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Technical Support Voice opening in Chennai

Technical Support Voice opening in Chennai

2coms

0 - 5 years

0 - 2 Lacs

Chennai

Posted:1 month ago| Platform:

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Skills Required

voice bpo rotational shifts issue technical information technology customer service verbal communication good technical knowledge handling customer job description customer support technical support voice process writing troubleshooting communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

SUMMARY Technical support voice role opening in a leading MNC Chennai Location: Chennai, Sholinganallur Company: Leading American multinational information technology services and consulting company Job Title: Technical Support Voice Work Mode: Work From Office Shift: Rotational Shift and Night shift Week Off: 5 days working (2 days rotational week off) Job Description: Providing technical support via voice process Resolving laptop/desktop/Internet/Broadband issues through troubleshooting Handling customer technical issues Requirements: Graduates, undergraduates with minimum 1 year experience, and postgraduates can apply Immediate joiner required Ability to work in US shift timing and night shift Excellent English communication skills, both verbal and written Knowledge of customer service principles and practices Good technical knowledge Qualification: Undergraduate / Graduate / Post Graduate Salary: Fresher: up to 3.50 lpa Experienced: up to 6 lpa Requirements: Good Communication skills with laptop/desktop/internet/broadband troubleshooting experience Flexible to work in US shift timing, night shift Knowledge of customer service principles and practices Good technical knowledge --- Requirements Requirements: Good Communication skills with laptop/desktop/internet/broadband troubleshooting experience Flexible to work in US shift timing, night shift Knowledge of customer service principles and practices Good technical knowledge Benefits Both side Cab + Incentive + Shift Allowance Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.

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Technical Support Voice opening in Chennai