
22 - 25 Lacs
Pune
Work from Office
Summary: The Salesforce Support Specialist is responsible for performing general declarative Salesforce administrative duties, assisting with the ongoing maintenance and development of the Salesforce instance, helping to deliver high-quality enhancements, and providing 1st tier support for the organization. A Salesforce Admin provides day-to-day support, administration of Salesforce, maintain data cleanliness, and will generate/analyze simple to complex reports. Responsibilities: Lead on-site Salesforce support operations and ensure SLA adherence. Act as SPOC for coordination with Salesforce and peripheral systems. Drive faster issue resolution through cross-team collaboration. Understand architecture and integrations to guide troubleshooting. Support solutioning by advising on best-fit fixes and enhancements. Monitor SLAs, analyze breaches, and drive continuous improvements. Manage support workflows using JIRA/ManageEngine and maintain reporting. Identify recurring issues and recommend automation/process improvements. Stay updated with Salesforce and industry trends to suggest innovations. Promote documentation, SOPs, and knowledge sharing across the team. Preferred Experience/Qualifications: 6+ years of professional experience as a Salesforce Administrator Degree in Information Technology or Computer Science. Degrees in similar analytical areas of study will also be considered. Salesforce Admin Certification is a MUST. Excellent communication skills and the ability to work as part of a team are essential. A successful candidate will also exhibit a strong desire to learn and understand all aspects of the companys operations and be able to interact directly with other departments. Highly organized with exceptional attention to detail. Ability to handle multiple priorities in a fast-paced environment. Certifications: Salesforce Certified Administrator or Salesforce Certified Platform App Builder (preferred). Project Management Professional (PMP) or Agile certification (preferred). Place of Posting: Candidates will be working out of Pune (Client site) and anywhere else subject to the organizations requirement.
Posted 2 months ago
10.0 - 15.0 years
10 - 15 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Weekly reporting sprint health status to higher management Experience working with Third Party integrations, Commitments closures. Participate in user and product research exercises/workshops Prepared business models, flowcharts, and diagrams Tracking progress using tools Certified Scrum Master or Agile certification a plus Bachelors degree in Computer Science, Engineering, or related technical field Experience working on Startup Product(B2B,B2C,Saas Space) At least 7 + years of Technical Program Management experience in a related industry Experience managing projects across cross-functional teams, building sustainable processes and coordinating release schedules 3+ years of technical program management experience Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules Reporting to stake holders. What Youll Need Bachelors degree in Computer Science, Engineering, or related technical field Experience working on Start-up Product(B2B,B2C,Saas Space) Good understanding of project and program management with 10+ yrs. of experience in a fast-paced environment taking a product through its complete life cycle and delivering highly scalable and robust systems. 5+ years of experience working directly with engineering teams and interface with working with customers. Experience managing projects across cross-functional teams, building sustainable processes and coordinating release schedules Good interpersonal and communication skills Ability to influence without authority Obsession with customer experience - Attention to detail coupled with ability to think abstractly Provide leadership and direction to the Delivery teams. Handle Operational issues related to the delivery center. Technology background, especially in a service-oriented environment with a deep understanding of software development. Proven track record of leading large cross-functional projects. Ability to build strong relationships with stakeholders and key partners for the program Good judgment, especially relevant in balancing long-term strategic investments with near term business goals. Able to provide architectural guidance and direction throughout the project life cycle. Ability to communicate clearly and effectively with developers, business owners, and senior business leaders. Exceptional customer relationship skills including the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead engineering efforts to meet aggressive timelines with optimal solution8+ years of industry experience. Personal Qualities And Attributes Effective leadership, interpersonal communication skills (written and verbal) Good knowledge of techniques for planning, monitoring and controlling projects Good knowledge of budgeting and resource allocations procedures Proactive in pre-empting issues and problems Consultative and highly communicative within the Consultancy
Posted 2 months ago
2.0 - 5.0 years
22 - 25 Lacs
Noida
Work from Office
Summary: The Salesforce Support Specialist is responsible for performing general declarative Salesforce administrative duties, assisting with the ongoing maintenance and development of the Salesforce instance, helping to deliver high-quality enhancements, and providing 1st tier support for the organization. A Salesforce Admin provides day-to-day support, administration of Salesforce, maintain data cleanliness, and will generate/analyze simple to complex reports. Responsibilities: Lead on-site Salesforce support operations and ensure SLA adherence. Act as SPOC for coordination with Salesforce and peripheral systems. Drive faster issue resolution through cross-team collaboration. Understand architecture and integrations to guide troubleshooting. Support solutioning by advising on best-fit fixes and enhancements. Monitor SLAs, analyze breaches, and drive continuous improvements. Manage support workflows using JIRA/ManageEngine and maintain reporting. Identify recurring issues and recommend automation/process improvements. Stay updated with Salesforce and industry trends to suggest innovations. Promote documentation, SOPs, and knowledge sharing across the team. Preferred Experience/Qualifications: 6+ years of professional experience as a Salesforce Administrator Degree in Information Technology or Computer Science. Degrees in similar analytical areas of study will also be considered. Salesforce Admin Certification is a MUST. Excellent communication skills and the ability to work as part of a team are essential. A successful candidate will also exhibit a strong desire to learn and understand all aspects of the companys operations and be able to interact directly with other departments. Highly organized with exceptional attention to detail. Ability to handle multiple priorities in a fast-paced environment. Certifications: Salesforce Certified Administrator or Salesforce Certified Platform App Builder (preferred). Project Management Professional (PMP) or Agile certification (preferred). Place of Posting: Candidates will be working out of Pune (Client site) and anywhere else subject to the organizations requirement.
Posted 2 months ago
10.0 - 12.0 years
15 - 22 Lacs
Hyderabad
Work from Office
Job Title: Project Manager ecommerce Location: [Hyderabad] About the Role: We are seeking a highly driven and experienced Project Manager eCommerce to join our Commercial Department. In this role, you will lead and manage digital transformation projects across various commercial functions including marketing, content, B2B, sales channels, and customer service. You will oversee the complete project lifecycle, ensuring delivery on time, within budget, and aligned to business goals. If you are passionate about digital innovation, thrive on taking ownership of complex projects, and have a strong technical background, this is the opportunity for you! Key Responsibilities: Manage end-to-end (technical) ecommerce projects across multiple business units. Define project scopes, goals, deliverables, and success criteria. Set deadlines, assign responsibilities, monitor progress, and ensure timely project delivery. Drive projects related to Product Content, Sales Channels (Webshop, Dropshipping, 3rd Party Channels), Order Processing, and Customer Service. Prepare business cases and support strategic planning with stakeholders. Conduct market research and competitive analysis to guide solution design. Coordinate with Product Owners on resource planning and development efforts. Provide regular status updates and escalate risks or delays to senior management. Analyze project impacts post-implementation to measure business value. Maintain clear project documentation, status reports, and dashboards. Required Qualifications: Bachelors degree in Business Administration, Information Technology, or related field. 1012 years of relevant work experience managing ecommerce or CRM projects. Proven track record in delivering complex ecommerce/marketing technology projects. Strong technical background with experience in platforms such as SFCC, SFMC, SFSC, Salsify, ESB, Cloudinary, Zen desk, SAP, etc. Proficiency in Agile methodologies; Agile and/or PMP Certification preferred. Experience working with CRM, middleware, integration technologies, or product content management systems. Fluent in English with excellent verbal and written communication skills. Key Competencies: Strong leadership and stakeholder management. Exceptional organizational and time management skills. Effective negotiation and commercial acumen. Critical thinking and analytical problem-solving ability. Risk management and decision-making capabilities. Adaptability, ownership, and a passion for digital transformation. Why Join Us? Opportunity to work on high-impact digital transformation projects. Collaborative and innovative work environment. Career growth through exposure to cutting-edge technologies. Be a key contributor to shaping the future of ecommerce.
Posted 2 months ago
14 - 20 years
50 - 80 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
ROLE : Senior Product AND Enterprise Agile Coach LOCATION : Remote, India. Open only for candidates based in India. START DATE : Immediate joiners only. WORK TIMINGS : Flexible (10 AM to 1 PM, then break for 2 to 3 hours, then 4 PM to 9 PM with some flexibility on either side). Key Accountabilities : Drive the transformation of digital portfolios from project/service centric to product centric. Scale agile beyond the team or departmental level and use the right scaling model. Partner with leaders for the identification of value streams/product or platform teams and work closely with the leaders to design their product team structures using organization design principles and team topologies. Drive OKR (Objectives and Key Results) workshops with the Business stakeholders, Product Management Team, IT Leadership, and the Agile Delivery Teams. Directly influence leadership (up to executive level) and their teams throughout infrastructure, applications teams, Strategy/Innovation/Architecture, Cyber Security and Business to drive adoption of Product and Agile ways of working. Directly work with executives (VP and Director levels) in Business and IT to drive Change Management for the Product Transformation. Hands-on coaching to key product roles Product Manager, Product Owner and Scrum Master and Scrum teams. Facilitate and coach Product and Team level events such as PI Planning/Quarterly Planning, Steerco, Quarterly Business/Product Review, Scrum of Scrums, etc. Make recommendations and manage the adoption of tools and technology to drive the transformation (Product Management Tools, Agile Delivery Tools, Maturity Assessment tools, Collaboration tools, etc.) Assess maturity of teams and help them understand their baseline maturity and help them create an improvement plan. Monitor effectiveness of the transformation journey and drive continuous improvement to K-C's product management, Agile framework, and practices. Provide guidance on how the Product teams will measure Outcomes and Value Realization (NOT just Agile or Delivery or DORA metrics). Own the communications and stakeholder management strategy for the product transformation - provide regular updates to leadership on the progress & risks and work together with them to resolve the impediments associated with the transformation. Define avenues to provide ongoing testimonials / success stories of the transformation in terms of outcomes (not outputs or activities). Partner with leadership teams to build talent development journeys for product team roles Product Manager, Product Owner, Engineering, Scrum Masters. Partner with Agile CoE Leader to define annual objectives for executive leadership team to support agile transformation roadmap. Coordinate and facilitate product & agile communities of practice to enable thought leadership, collaboration and drive shared learnings across the enterprise. Develop agile training materials and process guidelines. Deliver hands-on training in classroom and in virtual setting using collaboration tools (like Mural or Miro). Required Qualifications and Experiences: B.S./M.S. or B.E/B.Tech. (Advanced degree preferred) in a relevant field. 14+ years of Professional IT experience. 3+ years of experience in Coaching Digital Product Managers (not just Product Owners) in Business and IT. 5+ years of experience coaching Product Owners, Scrum Masters and entire Delivery Teams distributed globally on Agile Product Delivery. Strategic experience (Enterprise-level) of owning and driving an entire Digital Portfolio (Digital Sales/Marketing/Supply Chain/Data& Analytics) from Project/Service oriented to Product Operating Model. Experience of Full Product Life cycle management from idea to launch. Experience with Value Stream Mapping to come up with the Product Value Streams for the respective Product Lines. Expertise in Organization Design Principles and Team Topologies. Leadership coaching (VP and Director levels) on Product and Agile Mindset. Experience with any Product Management Tool (Aha/ ProductBoard/ Planview/ Craft.io/ Jira Advanced Roadmaps). Experience with Agile Life Cycle Management Tool (AzureDevops) is must. Expertise in collaboration tools like Miro or Mural (one of the 2 is a MUST HAVE). Story Telling - Ability to communicate the commercial story (ROI) of the transformation for each product team you coach. Self-driven and ability to operate in the unknown with limited guidance. Experience driving execution via benchmarking and performance measurement. Expert in leading groups through problem solving. Strong business acumen, interpersonal communication & collaboration, training, negotiation, and presentation skills. Product Management certification Agile Certification (any scaling framework). Preferred Qualifications: Experience in Manufacturing/Industrial Automation/CPG/Retail/Oil and Gas (or any org. that uses SAP or S4 HANA as their core digital system) Experience with DevOps and Platform development Nice to have Certifications: ICP-ACC / ICP-ENT / ICP-CAT Role & responsibilities
Posted 3 months ago
10.0 - 15.0 years
40 - 50 Lacs
kochi, hyderabad, chennai
Work from Office
COMPANY OVERVIEW: Hubbell Incorporated is an international manufacturer of quality electrical and electronic products for a broad range of non-residential and residential construction, industrial and utility applications. POSITION OVERVIEW: We are seeking a highly skilled and proactive senior project manager to oversee our Operations portfolio and intake process. The ideal candidate will be responsible for managing the project intake, prioritization, and execution to achieve strategic objectives and enhance our operational efficiencies. This role involves collaborating with cross-functional teams to lead projects following the established Hubbell Enterprise Project Management delivery methodology and driving continuous improvement within the operations space Duties & Responsibilities This role reports directly to the Sr. Director, IT Supply Chain Solutions. Job duties will include: Assist with IT Enterprise Applications project portfolio management and intake process. Manage the project intake process, from initial proposal to approval, ensuring all projects are evaluated against strategic priorities and business impact. Collaborate with IT Business Relationship Managers, Enterprise Architects, and other senior IT leaders on project roadmap development and execution. Build capability roadmaps taking current maturity levels into account. Partner with business stakeholders to prioritize projects based on value and alignment to business goals and objectives. Ensure a transparent prioritization process and effective communication across teams. Manage key strategic transformation initiatives and projects within the operations portfolio, ensuring successful planning, resource management, budgeting, execution and delivery within scope, time, and budget constraints. Handle status updates and other communications to stakeholders including project executive steering committee. Proactively identify and mitigate risks throughout the project lifecycle. Ensure all projects comply with regulatory and organizational standards. Champion an agile and product centric mindset to deliver incremental value with continuous innovation. Skills and Experience 10+ years of project management experience in delivering enterprise-wide solutions in IT. Experience managing multiple projects/initiatives in parallel. Demonstrated experience building capability, program and project roadmaps that align to enterprise strategic objectives. Successful track record on all aspects of vendor management including statement of work finalization, onboarding, PO/invoice management, deliverable tracking, and seamless coordination of work between vendor/internal teams. Demonstrated experience managing projects in cloud and on-prem environments for on-budget and on-time delivery. Accustomed to running scrum style daily meetings as well as weekly status calls and regular stakeholder/sponsor executive report outs. Strong leadership and interpersonal skills, with the ability to build/ maintain relationships with stakeholders and collaborate across multiple teams, locations, and skillsets. Excellent communication skills with the ability to present complex information to a variety of audiences. Must be able to work U.S. ET working hours. Ability to travel internationally up to 30%. Technical Competencies Expert knowledge in Agile and waterfall project management methodologies. Excellent knowledge of continuous improvement practices, methodologies, and tools. Proficient in project management software and tools. Experience in Aha! roadmaps is preferred. Experience in Microsoft Azure DevOps is a plus. Experience in leading SAP projects or digital factory projects is a plus. Leadership Traits Assertive, Confident, Organized, Proactive, and Self-directed. Ability to manage expectations and present objective solutions and arguments based on business requirements. Ability to embrace and adopt change. Ability to motivate and get the most out of team members. Excellent communication and facilitation skills Comfortable navigating complex environments with competing demands and priorities. Education A minimum of bachelors degree in business administration, Information Technology, or a related field. Product Owner Certification, PMP, and/or Agile Certification are a plus.
Posted Date not available
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
54024 Jobs | Dublin
Wipro
24262 Jobs | Bengaluru
Accenture in India
18733 Jobs | Dublin 2
EY
17079 Jobs | London
Uplers
12548 Jobs | Ahmedabad
IBM
11704 Jobs | Armonk
Amazon
11059 Jobs | Seattle,WA
Bajaj Finserv
10656 Jobs |
Accenture services Pvt Ltd
10587 Jobs |
Oracle
10506 Jobs | Redwood City