Accounts Payable Associate

Company Name:

About VARITE:

About The Client:

About The Job:

• Ensure timely and accurate resolution are provided to requestors that log cases with SSH.
• Assist and help vendors employees resolve queries.
• Ensure Quality and accuracy of all responses are of the highest order.
• Follow up on cases that are pending and require resolution.
• Coordinate among various teams to ensure resolution is provided in a timely manner.
• Take complete ownership of cases and ensure KPIs are met.
• Ensure all other critical queries are monitored and responded to without delay.
• Ensure all the relevant SSH controls are operated and adhered to in their area of work.
• Maintaining and enriching the knowledge base, creating an active repository of case management resolutions

Essential Job Functions:

•        4 to 7 years experience in a Service desk role in accounting/STP/PTP department of a large, reputable commercial organisation
•        Fluent in Spoken and written English
•        Query and issues resolution/management
•        Queue Management
•        Escalation Management
•        Customer care and team player
•        Conversant with Purchase to Pay SAP application
•        University graduate, BCom, BBA, BBM

Qualifications:

•        Excellent Communication skills Business Communication and Email Etiquette’s (Reading and Written)
•        Customer Centric Behaviour/Customer Focused & Driven
•        Strong Service Desk Experience
•        Good understanding of AP process
•        Understand Invoice processing and Vendor reconciliation process.
•        Understanding of accounting
•        Team Player and Ability to think differently.
•        Email queue management

How to Apply:

Equal Opportunity Employer:

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