Visa Documentation Associate(Female)

We’re hiring a Visa Documentation Associate to join our dynamic team! If you have at least 6 months of experience in visa processing or customer support and are detail-oriented, this role is for you. Please note: Candidates must have minimum 6 months of experience in visa related or customer support related field. Key Responsibilities: Verify and process client visa documents as per immigration guidelines Assist clients in accurately filling out visa applications Communicate with clients via call, email, or in-person to clarify and collect information Maintain organized records of all applications and interactions Provide accurate guidance on visa procedures and requirements What We’re Looking For: Minimum 6 months’ experience in visa/documentation or customer support Prior visa documentation experience is a big plus Strong computer skills and good typing speed required Excellent communication and client-handling skills Benefits: Fast-paced, collaborative work environment Opportunity to grow in a thriving travel and immigration sector Paid training for Visa Documentation process Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Paid sick time Schedule: Day shift Fixed shift Ability to commute/relocate: Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: Visa filing/ Customer Support: 1 year (Required) Work Location: In person