Team Lead- Tax & Compliance

Job Summary You will report to the Manager, Tax. You will work from the Pune office full-fledged. You will manage team to support Sales & Use tax filings as part of Avalara Sales & Use product offering. This role is based within the Global Returns Services in Pune, India. A demanding role where is extremely important. Focus on work allocation amongst team members to meet the delivery of the Returns. May have step-in to accomplish the work delivery. You have worked in a previous Tax specific function and be conversant with Word, Excel (can maintain complex spreadsheets), Ppt to a good standard. . Job Duties Manage SUT filing / preparation tasks for team size of 10 or more Manage tax processing tasks in the team (approx. 50% of the time) Perform related responsibilities as assigned by the higher management Oversee accomplishment of high employee satisfaction and retention; lead development of programs within group to attain high employee satisfaction. Communicate the objective of the project, desired outcomes and measure success. Understand the training needs well and collaborating with SMEs and L&D Experience managing the performance discussions with the team Ensure all Tax filing submissions are completed, and to Avalara targets on efficiency and profitability. Achieve key KPI targets set by the department. This may be subject to revision couple or more times yearly Customer-focused with you will explain and convey information to clients (as may be required) Develop as a people manager, supporting employees by providing guidance, training and have regular 1:1's. Partner with manager on employee related issues, performance reviews & career conversations. Play important role for all Exec and Client escalations. Also propose appropriate RCAPA for future This is an excellent opportunity for you to expand their experience joining an group of professionals dedicated to exceeding customer expectations and driving organizational excellence Build trusted client relationships Ensure Applications specific data and reporting is up to date. Maintain a profitable revenue from extra hours performed on client issues. Follow / Establish processes around the Filing tasks across relevant jurisdictions Work with onsite teams/stakeholders Experience with State filing guidelines; Identify gaps in process and propose appropriate corrective measures Understand possible automation areas and partner with Engineering / Product teams Qualifications Overall experience 8 10 years. Sales & Use SME and experience managing a team for 1 2 years min. Have excellent language skills in English (oral and written) MBA in Finance (preferably) Keep the team motivated under all circumstances with a focus on customer satisfaction #LI-Onsite