12257 Technical Support Jobs - Page 25

Tech Expert - TL (India Evening Shift) Responsibilities & Duties: - Lead a team of ~12 people which resolves customer/teacher queries through chat, email or phone call. Queries are technical in nature and require understanding of basic hardware/software issues as well as operating ops panel - Drive targets through incentive, performance management of team and strong analytics. - Improve efficiency of the system by suggesting and executing new solutions. - Deep performance management of team to achieve Six Sigma output - Coordinate with tech, curriculum and cross functional teams to resolve customer issues Skills (common) : - Very high on Detail orientation - Strong Analytical skill - Target oriented & Customer obsession. Qualifications : - Graduate in Computer Science/IT or diploma in Computer Science/IT - Min. 4 years relevant experience (In IT/Tech support team in corporates) Working hours (Indian Evening Shift ) : - 4 PM - 1 AM - 6 days working with 1 Weekday Off (Saturday/Sunday Working)

Responsibilities & Duties : - Lead a team of ~12 people which resolves customer/teacher queries through chat, email or phone call. Queries are technical in nature and require understanding of basic hardware/software issues as well as operating ops panel - Drive targets through incentive, performance management of team and strong analytics. - Improve efficiency of the system by suggesting and executing new solutions. - Deep performance management of team to achieve Six Sigma output - Coordinate with tech, curriculum and cross functional teams to resolve customer issues Skills (common) : - Very high on Detail orientation - Strong Analytical skill - Target oriented & Customer obsession. Qualifications : - Graduate in Computer Science/IT or diploma in Computer Science/IT - Min. 4 years relevant experience (In IT/Tech support team in corporates) Working hours : - 12 AM - 9 AM - 6 days working with 1 Weekday Off (Saturday/Sunday Working)

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Customer Service Operations Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your typical day involves engaging with clients to understand their needs, addressing their concerns with precision, and ensuring that our world-class systems operate seamlessly. You will utilize your exceptional communication skills to provide clarity and support, while also leveraging your deep product knowledge to design effective resolutions for client issues. Your commitment to quality will be evident in every interaction, as you strive to enhance the client experience and maintain system integrity. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate training sessions for new team members to enhance their understanding of client interactions.- Develop and maintain comprehensive documentation of client issues and resolutions to improve future support efforts. Professional & Technical Skills: - Must To Have Skills: Proficiency in Customer Service Operations.- Strong interpersonal skills to effectively communicate with clients and team members.- Ability to analyze client issues and provide tailored solutions.- Experience with troubleshooting and resolving application-related problems.- Familiarity with customer relationship management tools to track client interactions. Additional Information:- The candidate should have minimum 3 years of experience in Customer Service Operations.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP Basis Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will engage in a variety of tasks that involve analyzing, designing, coding, and testing multiple components of application code across various clients. Your typical day will include collaborating with team members to perform maintenance and enhancements, as well as developing new features to improve application performance and user experience. You will also be responsible for troubleshooting issues and ensuring that the application meets the required standards and specifications, contributing to the overall success of the projects you are involved in. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Continuously evaluate and improve development processes to increase efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of system performance tuning and optimization.- Experience with SAP system installations and upgrades.- Familiarity with database management and backup strategies.- Knowledge of SAP security and user administration. Additional Information:- The candidate should have minimum 5 years of experience in SAP Basis Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Software Configuration Engineer Project Role Description : Implement the configuration management plan as directed by the Configuration Lead. Assist in the design of software configuration and customization to meet the business process design and application requirements. Must have skills : Hexagon Intergraph SmartPlant Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Configuration Engineer, you will be responsible for implementing the configuration management plan as directed by the Configuration Lead. You will assist in designing software configuration and customization to meet business process design and application requirements, ensuring smooth operations and optimal performance. Roles & Responsibilities:- Expected to be an SMESmartPlant implementation in test, dev & prod environmentApplication configuration & customizationProject setups, Integration with other SmartPlant toolTroubleshooting SmartPlant application user & administration issues- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Ensure effective communication within the team- Conduct regular team meetings to discuss progress and challenges- Identify areas for process improvement and implement necessary changes Professional & Technical Skills: - Must To Have Skills: Proficiency in Hexagon Intergraph SmartPlant- Strong understanding of software configuration management principles- Experience in designing software configurations to meet business requirements- Knowledge of version control systems and tools- Familiarity with software customization and integration- Good To Have Skills: Experience with software development lifecycle processes Additional Information:- The candidate should have a minimum of 12 years of experience in Hexagon Intergraph SmartPlant- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

Hi Warm Greetings, Greetings from Rivera manpower services! Note : Excellent communications is a Must to apply Only immediate joiners with Degree Certificate Mandatory! With Minimum 1 years Experience In International BPO is Mandatory Book your slots for the interview : Deepa : 9380300644 /9986267393 / 7829336034 /7829336202 About us: The global leader in digital services and technology for content creation and delivery, Deluxe has been a trusted partner to Hollywood studios, independent filmmakers, TV networks, online content producers, brands, and anyone looking to bring stories and experiences to audiences, for more than 100 years. Deluxe Creative companies house the worlds top talent. Deluxe Delivery enables content creators and providers to get their content to the world in any format. With headquarters in Los Angeles and New York, and operations in 25 key media markets worldwide, Deluxe relies on 8,000 of the industry's premier artists, experts, and innovators. Position 1: Designation: Accounts Coordinator/ Client Services Executive CTC- 6LPA+ allowances upto (8k)Shifts- Hybrid mode, Fixed weekend offUS shifts(9pm-6am)(10pm-7am) Location- Bellandur, Bangalore Roles and Responsibilities: Customer Engagement- Be the primary point of contact and build long-term relationships with customers, both externally and internally. Connect with clients and drive regular status calls, executive summaries and strategy meetings for high-profile projects. Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis. Create, maintain and communicate to client project timelines and budgets. o Prepare and communicate pricing quotes and estimates with client. o Ensure Billing and Revenue Tracking is maintained weekly. Manage client change orders by negotiating deliverable due dates between clients and internal departments, balancing internal capacity with external demands and expectations. Prepare regular account statuses, such as missing asset reports, delivery schedules and project statuses to the customer or senior management. Clearly communicate expected delivery dates for titles/assets, via entry of ordered titles into internal systems and Email/verbal communication for special cases and exceptions. o Working with Account Coordinators to ensure day to day production is running effectively. o Ensure Account Coordinators maintain a current and accurate understanding of all work-in- progress that has been initiated. Collaborate with Account Coordinators to ensure deliverables are completed within agreed upon timeframe with client - communicate with internal and external teams should changes occur as required. Proactively identify potential issues/problems with project in process, formulate response and solution and communicate back to client. o Communicate regularly with client regarding project performance metrics. Note: 1. This is client interaction role and not Finance & Accounts role. 2. Transport - free pick-up and drop facility from your residence to work and back. 3. Meals - Breakfast, Lunch and dinner will be served in the facility. 4. Candidate should be open for Night shift (9pm-6am)(10pm - 7am) Regards, Deepa : 9380300644 Rivera Manpower Services

marcus evans Group is looking for Frontend Developer Intern to join our dynamic team and embark on a rewarding career journey Use markup languages like HTML to create user-friendly web pages Maintain and improve website Optimize applications for maximum speed Design mobile-based features Collaborate with back-end developers and web designers to improve usability Get feedback from, and build solutions for, users and customers Write functional requirement documents and guides Create quality mockups and prototypes Help back-end developers with coding and troubleshooting Ensure high quality graphic standards and brand consistency Stay up-to-date on emerging technologies

Juniper Networks India Pvt Ltd is looking for 63413P-Software Engineer 3 to join our dynamic team and embark on a rewarding career journey Developing and directing software system validation and testing methods. Directing our software programming initiatives Overseeing the development of documentation. Working closely with clients and cross-functional departments to communicate project statuses and proposals. Analyzing data to effectively coordinate the installation of new systems or the modification of existing systems. Managing the software development lifecycle. Monitoring system performance. Communicating key project data to team members and building cohesion among teams. Developing and executing project plans. Applying mathematics and statistics to problem-solving initiatives. Applying best practices and standard operating procedures. Creating innovative solutions to meet our companys technical needs. Testing new software and fixing bugs. Shaping the future of our systems.

Kaleris is looking for Associate Software Engineer to join our dynamic team and embark on a rewarding career journey Developing and directing software system validation and testing methods. Directing our software programming initiatives Overseeing the development of documentation. Working closely with clients and cross-functional departments to communicate project statuses and proposals. Analyzing data to effectively coordinate the installation of new systems or the modification of existing systems. Managing the software development lifecycle. Monitoring system performance. Communicating key project data to team members and building cohesion among teams. Developing and executing project plans. Applying mathematics and statistics to problem-solving initiatives. Applying best practices and standard operating procedures. Creating innovative solutions to meet our companys technical needs. Testing new software and fixing bugs. Shaping the future of our systems.

Legato Health technologies llp is looking for . Directing our software programming initiatives Overseeing the development of documentation. Working closely with clients and cross-functional departments to communicate project statuses and proposals. Analyzing data to effectively coordinate the installation of new systems or the modification of existing systems. Managing the software development lifecycle. Monitoring system performance. Communicating key project data to team members and building cohesion among teams. Developing and executing project plans. Applying mathematics and statistics to problem-solving initiatives. Applying best practices and standard operating procedures. Creating innovative solutions to meet our companys technical needs. Testing new software and fixing bugs. Shaping the future of our systems.

Job Description: An Oracle Data Centre Technician will be the technical liaison between the technology teams and the Data Centre Environment. You are able to troubleshoot and solve all but the most complex infrastructure issues. As a skilled troubleshooter on a wide range of Data Centre environment and systems, you understand which issues should be escalated to the appropriate resolver groups. You create and maintain documentation on technologies you support. You understand all aspects of the equipment you support. You know how to innovate and make decisions on his/her own but also know how to take direction when it is given, paying attention to all details involved. You are expected to improve current processes and introduce automation with an aim towards simplification. You are able to execute small projects on your own and work with your manager in planning and executing larger local projects. Ideal candidates need to be familiar with the following: Strong background in Linux Previous experience working in a Data Centre environment (racking & stacking gear, cable management, hot & cold aisle containment). Solid foundation of experience supporting servers, storage and networking technology Responsible for a shift in a 24/7/365 working environment including on-call rostered basis shift Solid knowledge of Data Centre Ecosystem (cooling, electrical, networking, and structured cabling) Performance Management/Troubleshooting Base Operating System Installation Responsibilities / Requirements of the role: Ability to understand internal customer problems and provide technical solutions in a timely manner. Ability to understand customer urgency and sensitivity of a problem. Ability to speak confidently and communicate clearly with internal customers. Ability to work well within a demanding customer environment and delight customers. Strong Adherence to Process and be a process champion. Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware, and software. Provides escalated 2nd level technical support for complex technical issues which may include leading problem management cases and providing management status. Manages escalated support cases and leads appropriate internal technical resources and/or 3rd party vendors to resolution. Assist with server operating system and application upgrades, bug fixes, and patching Perform replacements of failed components such as hard drives/ DIMMs etc. Troubleshoot and resolve network connectivity issues Replace AOC, QSFP, MPO, and Cat6 cables. Troubleshoot basic switch issues and replace switches Working on standardization projects for both hardware and software under the Oracle technology stack; while providing consistent system uptime as expected in an IaaS environment. Additional Sills:

- Manage a team of remote technicians and field engineers to address network issues via ticketing, emails or phone calls - Participate in network design and implementation for operations and project work - Coordinate with vendors, partners, and service providers stakeholders - Develop and monitor policies for the use of network resources - Evaluate and recommend security & network infrastructure improvements along with system upgrades as necessary - Create technical support documentations and update policies - Meet regularly with senior managers/team to develop and report on strategic plans for team objectives - Set daily employee objectives and schedules to achieve and exceed company productivity and better performance as per KPIs - Build sustainable relationships and trust with clients and internal teams through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Handle escalations and incidents reported in a timely manner - Accumulate and provide data reports on a daily/monthly/annually basis - Follow communication procedures, guidelines and policies ,

SUMMARY Represent the quality function of technical support, in conjunction with other internal support groups, regarding issues affecting manufacturing on global customer accounts. Serve as liaison between Jabil Circuit and suppliers or customers on global quality related issues. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Develop and maintain QA plans and timeliness of global new product introductions utilizing Advanced Product Quality Planning and Process Optimization specific to the customer. Provide support for all quoting activities by participation in initial process design, development, and implementation phases. Evaluate and provide input to inspection processes via inspection aids and instruction guidelines. Support all global training programs specific to their customer by development and implementation of specialized training sessions for all applicable functions. Develop appropriate systems for document storage, access and review pertaining to global customer accounts. Review all supplies, internal, and customer discrepancies, coordinate and track the effectiveness of corrective/proactive action efforts. Conduct periodic review and maintenance of all documentation files; develop appropriate systems for document storage and access. Review all supplier or customer discrepancies. Coordinate and track the corrective/preventative action effort. Participate in the vendor survey activities as applicable. Drive proactive participation with suppliers and (when possible) aid in their process improvement efforts. Interface with all departments as applied to the Policies and Procedures. Provide insight and assistance of implementing and maintaining Process Improvement and Optimization concentrating on proactive methodologies. Assist in driving the standardization of manufacturing processes of global customer accounts. Interface and provide technical support on quality issues with the customer as needed. Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor. Comply and follow all procedures within the company security policy. MINIMUM REQUIREMENTS Bachelors degree required and five years related experience; or equivalent combination of education and experience.

Senior Manager, Health Cloud Engineer The Opportunity Based in Hyderabad - INDIA, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products. Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the worlds greatest health threats. Our Technology Centres focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company s IT operating model, Tech Centres are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy. A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centres. Role Overview As a Salesforce Health Cloud engineer you are responsible for designing, developing, and maintaining solutions on the Salesforce Health Cloud platform. Need to work closely with product managers and business partners to understand requirements and deliver scalable, high-quality solutions. The role involves both front-end and back-end development, including Apex, Lightning Web Components, and integrations. You need to ensure system performance, security, and compliance while staying updated with the latest Salesforce advancements. This position is crucial for creating and optimizing user experiences on the platform. What you would do in this role : Solution Design: Design and develop scalable Salesforce solutions to meet business requirements. Implementation: Lead the implementation of Salesforce projects, ensuring best practices and high-quality delivery. Customization: Customize Salesforce objects, fields, page layouts, and workflows to align with business processes and requirements. Integration: Create and manage integrations between Salesforce and other systems using REST/SOAP APIs, middleware, and third-party applications. Technical Support: Provide technical support and troubleshooting for Salesforce issues. Should demonstrate ability on critical / major issue resolution as per need. Need to do code review. Performance Optimization: Monitor and optimize the performance of Salesforce implementations. Security Management: Ensure the security and compliance of Salesforce solutions. Documentation: Create and maintain technical documentation, including design specifications and user guides. Team Collaboration: Collaborate with cross-functional teams, including developers, product managers, and business analysts. Continuous Learning: Stay updated with the latest Salesforce features and advancements, and apply this knowledge to improve solution. What you should have: Bachelor s degree in computer science / information systems or equivalent technical field from a recognized University or Institute. 8+ years of relevant experience IT Implementation and managing large scale project delivery. 6+ years of experience in designing, developing, and deploying high-performance Salesforce applications utilizing Apex, Lightning Web Components, and Triggers, along with API integration. Deep understanding of Salesforce data model, sharing/security model, and deployment strategies. Create and manage Lightning Components, custom metadata, and custom settings to support dynamic configurations. Participate in requirement gathering, technical analysis, and solution design discussions. Demonstrate ability to analyze and solve problems, think critically, and make informed decision. Ability to stay updated with the latest Salesforce features and best practices. Strong verbal and written communication skills for effective collaboration with team members and stakeholders. Ability to build and maintain positive relationship with diverse stakeholders. Experience in mentoring and leading small teams. Should have strong understanding and working experience in Agile methodology. Experienced in working collaboratively with cross-functional teams, including Business Analysts, QA, Admins, and Integration teams. Experience working in a multi-vendor environment. Knowledge of Health and Experience Clouds, OmniStudio and the Pharma domain is a plus. Who we are What we look for #HYDIT2025 Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Hybrid Shift: Valid Driving License: Hazardous Material(s): Required Skills: Data Engineering, Data Visualization, Design Applications, Software Configurations, Software Development, Software Development Life Cycle (SDLC), Solution Architecture, System Designs, Systems Integration, Testing Preferred Skills: Job Posting End Date: 09/30/2025 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Req ID: 314441 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Service Desk - Technical Support to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). "Senior Service Desk Associate English India - Work from Office Competitive Salary & Benefits Role Overview The Service Desk Senior Associate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes & procedures. Screens, diagnoses, research, and resolves user issues. Documents service requests and dispatches orders to support groups for problem resolution. Advises users on the interpretation of Information Technology (IT) policies, capabilities, limitations, etc. Provides quick response to ensure maximum uptime of all users. Role Responsibilities : Manages customer interactions & records reported issues in the ITSM Identifies issues, apply fixes and investigate root causes using internal instructions. Provides technical guidance in activities associated with identifying, prioritizing, and resolving problems by telephone ,e-mail and chat Screens, refers and diagnoses internal inquiries and work requests relating to PC maintenance Participates in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner Key Skills: Ideally University education, preferably technical degree, or Microsoft certifications Awareness of Microsoft Operating Systems local and Hybrid (Office and Remote) administration and Microsoft Office family applications Willing to work from office 5 days in a week. Ability to analyze and solve problems by investigating potential solutions using troubleshooting skills Excellent communication and customer service skills Fluency in English language Flexibility to work in rotational shifts (24/7).

Req ID: 333208 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Sr BODS Developer - Track Lead to join our team in Hyderabad, Telangana (IN-TG), India (IN). Sr SAP BODS Developer - Track Lead Position Overview Understand and execute data migration blueprints (migration concepts, transformation rules, mappings, selection criteria) Understand and contribute to the documentation of the data mapping specifications, conversion rules, technical design specifications as required Build the conversion processes and associated programs that will migrate the data per the design and conversion rules that have been signed-off by the client Execution of all data migration technical steps (extract, transform & load) as well as Defect Management and Issue Resolution Perform data load activities for each mock load, cutover simulation and production deployment identified in L1 plan into environments identified Provide technical support, defect management, and issue resolution during all testing cycles, including Mock Data Load cycles Complete all necessary data migration documentation necessary to support system validation / compliance requirements Support the development of unit and end-to-end data migration test plans and test scripts (including testing for data extraction, transformation, data loading, and data validation) Job Requirements 8+ Yrs. of overall technical experience in SAP BODS with all the SAP BODS application modules (Extract, Transform, Load) 5+ Yrs. of experience with Data Migration experience with S/4 HANA/ECC Implementations Experience in BODS Designer Components- Projects, Jobs, Workflow, Data Flow, Scripts, Data Stores and Formats Experience in BODS performance tuning techniques using parallel processing (Degree of Parallelism), Multithreading, Partitioning, and Database Throughputs to improve job performance Extensive experience in ETL using SAP BODS and SAP IS with respect to SAP Master / Transaction Data Objects in SAP FICO, SAP SD, SAP MM/WM, SAP Plant Maintenance, SAP Quality Management etc. is desirable Experience with Data Migration using LSMW, IDOCS, LTMC

Req ID: 329918 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - ITIL to join our team in Bangalore, Karn taka (IN-KA), India (IN). Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps. -typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner. -Shift: Rotational shift. Qualification: Graduate with minimum 6 months experience in a technical support role -basic MS troubleshooting. -Basic computer knowledge. -Basic TS on networking. -Basic technical skills for troubleshooting on issues related to computers. Requirements : - 6 Months of experience. - Good Communication Skills. - rotational shift. - Basic Technical TS skills.

Req ID: 329917 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Representative - Fresher to join our team in Bangalore, Karn taka (IN-KA), India (IN). Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps. -typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner. -Shift: Rotational shift. Qualification: Graduate with minimum 6 months experience in a technical support role -basic MS troubleshooting. -Basic computer knowledge. -Basic TS on networking. -Basic technical skills for troubleshooting on issues related to computers. Requirements : - 6 Months of experience. - Good Communication Skills. - rotational shift. - Basic Technical TS skills.

A Day in Your Life at MKS: Hiring Manager to create summary of job using template below As a Product Specialist at ELWAF Business, you will partner with Product Management Team for FEC product sub-group to develop product expertise and contribute to the growth of FEC business. In this role, you will report to the Product Marketing Manager. You Will Make an Impact By: Developing expertise in Functional Electronic Coating (FEC) products Gaining new business for the Functional Electronic Coating product group to improve Market Share New Product Introduction NPI and work together with the global technology team. Project management - Cooperation with key Customers for new projects and new Technology implementation. Engagement with OEM & Industry leaders on technology roadmaps Participate in Industry Seminars / Workshops Identify new opportunities and applications for FEC products. Provide Technical support to Customers to optimise product performance. Enhance customer experience, effective trouble shooting and training of customer team. Travel Requirements: Up to 50 % of Travel is required. Skills You Bring: Chemical or Electroplating Engineer (B.E. / B.Tech / M.Sc. Chemistry or related field) Working experience of 5+ years in the field of electroplating, related Specialty chemicals. MBA or equivalent degree would be added advantage Basic knowledge of computers, proficient in MS office (Excel, word, Power point) Good Presentation skills Good Communication skills

Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding. Please bear with us. In the interim, our Privacy Policy here: https: / / www.solventum.com / en-us / home / legal / website-privacy-statement / applicant-privacy / continues to apply to any personal information you submit, and the 3M-branded positions listed on our Careers Page are for Solventum positions. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Description: Document Development- Developer 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you. The Impact You ll Make in this Role The Document Management Developer will be responsible for designing, implementing, and maintaining document management systems to facilitate the efficient handling, storage, and retrieval of documents within the organization. This role requires a strong understanding of document management technologies, exceptional problem-solving skills, and the ability to work collaboratively with cross-functional teams. As a Document Management Developer, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by: Develop and implement document management systems that meet the needs of the organization, ensuring seamless integration with existing systems and processes. Responsible for determining operational feasibility of solution designs by evaluating analysis, problem definition, requirements, solution development, and proposed solutions. Developing documentation, flowcharts, layouts, diagrams, charts, code comments, and clear code. Optimize document storage solutions to ensure efficient retrieval and archiving documents. Conduct regular audits and checks to ensure the integrity and accuracy of document management processes. Provide technical support and troubleshooting for document management systems, addressing any issues that may arise. Develop training materials and provide training sessions for users on document management practices and systems. Ensure all document management practices comply with regulatory and organizational standards. Conducting systems analysis and recommending changes in policies and procedures. Studying state-of-the-art development tools, programming techniques, and computing equipment, and by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations. Your Skills and Expertise To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications: Strong experience with OpenText Intelligent Document Processing and CoreFax software; additionally experience in Unix scripting, java and/or dot net development Knowledge and understanding of DocuSign Experience with test driven development Experience with relational databases (SQLServer, Oracle). Store Procedure is a plus. Experience with Eclipse environment, Java Language and object-oriented programming. Visual Studio and C# are a plus. Proficient in Microsoft Project, MS Office applications including Word, Excel, PowerPoint and Outlook Understand all aspects of software development lifecycle. Understand various SDLC methodologies (Agile, Scrum, Waterfall etc). Proficiency in one or more of the following areas: UI/UX Design and Development. EAI / API integration using tools like MuleSoft and/or Oracle Fusion Middleware. PL/SQL, Data Analysis and Engineering. Cloud (AWS/Azure), SaaS / PaaS Support and Engineering, CI/CD. Strong self-learning ability and desire to continuously improve skills. Enthusiastic about learning new technologies and methodologies. Focused on achieving goals and delivering results. Strong customer service skills and ability to interact with users and stakeholders effectively. Experience: Bachelor s degree in computer science, Business or related field (completed and verified prior to start). 5 years experience as an applications developer in private, public, government or military environments - (large and small projects). 2+ years experience with IBM FileNet; OpenText IDP and CoreFax solutions Excellent communication skills are essential for collaborating with business partners Work location: Bangalore, India Hybrid Eligible Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). Supporting Your Well-being Solventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers. Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com . Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. Solventum Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here , select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.

Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description What Does Success Look Like? Sprinklr is looking for a Platinum Support Account Manager I (PSAM-I) to join our growing Platinum Support team. You will be the primary technical support point of contact for Sprinklr s largest and most complex customers, managing high-impact interactions and collaborating with cross-functional teams to ensure timely and exceptional service delivery. This role requires strong expertise in Contact Center platforms, deep technical knowledge across voice protocols, and a customer-first mindset. As a trusted advisor, you will advocate for your clients, drive operational excellence, and play a pivotal role in ensuring long-term customer satisfaction and platform adoption. What You ll Do Customer Relationship & Technical Support Management Serve as the technical voice of the customer and advocate internally for client needs. Lead case reviews and regular account check-ins to discuss ticket trends, release readiness, and ongoing product improvements. Closely track and manage customer cases, ensuring adherence to SLAs and quick resolution of issues. Own and resolve client-specific platform issues without engineering intervention whenever possible. Provide proactive communication on product updates, best practices, and feature releases. Partner with Customer Success, Sales, and Services teams to align on strategy and deliver seamless support. Act as the primary escalation point and participate in critical bridge calls and incident response. Contact Center Expertise Support Voice and Non-Voice Contact Center solutions such as Genesys Engage, Amazon Connect, Cisco Webex CC, RingCentral, Nice CXone, Talkdesk, Vonage, and Avaya. Demonstrate hands-on knowledge of voice protocols (TCP/IP, SIP, RTP, SRTP, WebRTC), CTI, IVR, SBC, dialers, VOIP, DID, and carrier integrations. Utilize tools like Wireshark for traffic analysis and troubleshooting of SIP/VoIP-related issues. Support integrations with UCaaS, CPaaS platforms, and tools like MS Teams. Operational Excellence Prepare and present internal reports highlighting customer health scores, account risks, and mitigation strategies. Collaborate with Product and Engineering teams to debug and resolve complex issues, ensuring a high standard of service delivery. Plan and support high-impact customer events, implementations, and release go-lives. Product Adoption & Advisory Design and configure Sprinklr platform solutions based on best practices tailored to client-specific needs. Provide strategic consulting during all phases of project implementation and long-term platform adoption. Educate clients on maximizing platform value through regular insights, knowledge sharing, and optimization suggestions. What Makes You Qualified Fluency in English and Portuguese is mandatory. 2+ years of experience in telecom, call center integration, or VoIP with direct hands-on exposure to SIP protocol and RTP packet management. 3+ years in enterprise customer support, technical account management, or SaaS account management, preferably in a B2B environment. Experience supporting or deploying Contact Center and UCaaS/CPaaS applications across global clients. Hands-on knowledge of Salesforce Service Cloud , customer portals, and CRM systems. Strong understanding of Voice/Video protocols and networking tools like Wireshark. Exceptional communication, analytical, and problem-solving skills. Demonstrated ability to build trusted relationships with executive-level stakeholders and cross-functional teams. Comfortable working across U.S. and LATAM time zones, with occasional weekend support as required. Bachelor s degree in Engineering, Computer Science, or equivalent practical experience. Why Youll Love Sprinklr: Were committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the worlds largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr s EEO Policy and EEO is the Law.

The Process Knowledge Management Specialist acts as a subject matter expert for authoring and updating Emerson DeltaV PKM process templates, Process Recipes and associated Master Data. The primary responsibility is to ensure that Process Recipes within DeltaV PKM are successfully and compliantly designed, developed, deployed, and supported to maximize business benefits and are in line with enterprise business process and technical standards. DeltaV PKM is a new capability being developed by Emerson. In addition to the support and development responsibilities listed below, a successful candidate with have an opportunity to work closely with the Emerson development team to shape the future direction of the product Primary Responsibilities: Support DeltaV PKM training, collaboration, benefit realization, and standardization. The Specialist will follow the standard processes and procedures in performing their duties. These include cGMP regulations, SOPs and global business processes. Identify and implement continuous process improvement opportunities. Assist in the definition and implementation of an SDLC strategy that supports the flexible use of DeltaV PKM capabilities across the development spectrum. Sustain Process recipes and master data, bringing together knowledge of manufacturing processes, and DeltaV PKM capabilities and standards Executes the appropriate change control and life-cycle actions and processes to assure the DeltaV PKM system is in a state of control and compliance. Collaborates and assists with troubleshooting to efficiently resolve user issues. Knowledge of Quality Systems and Regulatory Standards to provide assurance and foster quality decisions with Development teams and their respective Quality units Education Bachelor s Degree and 5+ years of relevant experience with life sciences systems or 7+ years of relevant experience with life sciences systems Required Experience and Skills Proven track record of analytical skills, problem solving and attention to detail High personal integrity, credibility, and energy Excellent communication and influencing skills while working with Global stakeholders (North America). Strong written and verbal communication skills Minimum five (5) years of experience in a production regulated industry. Strong understanding of manufacturing principles/processes (preferably Biologics) and ability to translate manufacturing requirements into Automation/Digital Solutions Preferred Experience and Skills Knowledge of SAP Knowledge of Pharmaceutical Technology Transfer processes Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Hybrid Shift: Valid Driving License: Hazardous Material(s): Required Skills: Automation Systems Design, Change Catalyst, Customer-Oriented, Detail-Oriented, Device Integration, Equipment Calibrations, HMI Programming, HVAC Management, Information Systems Management, Innovation, Knowledge Management, Laboratory Information Management System (LIMS), Management Process, PLC Programming, Production Scheduling, Root Cause Analysis (RCA), Spare Parts Procurement, Technical Support Preferred Skills: Job Posting End Date: 08/15/2025 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

We are looking for an SAP PP Consultant (PTM exp) with 10 years of expertise in SAP S4 Hana 2023 Private Cloud Configuration Generalist knowledgeable in the Operations and Management areas of SAP S/4 Hana. The goal is to ensure the system is running optimally and meets the needs of the business. Requirements: Experience in SAP MM and PP implementation and configuration. Basic understanding of warehouse logistics and supply chain management. Ability to work in a fast-paced environment and manage multiple tasks. Assisting in the configuration and customization of the SAP S4 Hana 2023 system based on specific business requirements. Providing functional and technical support to users of the SAP PP module. Assisting Data Preparation and Data Loading related to Manufacturing. Assisting in the development and implementation of SAP PP strategies. Creating and maintaining system documentation for Business Process Designs for PP processes and configurations. Developing test plans and managing the testing process to validate configuration changes. Providing training and support to end-users to improve their understanding and efficient usage of the SAP PP module. Working closely with other SAP experts, business analysts and technical teams to ensure seamless integration of PP processes and systems Maintaining the latest SAP updates and enhancements, especially those related to the PP areas, and implementing necessary changes in the system Resolving any SAP PP related issues reported by end-users promptly and efficiently Working on projects involving SAP enhancements, upgrades and new implementations Working to support Manual cutover activities and supporting pre and post go-live support activities. #LI-Onsite #LI-PO1

Back to search results Previous job Next job JOB DESCRIPTION Since year 2003, Oceaneering s India Center has been an integral part of operations for Oceaneering s robust product and service offerings across the globe. This center caters to diverse business needs, from oil and gas field infrastructure, subsea robotics to automated material handling & logistics. Our multidisciplinary team offers a wide spectrum of solutions, encompassing Subsea Engineering, Robotics, Automation, Control Systems, Software Development, Asset Integrity Management, Inspection, ROV operations, Field Network Management, Graphics Design & Animation, and more. In addition to these technical functions, Oceaneering India Center plays host to several crucial business functions, including Finance, Supply Chain Management (SCM), Information Technology (IT), Human Resources (HR), and Health, Safety & Environment (HSE). Our world class infrastructure in India includes modern offices, industry-leading tools and software, equipped labs, and beautiful campuses aligned with the future way of work. Oceaneering in India as well as globally has a great work culture that is flexible, transparent, and collaborative with great team synergy. At Oceaneering India Center, we take pride in Solving the Unsolvable by leveraging the diverse expertise within our team. Join us in shaping the future of technology and engineering solutions on a global scale. Position Summary The main purpose of this position is to provide technical support to queries associated with ROV, Survey, C-NAV and AGV equipment. It includes Database Management using helpdesk and knowledge base software, assisting in troubleshooting using available resources and preparing customized reports for management. Duties And Responsibilities ESSENTIAL Resolve queries associated with ROV, Survey, C-NAV, and AGV equipment and real-time troubleshooting using available documentation & resources. Handle HLS calls for providing support to onshore and offshore operations maintaining set SLAs Issue License Key s to customers for data subscriptions using C NAV Software tools maintaining set SLAs. Prepare, revise, and verify technical procedures/documentation for addressing issues/ requirements of offshore and onshore personnel. Prepare a Technical database based on inputs from Subject Matter Experts and previous data of queries/ issues resolved for future reference. Database Management using helpdesk and knowledge base software like Peoplesoft, Business Intelligence, Smart Sheets, etc with precision. Prepare customized reports and dashboards for Operations, Commercial Bidding, Technical Departments, and Senior management. Identify, Evaluate, and Interpret trends for detailed analysis of data. NON-ESSENTIAL Onsite assistance to the Lead engineers/supervisor for ROV and AGV International projects etc. Undertake continuous improvement training programs and specific projects as instructed by management. Assist Engineers with all technical support functions. Handle escalated queries from Administrators. Assist with any other duties as and when required. SAFETY Ensure that the Safety policies and procedures are understood and adhered to so far as is reasonably practicable in order to proactively ensure a safe working environment. Carry out work in accordance with the Company Health, Safety, Environmental and Quality Systems. Proactively identify workplace hazards and suggest improvements to enhance the safety and quality of the work environment. OTHER Perform the assigned tasks with due diligence and precision following the guidelines of the Integrated Management System of the company. Eliminate waste of whatever form, to suggest the use of more environment friendly substances and better practices and contribute to the continuous improvement of the work environment . Qualifications REQUIRED B. TECH in ELECTRONICS /ELECTRICAL/MECHANICAL Engineering (E) Able to work in rotational shifts 42.5 hours (weekly) (Morning, Evening, Night & Weekends) (E) Knowledge of MS-Office and computer fundamentals (E) Must be willing to Work from office as and when needed. DESIRED 0 1 year experience in Support Operations (P). Knowledge, Skills, Abilities and Other Characteristics Excellent Verbal & Written Communication Skills in English Creative thinking and teamwork skills. Possessing a proactive, positive, can-do attitude. Gives and receives constructive feedback. Able to perform multitasking. Ensures that others involved in a project or effort are kept informed about developments and plans. In addition, we make a priority of providing learning and development opportunities to enable employees to achieve their potential and take charge of their future. As well as developing employees in a specific role, we are committed to lifelong learning and ongoing education, including developing people skills and identifying future supervisors and managers. Every month, hundreds of employees are provided training, including HSE awareness, apprenticeships, entry and advanced level technical courses, management development seminars, and leadership and supervisory training. We have a strong ethos of internal promotion. We can offer long-term employment and career advancement across countries and continents. Working at Oceaneering means that if you have the ability, drive, and ambition to take charge of your future - you will be supported, and the possibilities are endless. Add To Cart

Position Summary: Administers and operates the organizations warehouses, including processing, packaging and storage of supplies, materials and equipment. Accounts for all materials and supplies; audits goods received into warehouse. Oversees receipt, storage and shipment of materials, and related reporting in accordance with established procedures. Prepares and coordinates schedules for shipping and receiving materials to control the flow of goods and regulate warehouse space. Ensures the effectiveness of operating procedures, space utilization, and maintenance and protection of facilities and equipment. What you bring to the role: Established and productive individual contributor. Works under moderate supervision. Problems faced are typically routine, but may at times require interpretation or deviation from standard procedures. Makes minor adjustments to working methods. Communicates information that requires explanation or interpretation. Provides administrative or technical support at an intermediate level. Still gaining or have attained full proficiency in their specific area of discipline. Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice. Works under moderate supervision. May seek the advice of senior personnel in the functional area. Normally follows established procedures on routine work, requires instructions only on new assignments. High School Diploma or equivalent, 2 year degree preferred. 3 years of general experience or 2 years functional experience. Applies acquired job skills and company policies and procedures to complete assigned tasks.