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Kotak Life Insurance
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Team Member- IT Apps Rtbsupport Services -Applications - RTB

Team Member- IT Apps Rtbsupport Services -Applications - RTB

Kotak Life Insurance

2 - 5 years

8 - 12 Lacs

Thane

Posted:4 days ago| Platform:

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Skills Required

Data Management creative writing excellent verbal and written communication skills management skills team management mis microsoft windows content writing presentation skills autocad

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role MIS Lead will be a part of the ITSM unit and will report to the Head of Change Manager in the IT Department of Kotak Mahindra Bank.ITSM Silo is part of the "Run the Bank" Silo which is one of the most critical unit of Information Technology Unit of the Bank. RTB team manages the Production Support for all the applications and Channels across the Bank. This a highly critical function which has a very high visibility across the Management of the Bank. There is a huge learning possibility for every employee in the unit with a vast area of responsibility and expertise needed. Sky is the limit for the right candidate to expand their horizon and be able to better the functioning of the silo every moment by providing newer ideas, automation of routine tasks, implementing new tools, developing BOTs, running RPA"s to reduce the manual intervention and come up as a shining star. Come Explore the world of un-ending possibilities and be a part of the Change Makers topper list.About The Role for MIS Lead

Responsibilities :

Data Management and Crunching for all the Incident Change Problem Management Silo within the Bank.

Responsible to maintain the Downtime Uptime Keeper for all the applications in the Bank

Should manage inventory of Applications in the Bank and recertify on a quarterly basis

Will have to interact with all the Stake Holders to obtain the details (downtime, inventory, approvals for uptime data being recorded)

Should be able to do presentations to the stake holders on the data recorded.

Do analysis of the data obtained and come up with suggestions on improvement areas and provide the right analytics to the management.

Be able to over see the entire MIS unit as a silo and run various initiatives to help analyse and better the processes.

Be able to attend Audits and provide necessary artefacts in a structured manner.

Engineering Computer Science Graduate

Have necessary certifications Should have excellent knowledge of Excel (Mandatory)

Knowledge on MIS keeping will be given additional weightage

Experience defining process and standards

Excellent organizational skills, effective time management, the ability to work independently, excellent attention to detail, positive client service attitude, the ability to multitask, and the ability to be flexible with changing priorities

Excellent communication skills, both verbal and written

Ability to foster effective working relationships and build consensus

Ability to interact and influence a variety of users and senior management

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Team Member- IT Apps Rtbsupport Services -Applications - RTB