Ticketing Executive

JOB DESCRIPTION :

• Issue and reissue airline tickets using GDS systems (e.g., Amadeus, Galileo ).
• Provide accurate fare quotes, itineraries, and travel information to clients.
• Process refunds, cancellations, exchanges, and rebooking's as per airline policies.
• Ensure all bookings are completed accurately and in a timely manner.
• Coordinate with airlines and consolidators to confirm reservations or resolve issues.
• Handle client inquiries via phone, email, or in person in a professional and courteous manner.
• Maintain records of all ticketing transactions and customer communications.
• Keep up-to-date with airline fare rules, promotions, and industry trends.
• Support sales and customer service teams with ticketing and travel documentation.

REQUIREMENTS:

⦁ Diploma or degree in Travel & Tourism, Hospitality, or related field (preferred).

⦁ 1–3 years of experience in a similar role at a travel agency or airline.

⦁ Proficiency in at least one GDS (e.g., Amadeus, Sabre, Galileo).

⦁ Strong knowledge of airfare rules, ticketing processes, and airline procedures.

⦁ Excellent communication and customer service skills.

⦁ Attention to detail and ability to work under pressure.

⦁ Good organizational and multitasking abilities.

⦁ Fluency in English; knowledge of additional languages is an advantage.

Job Type: Full-time

Pay: ₹35,000.00 - ₹40,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Internet reimbursement
• Paid sick time
• Paid time off

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus
• Quarterly bonus

Ability to commute/relocate:

• Noida Sector 62, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred)

Language:

• English (Preferred)

Work Location: In person

Application Deadline: 26/07/2025