Telesales Associate

About Ecotyl

Ecotyl is a purpose-driven brand committed to fostering sustainable living and mindful consumption. We curate over 60 health and wellness products directly from farmers, FPOs, and artisans across 23 Indian states. Our distribution spans over 100 premium retail points, with a growing presence on platforms such as Tata 1mg, FirstCry, Amala Earth, Brown Living, Myntra, Amazon, JioMart, and others.

Led by a passionate team - primarily women - Ecotyl champions holistic, eco-conscious delivery of wellness through everyday essentials.

Role Objective

Tele Sales Manager

Key Responsibilities

1. Lead Generation & Conversion

• Initiate and manage outbound calls to potential distributors, retailers, and wellness store owners.
• Qualify leads, pitch Ecotyl’s product offerings, and convert them into sales or partnerships.
• Follow up with cold and warm leads to build engagement and close deals.

2. Database & CRM Management

• Maintain accurate records of all calls, leads, follow-ups, and conversions using CRM tools.
• Regularly update the database with new contact information, notes, and deal status.

3. Coordination & Reporting

• Coordinate with the field sales team for sample dispatches, closures, and escalations.
• Prepare daily, weekly, and monthly reports to track performance metrics.

4. Market Research & Feedback Loop

• Gather feedback from potential and existing customers and report trends and concerns.
• Share competitor insights and consumer preferences with the sales and marketing teams.
  

Candidate Profile

Education

• Graduate in Business Administration, Commerce, Marketing, or a related field.

Experience

• Minimum 1-2 years of telesales experience in FMCG, wellness, or food products preferred.
• Prior experience in B2B or D2C wellness sales is an added advantage.

Skills

• Strong communication (Hindi & English), persuasion, and negotiation skills.
• Tech-savvy with working knowledge of Excel, Google Sheets, and CRM tools.
• Ability to handle objections, manage time efficiently, and meet targets consistently.
  

Why Join Ecotyl?

• Be part of a sustainability-driven brand that is changing the way India consumes wellness.
• Work with a passionate and inclusive team that values collaboration, ethics, and innovation.
• Opportunity to grow with a fast-scaling D2C and B2B wellness company.