350183 Support Jobs - Page 34

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The candidate would be expected to work in diverse risk consulting engagements and are willing to travel to Middle East countries for project execution atleast 60% of their time. The candidate are expected to have experience / knowledge with respect to the following: Experience with infrastructure penetration testing and vulnerability assessments Good knowledge of OWASP and Secure SDLC standards Should have performed web/mobile/API penetration testing. Good knowledge of encryption technologies & MiTM attacks Experience in performing security code reviews and log analysis. Knowledge of Linux administration, TCP/IP, DNS, Network protocols and OSI model Good understanding of MITRE ATT&CK framework and how to leverage it. Good understanding of AD administration, different authentication mechanisms, trust boundaries etc. Experience in performing security configuration reviews for OS, Databases, Network & Security devices, applications etc. Should have good understanding of the cloud services (AWS, Azure and GCP), its architecture, potential attack vectors and mitigation plans Should have good understanding of the Container services, Kubernetes auditing and LLM security Experience in performing architecture design review for network and applications Experience in performing CS audits/maturity assessments against relevant standards like SAMA CSF, NCA, NIST, NESA, Qatar Cybersecurity Framework etc. Support in conducting technical reviews as part of IT/CS audits Should hold atleast 1 of the certifications or its equivalent : OSCP, GPEN, OSWE, OSWP, CRTP, LPT, ECSA, ISO27001, CEH Hands on experience will security testing tools/frameworks like Burp Suite, Nessus, Qualys etc. Hands on experience with programming using Python/Perl/PowerShell/C# Hands on experience with setting-up phishing and performing social engineering assessments Experience with AV/NAC evasion, obfuscation, bypass windows ASR/device guard, network security controls, emails gateway filtering etc. Experience with Active directory assessments Experience with different stages of cyber kill chain Review operational logs and event console activity to determine cause of security-related events or to identify potential security related events Analysis of the patches released by the vendors Good in report writing and convey the observations to the top management in layman’s language emphasizing on the business risks. Experience with mentoring junior resources or managing stakeholders/client Should be open-minded and ready to take up additional challenges or tasks outside your core domain expertise Skills Network Vulnerability Scanning and Penetration Testing, Web Application Penetration Testing, Mobile Application Penetration Testing, Web service/API Security Assessment, Secure Code review, AD Security Assessments, Social Engineering Assessments, Configuration Audit (Automated and Manual), Wireless Penetration Testing, Threat Modelling Qualification required-MCA/BTech /BSc ( Comp Science/Electronics and communication, or equivalent) Qualification preferred- Minimum 4+ years of IT/cyber risk consulting & penetration testing experience EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. GDS Assurance Senior Position Description Summary As a senior, you are required to manage a portfolio of clients and be responsible for the timeliness and quality of the work of the Global Delivery Services team serving that client. The role requires technical knowledge of Assurance and accounting standards and strong project management skills along with well-developed communication and leadership skills. Seniors work on increasingly challenge engagements, in order to gain the experience and skills needed to manage a portfolio. Seniors typically manage small teams comprising Associates, Advanced Associates and Lead Associates. The role will be the blended experience of EY’s domestic and multinational clients for CA’s who will like to gain exposure to IFRS/ ISA’s/ multinational companies whilst retaining domestic client experience. Primary Responsibilities and Accountabilities Adapt the Assurance approach to the changing client environment. Demonstrate a thorough understanding of complex accounting and Assurance concepts and apply them to client situations. Develop people through effectively delegating tasks and providing guidance to staff. Provide performance feedback and training and conduct performance reviews. Foster an efficient, innovative, and team-oriented work environment. Contribute ideas/opinions to the Assurance teams and listen/respond to other team members' views. Use technology to continually learn, share knowledge with team members, and enhance service delivery. Maintain an educational program to continually develop skills. Develop an understanding of EY's service lines and actively seek/encourage team members to contribute ideas and identify opportunities to apply the firm's services. Technical Competencies / Skills required: Assurance Technical skills: good knowledge of InDAAS standards. Working knowledge of ISA’s an advantage. Accounting Standards: good working knowledge of GAAP and financial performance and measurement concepts. Working knowledge of IFRS is an advantage. Coaching skills: Able to coach and supervise junior team members and give feedback. Project Management skills: Able to run multiple (5-6) engagements and team members simultaneously and should also collaborate with the onshore engagement team to identify critical project outcomes, work products, barriers to success, and changes in expectations or scope. Communication skills: builds relationships with on-site and overseas colleagues, explains issues clearly, escalate and resolve problems appropriately. Team player : contribute to a positive team environment by demonstrating consistent commitment and optimism toward work challenges Experience: 1-4 years of post-qualification (CA) experience from midsized to Big 4 Assurance background 2-5 years of post-qualification ACCA) experience from midsized to Big 4 Assurance background Competencies / Skills: Basic understanding of accounting and Assurance concepts. Strong interpersonal and good written & oral communication skills. Proficient with MS office and Outlook. Robust logical and reasoning skills. Interest in business and commerciality. Team player, with the ability to multi-task, flexible and can work under pressure. Commitment to continuous learning and proactively implement onto new processes. Energy, enthusiasm and flexibility Empathy, patience, confidence, seeks continuous improvement Robust and assertive, able to handle conflicting demands and priorities Attention to detail What we Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning : You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

A Sales Manager leads and motivates a team of salespeople to achieve sales targets and revenue goals. They are responsible for developing and implementing sales strategies, setting sales targets, and monitoring team performance. Key duties include recruiting, training, and coaching sales staff, analyzing sales data, and collaborating with other departments like marketing Lead and Manage a Sales Team: Recruit, hire, train, and mentor sales representatives. Develop and Implement Sales Strategies: Create and execute sales plans to achieve revenue targets and business growth. Set Sales Goals and Targets: Establish individual and team sales quotas, and monitor performance against those goals. Analyze Sales Data: Track sales performance, identify trends, and make data-driven decisions to optimize sales efforts. Coach and Motivate Salespeople: Provide ongoing support, feedback, and coaching to improve sales skills and performance. Build Client Relationships: Foster strong relationships with key clients and develop strategies for customer retention. Collaborate with Other Departments: Work with marketing, product development, and customer service teams to align sales efforts and improve the customer experience. Stay Up-to-Date on Industry Trends: Keep abreast of the latest sales techniques, market trends, and competitor activities. Prepare Sales Reports: Generate regular reports on sales performance, forecasting, and market analysis. Skills and Qualifications: Leadership and Management: Ability to motivate and inspire a team, delegate effectively, and provide constructive feedback. Sales Expertise: Strong understanding of the sales process, sales techniques, and customer relationship management. Analytical Skills: Ability to analyze sales data, identify trends, and make data-driven decisions. Communication and Interpersonal Skills: Excellent verbal and written communication skills, and the ability to build rapport with clients and team members. Problem-Solving Skills: Ability to identify and resolve sales-related issues, and adapt to changing market conditions. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Schedule: Fixed shift Language: English (Preferred) Work Location: In person

L'empire is looking for a talented and creative *Graphic Designer* to join our internal marketing team. The ideal candidate should have experience designing for *digital and print marketing, along with **video editing skills* to support campaigns and brand-building initiatives. *Responsibilities:* * Design creatives for digital platforms (social media, websites, ads, emailers) and offline materials (brochures, posters, hoardings). * Create and edit engaging video content and motion graphics. * Work with the marketing team to maintain brand consistency. * Deliver high-quality designs on time, staying updated with design trends. *Requirements:* * 2+ years of design experience with a strong portfolio. * Proficiency in Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, After Effects, etc.). * Knowledge of video editing and motion graphics. * Strong creativity and attention to detail. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Work Location: In person

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. DSS Service Provisioning - Supervising Associate Security Analyst The opportunity The Security Technology Services (STS) group is a division of Information Security that ensures secure access to systems and information for more than 390,000 people in over 150 countries. You will be part of STS DLP Engineering Team specifically to support the Enterprise Data Loss Prevention (DLP) solution. The STS team is responsible for the delivery of DLP Services and the maintenance of the global DLP applications. The team is geographically dispersed and comprises of all disciplines required to deliver Data Security Services for our customers. Your key responsibilities The Senior Analyst will be primarily responsible for configuring Data Security Solutions like the enterprise Data Loss Prevention System. The main duties of this role will include helping to translate business requirements to secure data with our technical capabilities, especially overseeing the configuration of the DLP environments in a heterogenous global environment. This role requires strong hands-on experience in leading data security solutions with a strong focus on DLP. It will also participate in Data Access Governance Program development and assist in administering the program. The Senior Analyst will help to supervise and mentor junior analysts on the team. The role will also interface with internal customers, stakeholders and support teams at various levels within the organization including Legal, Data Protection, IT Operations and Engineering. Skills and attributes for success Technical knowledge in Data Protection technology (DLP, SIEM, SOAR, Data Access Governance, Networking) Administration of the DLP tools which includes configuring policies, upgrading, and patching, etc. Proven effective verbal and written communication skills Ability to independently research and solve technical issues Demonstrated integrity in a professional environment Knowledge of core Information Security concepts related to Governance, Risk & Compliance Excellent teaming skills Ability to work in and adapt to a changing environment Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change Ability to efficiently handle customer concerns and difficult situations with ease and professionalism Essential Functions of the Job Work with vendors to support the different security technologies Configuration of the Security tools which includes configuring policies, response rules & notifications Work with Monitor & Response team to analyse alerts generating from various systems to tune their configuration Understand and follow the incident response process through event escalations Work with Senior level stakeholders (Risk Management, Compliance & Data Protection) Understand Business requirements and translate into technical controls Ability to work within and alongside diverse, global and virtual teams To qualify for the role you must have Degree in Computer Science, Information Systems, Engineering or a related field. Knowledge of security controls: data classification; data labeling and data loss 3-5 years of experience in one or more of the following: Data Loss Prevention (DLP) Technology support and Event Handling Information Security concepts related to Governance, Risk & Compliance Supporting Information Security Technology English language skills - excellent written and verbal communication Exceptional judgement, tact and decision-making ability Ideally, you’ll also have Demonstrated integrity in a professional environment Ability to work within diverse, global, virtual teams Ability to appropriately balance firm security needs with business impact and benefit What we look for Good interpersonal, communication and presentation skills Ability to deal with ambiguity and change, and exercise appropriate time management to meet deliverables Prioritization of work items to ensure timelines are achieved Good judgment, tact, and decision-making ability Deep critical thinking skills demonstrating analytical and systematic approach to problem solving Experience working in a global virtual environment Ability to work independently but also within a team environment What we offer As part of this role, you will work in a highly coordinated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: Continuous learning: You will develop the mindset and skills to navigate whatever comes next. Success as defined by you: We will provide the tools and flexibility, so you can make a significant impact, your way. Transformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You will be accepted for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Company Description We're IZI, the pioneering Indian consumer tech brand crafting the ultimate one-stop solution for all your tech needs, combining Next-gen innovation with unbeatable Smart value. We have over 2M happy customers and a network of 1000+ global partners. Our success is driven by relentless focus on product innovation, user-centric design, and unwavering quality. Our diverse product portfolio caters to content creators, travelers, adventurers, and tech enthusiasts. Join us and help design experiences that unleash the explorer within. What are we looking for: We are seeking a detail-oriented and proactive Assistant Inventory Manager to join our team in Bhopal. The ideal candidate will manage our inventory processes, coordinate with e-commerce platforms, and ensure efficient stock control and order fulfillment. This role is crucial to maintaining product availability and ensuring smooth operations across departments. Key Responsibilities: Inventory Management: Oversee and manage inventory levels, ensuring accuracy in stock counts and timely replenishment of goods. Stock Audits: Conduct regular stock audits and cycle counts to verify inventory accuracy and identify discrepancies. Implement corrective actions as necessary. Order Processing: Collaborate with the dispatch team to process incoming and outgoing orders efficiently, ensuring timely fulfillment of customer requests. E-commerce Coordination: Work closely with e-commerce platforms to manage product listings, stock availability, and inventory updates, ensuring alignment with sales strategies. Reporting and Analysis: Generate and analyze inventory reports, providing insights on stock movement, turnover rates, and trends to inform decision-making. Supplier Communication: Maintain effective communication with suppliers to ensure timely deliveries and resolve any inventory-related issues. Process Improvement: Identify opportunities for improving inventory management processes and implement best practices to enhance efficiency and accuracy. Team Collaboration: Work collaboratively with cross-functional teams, including procurement, logistics, and sales, to align inventory strategies with overall business goals. Training and Mentorship: Provide guidance and support to junior inventory staff, fostering a culture of continuous improvement and knowledge sharing. Qualifications: Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field. Minimum of 2 years of experience in inventory management, with e-commerce experience considered a strong advantage. Proficiency in inventory management software and Microsoft Excel; familiarity with ERP systems is a plus. Strong analytical skills with the ability to interpret data and generate actionable insights. Excellent organizational and multitasking abilities, with a keen attention to detail. Strong communication and interpersonal skills, capable of working effectively within a team and across departments.

Opportunity for Female candidates only Candidate should have Tamil/Telugu/Hindi Fluency in addition to English and Malayalam Job Summary: We are seeking a dedicated Client Relations Assistant to manage refund-related calls, queries, and communications. The ideal candidate will have language professional fluency in Tamil/Hindi/Telugu in addition to Malayalam and English and experience in customer support or a call center environment, handling both inbound and outbound calls, as well as emails and chat inquiries. Key Responsibilities: Answer and resolve refund-related calls and inquiries Process refund requests and provide status updates to clients Handle inbound and outbound calls with professionalism and efficiency Respond to customer queries via email and chat Ensure accurate and timely documentation of client interactions Qualifications: Previous experience in customer support, call center, or related roles Excellent communication skills (verbal and written) Strong problem-solving abilities Ability to work in a fast-paced environment Proficient in handling customer inquiries via phone, email, and chat Preferred Skills: Familiarity with refund processes and handling sensitive customer issues Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Ability to commute/relocate: Thrissur, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: Customer support: 1 year (Required) Grievance handling: 1 year (Required) Refund case handling: 1 year (Required) Language: English (Preferred) Tamil (Required) Work Location: In person

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. .my_style { font-family: Arial !important;font-size: 11pt !important;line-height: 1.3em !important}.my_style h1 { font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important}.my_style h2{ font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important}.my_style p{ font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important}/* This is internal styling */.my_style ul{margin-left: 3em ;font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important}.my_style ol{margin-left: 3em ;padding-bottom: 0.5em !important;padding-top: 0.5em !important;font-family: Arial !important;font-size: 11pt !important}.my_style ol li {font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important} At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity This is an opportunity to become part of the Talent Insights and Analytics team responsible for ensuring alignment of digital solutions, processes, and data, enabling continuous improvement through digital enablement and deliver management information and predictive insights. The successful candidate will join Talent Insights and Analytics under Business Consulting pillar, a key sub function, who are responsible for building & maintaining key relationships with the Talent teams globally, understanding business complexity and deliver rich people insights to the business thus enabling high quality decision making with less human manipulation. Your key responsibilities Essential Functions of the Job: Develop strong partnerships across the business to deliver complex messages and insights. Collaborate with Data & Insights team to build and enable services at scale. Work on Talent Insights and Analytics projects effectively and leverage deep project experience and insight to optimize project delivery, identify risks and appropriate mitigation strategies, consulting with leaders as needed. Analyses and clearly presents data and other information to identify significant trends or key issues, provides recommendations and makes presentations on trends, forecasts, supplies, predicts future potentials. Actively engages with talent leadership to understand the business context, scope, and translate into projects and deliverables. Collaborate with the leads to manage and drive the execution of the Talent Insights and Analytics (TIA) roadmap. Facilitate deployment on new products and service offerings, serves as change lead interacting with stakeholders. Participate in strategy discussions translating into actionable measurement. Often acts as an expert across multiple projects or programs simultaneously, guiding the teams on their requirements gathering, design, change or implementation approach. May conduct one off business research and analysis tasks related to program or project scope. Identifies areas of TIA impacts on the target operating model and designs activities to mitigate possible obstacles during design and delivery phase. Work with insights teams and across other talent delivery teams to deliver across value chain. Identify and deliver clear recommendations around areas of value creation and communicate scale of opportunity to the business. Analytical/Decision Making Responsibilities: Gather requirements and agree with Talent Insights and Analytics designs across business stakeholders, dealing with different interests and resolving disagreements and conflicts, and sometimes needing to challenge poor requirements and design decisions. For allocated processes make decisions to define, delivery and continuously improve the process. Translate complex analytical results into actionable recommendations. Share market insights and review findings with key stakeholders/networks influencing change as required. Other Responsibilities: Work closely with business leads and the wider talent functions to ensure the provision of services that support business and functional delivery. Develop digital capabilities, define key digital competencies for the team, and ensure provision of learning to advance skills. Independently maintain and leverage an internal network, including effective partnerships with senior stakeholders, across EY practices / functions that will enable personal effectiveness in the position. Skills and attributes for success Experience: Experience in a closely related Talent and Finance Data analytics / data / insights driven role. Experience in solving problems in a structured manner and delivering results in a complex and dynamic environment. Experience developing digital capability, defining key competencies for clients, and ensuring provision of learning to advance skills. Demonstrable experience of collaborating with talent colleagues to understand needs / requirements and of shaping digital solutions. Demonstrable experience of working with external system implementors to deliver reporting, insights, and analytical solutions from design to enablement. Experience participating in global dispersed teams to enhance services, processes, and standards. Demonstrable experience of working in fast-paced, ambiguous, stressful environments to deliver required results. Demonstrable experience of anticipating issues and challenges and proactively working to navigate challenges. Experience of conducting internal and external research and analysis, providing best practices and insights to drive improvements. Demonstrable experience leading or provide SMR advice to achieve successful change outcomes. To qualify for the role, you must have Knowledge and Skills Requirements: Good business acumen - ability to understand data analytics landscape and to consider the functionality and integration requirements in line with the analytical and reporting capabilities required to implement strategic priorities. Proactive consulting skills that drive business impact; able to interpret business requirements and, where prioritized, co-create the most relevant & pragmatic approach. Translate complex technical jargon and concepts into clear, actionable insights that can be easily understood by non-technical stakeholders. Similarly, collaborate with cross-functional teams to ensure data-driven decisions are effectively communicated and aligned with business objectives. Knowledge of data analytics and visualization tools and well versed with related market trends, leading practices, services, and solutions. Ability to coordinate multiple projects simultaneously, resource requirements and meet deadlines. Strong hold on project management skills to focus on deliverables with agility. Good to be familiar with statistical and wiling to learn machine learning techniques. Ability to participate effectively in virtual teams and networks across diverse and dispersed geographies. Strong teaming skills; collaborate effectively across talent ecosystem, within the digital team and the firm at-large. Strong communication skills for sharing thought leadership across EY Strong organizational skills and attention to detail - the ability to operate within budget and effective time frames. Strong research and analytical skills to track and interpret trending directions for data analytics and to identify potential future options. Ability to cope with ambiguity; to drive change and performance outcomes in a complex and agile environment. Other Requirements: Due to global nature of the role; travel and willingness to work alternative hours will be required. Due to global nature of the role; English language skills - excellent written and verbal communication will be required. Ideally, you’ll also have Education: Educated to degree level. Higher professional or master’s qualification is preferred, not required. Certification Requirements: Higher professional or master’s qualification in a related discipline is preferred, not required. Active membership in related professional bodies or industry groups is preferred, not required. What we look for Talent Insights and Analytics is looking for an individual with the skills and experience we require, who can work well with our team, takes charge of their personal development, and go above and beyond expectations to help EY build a better working world. What we offer As part of this role, you'll work in a highly integrated, global team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial, and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. Please apply to this role only through the ‘Apply’ link (not through the local office). Your application will then be routed to the appropriate recruiting team. The exceptional EY experience. It’s yours to build. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Job Title: Academic Counselor Job Summary: We are seeking an experienced Academic Counselor to guide students in making informed decisions about their academic pursuits. The successful candidate will provide expert advice on course selection, foster strong relationships with students, and support them in achieving their academic goals. Key Responsibilities: - Provide personalized guidance to students on course selection and admission processes - Offer expert advice on various academic programs and career paths - Build and maintain strong, supportive relationships with students - Help students navigate academic challenges and achieve their goals - Convert leads into admissions and meet or exceed monthly targets Requirements: - Minimum 1 year of experience in academic counseling or a related field - Any Bachelor's degree (flexible discipline) - Excellent communication and interpersonal skills - Ability to work with students of diverse backgrounds and needs - Results-driven attitude with a focus on achieving monthly targets Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Work Location: In person

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY-Consulting – AI Enabled Automation – Senior - Full Stack Developer At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Key Responsibilities: Requires 3-5 years minimum prior experience. Develop and maintain applications using Python. Collaborate with cross-functional teams to define, design, and ship new features. Optimize applications for maximum speed and scalability. Troubleshoot and debug applications. Work on both the front-end and back-end of the application stack. Relevant Experience of more than 2 years Required Skills: Strong proficiency in Python with at least 2 years of relevant experience. Experience with web frameworks such as Django or Flask. Familiarity with front-end technologies like HTML, CSS, and JavaScript. Preferred Skills: Knowledge of React JS, Node JS, or Angular. Understanding of RESTful APIs and web services. Experience with version control systems like Git. Knowledge of database technologies such as SQL and NoSQL. Additional Requirements: Excellent problem-solving skills. Strong communication and teamwork abilities. Ability to work in an agile development environment. What working at EY offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Discipline Design for Technology Role Type Visual Design At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. At EY Global Delivery Services (GDS), we work hand in hand with the business to build awareness of our services and solutions; to bring our purpose — building a better working world — to life for our people, clients and communities; to engage our people and build a high performing culture; and to build the commercial value and emotional resonance of the EY and the GDS brand. The opportunity EY GDS Creative Center of Excellence (CoE) is an inhouse agency that helps EY teams build a better working world by delivering high-impact, high-quality and on–brand creative solutions. People in the CoE help create experiences that are not just creatively inspiring, but also strategically precise and deeply human — across multiple media platforms. As the Assistant Director, you will be working closely with Creative Leader. You will bring in a unique blend of creative vision and business acumen to contribute to the team’s creative journey. You will contribute to high-visibility campaigns from conceptualization to execution, work with the business leadership to position the organization as the leading global brand in its space, and leverage technology and creative brainpower to produce exceptionally creative work. You will contribute to the long-term vision and strategy to position our creative work. Your key responsibilities Bring together global teams from different streams within the BMC Agency to produce work that is aligned with our refreshed branding guidelines and reinforces our purpose Be able to provide consulting to business teams on the best creative approach to adopt for campaigns Build and maintain great relationships with creative talent and business leaders, and be able to market transformational ideas grounded in solid business rationale Be as focused on the details as on the big picture; reasonably analytical and exceptionally creative Be an inspirational creative person, and bring together people with diverse perspectives to work toward a common goal Be aware of the latest trends in the industry, possess thorough knowledge of the relevant tools Be aware of the developments in the business, art, cultural, political and technological spaces; understand the implications of these developments on the brand and change strategies accordingly To qualify for the role, you must have Bachelors’ Degree A visual arts / design related degree will be preferable Led teams and projects to win globally recognized awards at a creative agency Track record of leading high-visibility, cross-channel campaigns for leading global brands, including B2B companies Strong executive presence, exceptional verbal and written communication skills 12+ years of overall experience Minimum 8 years of experience in a reputed agency Technologies and Tools Experience and proficiency in both Mac and PC environments, Adobe Creative Suite, Microsoft Office and all relevant digital tools What we look for Experience hands-on working on the brand, content and visual strategy of leading brands Be a part of successful largescale transformation of creative teams Experience working in cross-cultural environments and cross-border teams Well-read, continuous learner who can cascade a culture of continuous learning and improvement to the team What we offer EY GDS is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to creative consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you : We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership : We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

We are seeking an experienced Senior Accountant (Male) with at least 5 years of accounting experience to manage core financial operations, maintain accurate financial records, and ensure compliance with tax and statutory regulations. The ideal candidate will be detail-oriented, dependable, and capable of working independently or as part of a team. Key Responsibilities: Maintain and manage day-to-day accounting activities including journal entries, ledgers, and reconciliations. Prepare and finalize monthly, quarterly, and annual financial statements. Handle GST filings, TDS returns, and other statutory compliances. Perform bank reconciliations, vendor reconciliations, and intercompany transactions. Monitor accounts payable and receivable to ensure timely collections and payments. Assist in budgeting, cash flow planning, and financial forecasting. Coordinate with external auditors during financial audits. Ensure compliance with accounting policies, standards, and procedures. Support the Finance Manager in internal reporting and data analysis. Qualifications: Education: Bachelor’s degree in Commerce / Accounting (M.Com or CA Inter preferred). Experience: Minimum 5 years in accounting or finance roles. Skills Required: Strong knowledge of Tally ERP, MS Excel, and accounting principles. Familiarity with GST, TDS, and Income Tax regulations. Good analytical and problem-solving skills. Excellent attention to detail and accuracy. Strong communication and organizational skills. Salary: ₹20,000 – ₹30,000 per month (based on experience and qualifications) Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month

Job Description: We are looking for a qualified and experienced Senior HR Manager to oversee and lead our human resources operations. The ideal candidate will have a proven track record in HR management, excellent leadership skills, and the ability to align HR strategies with business goals. Key Responsibilities Develop and execute HR strategies that support business objectives. Collaborate with senior management to drive organizational growth. Oversee end-to-end recruitment processes to attract and retain top talent. Design and implement employee engagement and retention programs. Create and update HR policies to ensure compliance with labor laws and company standards. Handle employee relations and foster a positive workplace culture. Implement performance appraisal systems to drive employee productivity and development. Provide training and development opportunities for staff. Manage payroll, employee benefits, and HRIS systems. Handle disciplinary actions and resolve conflicts professionally. Qualifications: Minimum 5 years of experience in HR management, preferably in IT or a related industry. Bachelor's/Master's degree in Human Resources, Business Administration, or a related field. Strong knowledge of labor laws and HR best practices. Excellent leadership, communication, and interpersonal skills. Ability to manage multiple priorities in a fast-paced environment. Job Type: Full-time Schedule: Day shift Supplemental Pay: Performance bonus Education: Bachelor's (Preferred) Experience: total work: 5 years (Preferred) Human resources: 5 years (Preferred) Work Location: In person

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Job Title Senior Year of Exp. 3- 5 years Qualification – Required CA /ACCA /M.Com./MBA Finance/CMA/ Qualification – Preferred CA Part qualified / ACCA Part qualified /MBA / M. Com Certifications Skills – Required MS Office Excellent Communication Skills – Preferred MS Word and MS Excel Written and verbal communication Basic knowledge in tax concepts Job Description A very good understanding of IAS12/ASC 740 (“tax accounting”) Accounting professionals (CA/CPA/ACCA) with working knowledge of “tax accounting” or candidates with significant experience specifically with “tax accounting” if a professional qualification is not present A working knowledge of IFRS accounting standards in general Good conceptual knowledge of direct tax law matters in general (country agnostic) that would impact tax accounting Excel skills and report writing. Ability to team with audit colleagues and manage stress deadlines and an attention to detail. Building relationships - able to develop effective relationships with the functional team, and be recognized as providing a supporting role Candidate Profile Should have good knowledge of accounting and tax concepts Desired understanding of MENA tax laws Excellent written, verbal, and presentation skills Strategic thinking and excellent Excel and data analytical skills Strong attention to detail and sound organizational skills; ability to manage multiple priorities simultaneously Proactive action items/follow-up, input/ideas, and account teaming Strong leadership and collaboration with onshore and remote teams Experience working with and reporting to senior stakeholders across financial and operational functions of the business Flexible and resilient to changing priorities Ready to relocate to Kerala Must be flexible to work as per middle east workdays and holidays Be assertive while working with clients Should be a quick learner with positive attitude Demonstrate professionalism, competency and clarity in communication Team player with willing and enthusiastic approach EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Food Preparation & Cooking Assist in preparing ingredients for cooking (chopping, peeling, cleaning, marinating). Follow recipe standards and chef instructions precisely. Cook basic items under supervision (e.g., sauces, rice, vegetables, breakfast items). Support plating and garnishing as guided. Kitchen Hygiene & Safety Ensure workstation and utensils are clean and sanitized. Follow HACCP and food safety standards at all times. Maintain personal hygiene and wear proper uniform/grooming. Dispose of waste properly and maintain cleanliness. Teamwork & Communication Work closely with other kitchen staff and chefs to ensure timely food service. Respond positively to feedback and take initiative to learn. Assist in receiving and storing raw materials as per standards. Inventory & Equipment Handling Use kitchen equipment safely (grinder, oven, fryer, etc.). Alert senior chefs about equipment issues or shortage of ingredients. Minimize food waste through proper portioning and storage. Job Type: Full-time Pay: ₹14,000.00 - ₹16,000.00 per month Benefits: Provident Fund Schedule: Day shift Morning shift Night shift Rotational shift Supplemental Pay: Overtime pay Yearly bonus Work Location: In person

Key Responsibilities: Coordinate and support the sales team with administrative and operational tasks Prepare and process quotations, sales orders, and invoices Maintain and update customer records and sales databases (e.g., CRM systems) Follow up with clients on orders, payments, and documentation Assist in the preparation of sales reports, presentations, and analysis Coordinate with logistics and warehouse teams to ensure timely deliveries Handle client inquiries and escalate complex issues to the appropriate department Monitor stock levels and communicate with the procurement team when necessary Track and report sales performance metrics and targets Support marketing activities such as campaigns and events when needed Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Compensation Package: Performance bonus Schedule: Day shift Work Location: In person

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Oracle Human Resources Payroll – Functional- Manager Primary Responsibilities and Accountabilities: Should be able to interpret functional requirements from onsite and able to deliver and design it from offshore. Having done end to end Core Human Resource modules and capable of writing fast formulas for Payroll. Design module specific solution in the context of the integrated Oracle Human Resource & Payroll applications. Requirements gathering and documentation using AIM / OUM or other prescribed methodologies. Maintenance and enhancements to existing Oracle modules like Core Human Resource Management, Payroll, Compensation, Recruitment Participate in design reviews and discussions. Map client requirements against Oracle EBS/Fusion Modules Capable of handling Solution Design /Functional Fit-Gap /Training/Testing sessions Assist business user during Paybacks or CRPs/SITs/UATs Prepare quality deliverables. Prepare test scripts and test cases & conduct trainings. Experience: Core experience in Human Resource with localization knowhow. Minimum 10 years of relevant experience working in ERP HRMS (EBS /Fusion) Should have worked in at least 3 full life cycle implementations with at least one of the implementations in Oracle Fusion Experience in Oracle EBS/Fusion functional areas. Experience of having worked in a client facing delivery role. Lead the team either from the onsite and offshore, handled delivery independently. Having project management experience and methodologies Having worked on Core HR, Absence, Onboarding, recruitment, Compensation, Payroll, Performance, Time and Labour, Benefits Should have domain experience as well as business process knowledge in HR industry. Solutioning and problem solving skills Experience in costing and integration with Manpower planning or Attendance systems. Experience in any of the major industry sectors like Public, Energy, Oil & gas, Government, Real estate, Power & utilities. Competencies / Skills: Strong customer handling skills and ability to lead & mentor team-members. Ability to drive project and team independently. Strong communication skills and ability to translate requirements into design documents. Able to work under pressure and meet deadlines. Excellent organizational and time management skills, strong analytical & problem solving skills. Ability to acquire, absorb, and apply complex business knowledge to problems quickly Ability to work as part of a team. Ability to follow well defined release management processes. Ability to multitask and still stay focused on release priorities. Must have valid passport. Willing to work in MENA Shift timings (Sunday to Thursday). Client site work / Business Traveling involved. Education: Should be a graduate along with an MBA in HRMS/HCM and preferably with Oracle certification EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Job Description: We are looking for a proactive and customer-focused Telecaller to join our automobile service department. The role involves handling inbound and outbound calls, booking service appointments, following up with customers, and ensuring excellent customer service. Key Responsibilities: * Call customers for service reminders and feedback * Schedule and confirm vehicle service appointments * Provide details on services, offers, and packages * Maintain call logs and update customer records * Coordinate with the service team for smooth operations Requirements: * Good communication skills in English and regional language * Prior experience in telecalling/customer support preferred * Basic computer knowledge (MS Office, CRM tools) * Positive attitude and customer-first approach Job Type: Full-time Experience: 0–2 years Salary: As per industry standards If interested share the CV : clt.crc.cm@popularv.com Contact Person Rajani - 7594047135 Job Types: Full-time, Fresher Benefits: Health insurance Provident Fund Language: Malayalam (Required) English (Required) Work Location: In person

Key Responsibilities Perform preventive and corrective maintenance on electrical, plumbing, HVAC, and mechanical systems Troubleshoot technical issues swiftly and effectively, minimizing downtime Supervise and guide junior technicians and contractors during repair and maintenance activities Maintain records of equipment servicing, repairs, and inventory Coordinate with other departments to address facility-related concerns proactively Implement safety protocols and ensure compliance with local regulations Support installation, testing, and commissioning of new equipment as needed Job Type: Full-time Pay: ₹15,000.00 - ₹21,000.00 per month Benefits: Food provided Health insurance Provident Fund Work Location: In person

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity As a Microsoft Dynamics 365 Finance & Operations (F&O) Functional Staff – Finance at EY GDS, you will contribute to the success of enterprise-scale D365 F&O implementations/support, primarily in the finance domain. You will have the opportunity to work with a growing team and play a key role in delivering financial transformation solutions, process improvements, and ERP implementations to global clients, helping build a better working world. Expected joining date 1st Sep 2025 Experience: 2 to 4 years’ experience Your key responsibilities Experience in implementation/support of Finance modules in D365 F&O including: General Ledger (GL)s Accounts Payable (AP) Accounts Receivable (AR) Fixed Assets Cash and Bank Management Budgeting Project Accounting Cost Accounting Support and maintain financial modules in D365FO Knowledge about Functional Requirement Documents (FRDs) and solution design documents for finance processes. Identify and document gaps, risks, and mitigation strategies in financial systems and propose relevant customizations or workarounds. Support data migration for finance -related entities (e.g., opening balances, vouchers, customers, Journals) Provide post-implementation support, troubleshoot issues, and ensure smooth adoption of D365 F&O Financial modules. Experience in providing training sessions and develop training materials for end users and key finance stakeholders. Collaborate with technical consultants, ensuring proper integration and development alignment with business requirements. Assist in Month-end and year-end closing activities in the system Ability to provide the workaround solutions to unblock the customers Willingness to work in night shifts and on-call support. Skills and attributes for success Experience in Microsoft Dynamics 365 F&O (Finance) and AX 2012 R3. Understanding of Record to Report (R2R), Procure to Pay (P2P), Order to Cash (O2C), Expense to Invoice (E2I), and Hire to Retire (H2R) processes. Understanding of data migration techniques (using data entities, Excel add-in) Experience with multi-entity and intercompany financial setup, including legal entities, posting profiles, consolidations, and currency revaluation. Understanding of D365 integrations with Power Platform (Power BI, Power Automate, Power Apps), Azure DevOps, and LCS. Knowledge of reporting and analytics tools, including Financial Reporter and Power BI. Excellent troubleshooting and communication skills Experience with version control systems (e.g., Git) and CI/CD pipelines. Strong problem-solving skills and ability to work independently as well as in a team environment. Should have understanding and experience of software development best practices. Excellent communication and interpersonal skills Education in Information Technology or equivalent working experience Have exposure to working in shifts and on-call support. To Qualify for the Role, You Must Have Minimum 1+ years of experience in D365 F&O and AX2012 Bachelor’s degree in finance and accounting Operations 2+ years of experience working with Microsoft Dynamics AX 2012/D365 F&O in financial implementations/support. Experience in implementations/support of D365 F&O (Finance). Strong Communication and Client-facing-skills Ability to work with cross-functional teams, stakeholders, and clients in a multicultural environment. Willingness to work in night shifts and on-call support. Preferred Qualifications & Certifications: Microsoft certifications such as: MB-300: Microsoft Dynamics 365: Core Finance and Operations MB-310: Microsoft Dynamics 365 Finance Exposure to Azure services, Power Platform, and DevOps pipelines. Understanding of data governance, security, and compliance frameworks in finance. What We Look For: Strong problem-solving and analytical skills with a finance-first mindset. Excellent communication and stakeholder management skills. Ability to work independently and as part of a team in dynamic, fast-paced environments. A proactive and continuous learner with a passion for finance transformation and ERP excellence. What we offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Job Title: Assistant Technician – Solar EPC Location: Calicut Department: Operations Experience: 0–2 Years Key Responsibilities : 1. Assist in installation, testing, and commissioning of solar power systems. 2. Support senior technicians in wiring, mounting solar panels, and inverter installation. 3. Help in site inspections and basic maintenance activities. 4. Follow safety protocols during work. 5. Maintain tools and equipment in proper condition. Qualification : 1. ITI / Diploma (Electrical, Mechanical, or related trade) 2. Freshers with basic electrical knowledge can apply. Skills: 1. Basic knowledge of tools and electrical work. 2. Willingness to travel for installation projects. 3. Ability to work in a team. Share Resumes to hr@refos.org Contact us : 9037913380 Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Shift allowance Yearly bonus Language: English (Preferred) Work Location: In person Expected Start Date: 04/08/2025

We are hiring a male HR Executive with an MBA in HR and experience in administrative functions. The candidate will be responsible for managing HR operations, recruitment, employee engagement, and general administration tasks to ensure smooth functioning of the organization. Key Responsibilities: Manage end-to-end recruitment process (sourcing, screening, interviews, joining formalities). Maintain and update employee records and HR databases. Coordinate onboarding, induction, and training programs for new employees. Handle daily HR operations, attendance, leave management, and payroll coordination. Assist in drafting HR policies, letters, and official communication. Manage administrative activities such as office maintenance, vendor coordination, and supplies. Support compliance with labor laws and HR audits. Foster a positive and productive work environment through employee engagement initiatives. Address employee queries and provide HR support to departments. Qualifications: Education: MBA in Human Resource Management (mandatory) Experience: Prior experience in HR and admin-level work preferred (minimum 1 year) Skills Required: Strong interpersonal and communication skills Knowledge of HR software, MS Office (Word, Excel, Outlook) Ability to handle multiple responsibilities efficiently Familiarity with labor laws and HR best practices Organized, disciplined, and proactive attitude Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹20,000.00 per month

Job Summary: We are seeking an experienced Functional Manager with a strong background in hospital or clinic administration to join our team. The ideal candidate will act as a bridge between healthcare clients (clinics, hospitals, labs) and our software development team. This role requires gathering, analyzing, and documenting change requests (CRs) and supporting the evolution of our EMR/HIS platform, including IP (Inpatient) and other modules. Key Responsibilities:  Requirement Gathering: o Interface with hospital, clinic, and laboratory stakeholders to collect and analyze change requests and functional requirements. o Understand region-specific healthcare workflows and regulations to ensure localized customization.  Documentation: o Prepare comprehensive Change Request (CR) documents, including use cases, user flows, and impact analysis. o Present CRs to both clients for approval and the development team for execution.  Domain Expertise: o Leverage deep understanding of hospital/clinic operations, including front office, IP/OP management, billing, pharmacy, laboratory, radiology, and medical records. o Support the product team in enhancing and building new modules such as Inpatient, EMR enhancements, and department-specific workflows.  Stakeholder Collaboration: o Act as a liaison between business users and the tech team to ensure clear understanding and proper implementation of features. o Coordinate UAT (User Acceptance Testing) sessions with clients and gather feedback for iterations.  Product Support & Improvement: o Assist in product roadmap planning based on market demands and client feedback. o Continuously assess product usability, effectiveness, and suggest enhancements. Qualifications:  Bachelor's degree in Hospital Administration, Health Informatics, or related healthcare field.  5+ years of experience in hospital, clinic, or lab administration.  At least 2 years of experience working with HIS/EMR systems or healthcare IT products in a functional/business analyst role.  Strong understanding of healthcare processes across OP, IP, Pharmacy, Lab, Radiology, and Billing.  Familiarity with compliance standards like NABH, HIPAA is a plus.  Excellent communication and documentation skills.  Experience working with multi-disciplinary teams in agile environments is preferred. Skills Required:  Strong analytical and documentation skills (BRD, FRD, CRs, flow diagrams).  Functional knowledge of HIS/EMR systems.  Stakeholder management and client-facing experience.  Regional healthcare process awareness and adaptability.  Basic knowledge of software development life cycle (SDLC). Nice to Have:  Experience with tools like Jira, Confluence, or similar.  Exposure to HL7, FHIR, or other healthcare interoperability standards.  Multi-lingual capabilities for working across regions Job Types: Full-time, Permanent Benefits: Paid sick time Provident Fund Schedule: Day shift Monday to Friday Work Location: In person

Job Summary: The Team Leader – Telecalling will be responsible for supervising a team of telecallers, ensuring daily targets are met, maintaining call quality, and driving overall team performance. The role requires a proactive leader who can motivate, monitor, and manage the team while maintaining strong customer communication standards. Key Responsibilities: Lead and manage a team of 5 telecallers to achieve daily, weekly, and monthly performance targets. Monitor call quality, adherence to scripts, and customer interaction standards. Train, mentor, and provide regular feedback to telecallers for continuous improvement. Allocate call data/leads and ensure timely follow-ups. Prepare and share daily reports on team performance and call outcomes. Handle escalated customer queries or complaints effectively. Coordinate with the sales/support team for closures and lead status updates. Conduct team meetings to communicate updates, targets, and best practices. Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Food provided Health insurance Provident Fund Work Location: In person Speak with the employer +91 9778661759

Job Family: Ethics and Compliance (India) Travel Required: None Clearance Required: None What You Will Do: Investigate ISMS events including system failures, equipment failures, and more. You'll play a key role in identifying and resolving issues to maintain our high standards of security. Review ISMS policies and procedures and coordinate with various departments to ensure compliance and efficiency. Attend daily IT helpdesk tickets, offering your expertise to solve every day technical challenges. Coordinate Information Security Task Force meetings and collaborate with key stakeholders to drive our security initiatives forward. Work closely with our external audit firm to ensure we meet all regulatory requirements. Conduct induction and on-demand security awareness training. Assist with ISO 27001 objective evaluation and risk management processes, contributing to our ongoing certification efforts. Support India and global ISO 27001 internal audits and follow up on remediations, ensuring we address any findings promptly. Monitor operational controls for various projects, ensuring they meet our security standards. Prepare various documentation supporting ISO 27001 implementation, providing a clear and thorough record of our processes. What You Will Need: A bachelor’s or master’s degree in engineering or a related field. 3-5 years of experience in information security . Proven experience in managing audits, showcasing your ability to oversee and execute comprehensive audit processes. A strong understanding of cybersecurity frameworks and standards, including ISO 27001 etc. Expertise in incident detection and response. Proficiency in risk management and assessment. The ability to analyze complex technical problems and deliver effective solutions. Excellent communication and stakeholder management skills, enabling you to work effectively with diverse teams. What Would Be Nice To Have: Certifications such as CISA are preferred What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.