Team Leader/Supervisor

As an experienced candidate with 2-3 years of experience in US Process, you will be responsible for supervising and supporting team members in their daily operations. Your role will involve delegating tasks, setting clear team goals and deadlines, and monitoring team performance by reporting on metrics. Providing feedback, coaching, and training to team members will be essential to ensure their professional growth. Creating a positive, productive, and inclusive team environment is a key part of your responsibilities. You will be expected to resolve conflicts and address any performance issues that may arise among team members. Ensuring adherence to company policies, procedures, and standards is crucial to maintain a high level of operational efficiency. Collaborating with other departments to achieve organizational objectives will be an integral part of your role. You will lead team meetings and communicate important updates to ensure alignment within the team. Identifying areas for improvement and suggesting solutions to enhance team performance will be appreciated. Effective communication with team members in both US and India is vital for successful coordination. This full-time position offers a flexible schedule with day, night, and rotational shifts. Performance bonuses and yearly bonuses are part of the benefits package. The work location for this role is in-person, providing opportunities for direct engagement and collaboration with team members.,