Account Manager (Event Tech)

Industry & Sector:

• Own full-cycle client accounts for event-technology engagements: requirement gathering, technical scoping, SOW creation, budget management and post-event billing reconciliation.
• Coordinate cross-functional teams to deliver on contract specifications and timelines.
• Manage on-site execution: lead run-of-show, technical rehearsals, crew briefings and real-time troubleshooting to ensure zero-downtime delivery.
• Build and maintain strong client relationships—provide consultative guidance on tech solutions (hybrid setups, streaming, RPI, redundancy) and recommend upsell opportunities.
• Maintain accurate project documentation: SOWs, change orders, resource plans, risk logs and post-event reports to drive continuous improvement.
• Monitor P&L for assigned accounts: control costs, negotiate vendor rates, and ensure timely invoicing and collection.
  

Skills & Qualifications

Must-Have

• 3–6 years experience in event account management or technical production management for live/hybrid events (onsite delivery focus).
• Hands-on knowledge of live-event workflows; able to read technical riders and equipment lists.
• Proven client-facing skills: consultative selling, expectation management and contract negotiation (SOWs, change orders).
• Strong project management: scheduling, vendor coordination, budget oversight and risk mitigation for multi-site events.
• Excellent communication skills and experience using CRM/project tools (Salesforce, Monday, Google Workspace or MS Office).
  

Preferred

• Experience with hybrid/virtual event platforms (live streaming, encoding, CDN integration) and redundancy planning.
• Familiarity with safety regulations, rigging standards and local venue operations across major Indian cities.
• Prior experience working with corporate, FMCG or large agency event portfolios and handling multiple concurrent deliveries.
  

• Fast-paced, delivery-oriented environment with exposure to marquee national and regional events.
• Opportunity to lead end-to-end technical solutions, grow into senior account or production leadership roles.
• On-site fieldwork with travel across event locations and a collaborative team of producers and technical specialists.