WFM Support Specialist

3 years

0 Lacs

Posted:1 week ago| Platform: Linkedin logo

Apply

Work Mode

Remote

Job Type

Full Time

Job Description

About Company

At Delaplex, we believe true organizational distinction comes from exceptional products and services. Founded in 2008 by a team of like-minded business enthusiasts, we have grown into a trusted name in technology consulting and supply chain solutions. Our reputation is built on trust, innovation, and the dedication of our people who go the extra mile for our clients. Guided by our core values, we don’t just deliver solutions, we create meaningful impact.

Role Description

The WFM Support Specialist will provide customer and technical support, assist with troubleshooting, respond to client inquiries, and ensure effective communication with clients. Responsibilities include analysing data to optimise workforce management processes and configurations within the UKG system.

Qualifications

  • Strong Analytical Skills
  • 2–3+ years of experience in WFM support or related roles.
  • Experience in Technical Support and Troubleshooting
  • Customer Support capabilities
  • Excellent Communication skills
  • Familiarity with workforce management software, particularly UKG, Legion is a plus
  • Bachelor's degree in Information Technology, Business Administration, or related field
  • Ability to work both independently and as part of a team, including remote collaboration
  • Hands-on experience with WFM tools (e.g., UKG, Legion).
  • Strong analytical and Excel skills.
  • Excellent communication and problem-solving abilities.
  • Ability to work in a fast-paced, team-oriented environment.
Skills: collaboration,management,analytical skills,workforce management,customer,troubleshooting,customer support,workforce management software,technical support,communication,strong analytical skills,excel skills,problem-solving,excellent communication

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India