Tele Caller Executive

We are seeking a dynamic and enthusiastic Telecaller Executive to join our team. The ideal candidate will play a vital role in enhancing our customer engagement through high-quality telecommunication skills.

This role involves reaching out to potential clients, handling customer inquiries, and promoting our services with professionalism and confidence.

Key Responsibilities:

• Conduct outbound calls to prospective customers, introducing them to our products and services.
• Address customer questions, concerns, and objections with a professional, positive attitude.
• Accurately document call information, including customer details and feedback, in the CRM system.
• Assist in achieving team goals by meeting individual targets and quotas.
• Continuously improve call handling and communication skills to enhance the customer experience.

Qualifications:

• High school diploma or equivalent; a bachelor’s degree is a plus.
• Strong communication and interpersonal skills.
• Proficient in using basic computer applications and CRM systems.
• Prior experience in telecalling, customer service, or sales is preferred but not required.

What We Offer:

• Competitive salary with performance-based incentives.
• Comprehensive training and professional development.
• A collaborative and supportive work environment.

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Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Ability to commute/relocate:

• Cochin, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Telemarketing: 2 years (Preferred)

Language:

• English (Required)

Location:

• Cochin, Kerala (Preferred)

Work Location: In person