TL Process Trainer - UK

Position Summary. This role is essential for facilitating learning for associates and leaders through both in-class and remote delivery methods. The individual is responsible for identifying, communicating, and mitigating learning fit and risk issues, acting as an informal leader to exemplify and instill Allianz values in all learners. Key Responsibilities: Facilitate Learning Delivery (60%). Deliver exceptional learning experiences that meet Allianzs high standards. Facilitate and support learner-focused training programs for diverse audiences across various locations. Manage in-class groups of up to 20 learners per program session. Provide effective leadership, coaching, support, and motivation to learners, emphasizing adult learning principles. Exhibit excellence in facilitation skills, including but not limited to. - Understanding and applying learning or performance objectives. - Creating optimal learning environments. - Adapting facilitation methods \u201Cin the moment\u201D to address learner needs while maintaining program objectives. Demonstrate expertise and knowledge through clear explanations, relevant examples, and analogies to provide context. Engage learners through discussions, questions, visual aids, tools, and activities. Connect key concepts to organizational values, culture, and strategic priorities. Pursue continuous development in facilitation and delivery best practices. Instill confidence in business partners that learners are receiving optimal program delivery and support to achieve operational metrics. Learning Assessment Delivery (20%). Identify learner risks and fit early during facilitation to initiate the risk mitigation process with the Learning Manager and business partner leaders. Qualitatively assess learning and knowledge transfer for both in-class and virtual participants. Recommend, plan, and implement learning risk mitigation strategies during and after training. Plan and host regular updates on learning progress with business leaders. Conduct learning interventions and huddles during practicum periods. Coordinate identified curriculum improvements with Instructional Designers. Learning Planning & Mentorship (20%). Participate in train-the-trainer sessions and engage in self-guided study to master new content. Ensure learning materials are current and of the highest quality. Collaborate with Instructional Designers to develop detailed facilitator guides for all delivered programs. Mentor facilitators through peer observations. Review post-facilitation metrics and adapt performance accordingly. Model values-based behaviors as an informal leader. Coordinate all aspects of learning delivery. Qualifications and Education Requirements. College Degree/Diploma with a minimum of 3 years of experience in a facilitation role. Certification in Adult Education, which may include a Bachelors Degree in Education or a College Certification. Proven ability to exercise independent judgment, initiative, and function with minimal supervision. Strong skills in presenting information and providing instruction and direction to manage learners. Ability to thrive under pressure, prioritize tasks, and adapt to changing circumstances. Customer-obsessed mindset. Quick learner with the ability to collaborate effectively with internal and external partners. Demonstrated virtual facilitation skills that engage online learners. Experience in adult learning theory and methodology, with the capability to apply it to program development, delivery, and evaluation. Strong technical skills and familiarity with learning and facilitation software. Ability to influence and build strong relationships at all organizational levels. Excellent written and verbal communication skills, including proofreading and documentation expertise. Insurance experience is a plus. Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Lets care for tomorrow.