Customer Service Advisor US Outbound Sales (US Sales) HireWave

2.0 - 6.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Customer Service Advisor for US Outbound Sales at HireWave, located in Noida, you will play a crucial role in handling outbound sales calls, providing exceptional customer support, ensuring high levels of customer satisfaction, and maintaining a professional telephone manner. Your primary responsibility will be to work closely with potential clients to highlight the benefits of our services and meet sales targets effectively. To excel in this role, you must possess customer-focused service and customer satisfaction skills, along with a strong telephone manner and customer support capabilities. Your ability to communicate effectively, both verbally and in writing, coupled with excellent interpersonal skills, will be essential for success. You should be comfortable working independently as well as part of a team, demonstrating your adaptability and collaborative spirit. While prior experience in sales or a related field is advantageous, it is not mandatory. However, a proven track record in customer service is crucial. If you hold a Bachelor's degree in a relevant field or have equivalent experience, it will be considered a valuable asset. Join us at HireWave and be part of a dynamic team that is dedicated to providing up-to-date information about new jobs, internships, and career programs. Take on this exciting opportunity to enhance your customer service skills and contribute to the growth of our platform.,

Posted 20 hours ago

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Senior Customer Service Advisor Concept motors (I) pvt ltd

3.0 - 7.0 years

0 Lacs

ahmedabad, gujarat

On-site

As a Senior Customer Service Advisor at our company based in Ahmedabad, you will play a key role in addressing customer inquiries, offering support and guidance on our products and services, and ensuring overall customer satisfaction. Your primary responsibilities will include handling customer interactions with professionalism, maintaining a proficient telephone manner, and delivering timely and accurate information to our valued customers. To excel in this position, you must possess customer-focused service skills, exceptional telephone etiquette, and a strong ability to provide top-notch customer support. Your communication skills should be excellent, allowing you to effectively engage with customers and address their needs. Additionally, your problem-solving abilities will be crucial in resolving any issues or concerns that may arise during customer interactions. While working on-site, you will have the opportunity to showcase your expertise in customer service and leverage your experience to enhance our customers" overall experience. A background in the automobile industry would be advantageous for this role, although it is not mandatory. We are looking for candidates with a Bachelor's degree or equivalent experience in customer service who are eager to contribute to our team and uphold our commitment to exceptional customer service.,

Posted 3 days ago

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PCI Compliance Specialist VikingCloud India

1.0 - 5.0 years

0 Lacs

vadodara, gujarat

On-site

As a PCI Compliance Specialist working at our Vadodara Office, you will be responsible for providing professional and accurate support to our merchant customers through inbound and outbound calls, emails, and web-chat communication methods. Your role will involve educating callers on the significance of achieving and maintaining PCI-DSS Compliance and offering the necessary assistance at each stage of the process. You will have the opportunity to identify ways to promote Sysnet products and services effectively and provide excellent customer support. Your aim will be to achieve first call resolution by gathering essential information efficiently and effectively during calls, chats, or emails. Handling assertive or complicated calls will require you to respond in a calm, clear, respectful, and helpful manner. Logging each call accurately using the appropriate systems and guidelines is crucial, as well as managing call/chat metrics according to specified goals and Service Level Agreements. Additionally, you may be required to take on extra responsibilities as per the business requirements. To qualify for this role, you must be a minimum graduate or equivalent with at least 1 year of experience in a customer service environment, preferably in a call center setting. Strong communication skills, especially in verbal English, are essential. You should have proven experience in handling customer interactions through live chat platforms and call lines while maintaining response time and quality standards. Attention to detail, multitasking abilities, proficiency in computer and email usage (including MS Office), strong decision-making skills, and problem-solving abilities are necessary. Flexibility in working shifts, adherence to schedules, being a team player with a positive outlook, and a passion for customer support are qualities we value in our team members.,

Posted 6 days ago

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Customer Service Advisor HireWave

2.0 - 6.0 years

0 Lacs

noida, uttar pradesh

On-site

You will be responsible for handling outbound sales calls and providing customer support as a full-time Customer Service Advisor for US Outbound Sales at HireWave in Noida. Your primary duties will include ensuring customer satisfaction, maintaining a professional telephone manner, and working closely with potential clients to achieve sales targets. To excel in this role, you must possess customer-focused service skills, a strong telephone manner, and proven experience in customer service. Excellent communication and interpersonal skills are essential, along with the ability to work independently and as part of a team. Prior experience in sales or a related field would be advantageous, and a Bachelor's degree in a relevant field or equivalent experience is preferred.,

Posted 1 week ago

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