UK Admissions Officer

Job Title: UK Admissions Officer
Location: Mohali, Punjab
Company: Daltin AI Portal
Role Type: Individual Contributor
Work Schedule: Monday to Saturday | 10 AM to 6 PM

About Us:
Daltin AI Portal is a premier platform dedicated to facilitating overseas education for students. Our mission is to provide seamless and efficient services to help students achieve their academic goals abroad. We are looking for a motivated and detail-oriented Admissions Officer specializing in UK admissions to join our team, ensuring smooth processes, proactive communication, and high-quality support for applicants.

Job Summary:
The UK Admissions Officer will oversee daily operations related to student admissions and visa filing for UK institutions, ensuring timely application processing, accurate document verification, and excellent support throughout the student journey. This role requires in-depth knowledge of the UK admissions and visa process, strong communication skills, and a commitment to maintaining high service standards.

Key Responsibilities:

Student Application & Visa Processing:

• Provide comprehensive assessments of student applications for agents via email, WhatsApp, and other platforms.
• Ensure timely and accurate handling of all assessments specific to UK admissions.
• Manage and coordinate the visa filing process for students applying to UK institutions, ensuring compliance with all relevant requirements and timelines.

Documentation and Verification:

• Follow up with agents and sales managers to secure any pending documentation required for student applications and visa filings.
• Verify the authenticity of all documents across various platforms, ensuring accuracy before processing applications.

Customer Support:

• Respond promptly to inquiries from agents, students, and other stakeholders via email, phone, and messaging platforms.
• Address and resolve issues or concerns professionally, maintaining a high level of service.

Portal Proficiency and Data Management:

• Stay updated on new features and updates to the Daltin AI Portal and utilize them effectively.
• Access, interpret, and manage student data efficiently to support the application and visa processes.

Operational Coordination and Improvement:

• Work closely with internal teams to ensure alignment in admissions and visa processes and resolve any potential bottlenecks.
• Identify and suggest improvements to enhance operational efficiency and the overall admissions experience.

Training and Development:

• Assist in training new team members on UK admissions and visa processes and platform usage.
• Share best practices and updates on procedures to ensure team-wide consistency.

Qualifications:

• Experience: Minimum 3+ years of experience in admissions and visa filing for UK institutions or programs, ideally within an overseas education platform or agency.
• Regional Expertise: Strong familiarity with the specific processes and requirements of UK student applications and visa filing.
• Technical Skills: Hands-on experience with CRM software, student application portals, and other relevant technologies.
• Communication: Excellent written and verbal communication skills for clear and effective interaction with stakeholders.
• Organizational Skills: Exceptional multitasking abilities, attention to detail, and strong organizational capability.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹40,000.00 per month

Schedule:

• Fixed shift
• Morning shift

Work Location: In person