Store Manager

As the Store Manager at Anmasa, you will be the face of the brand on the ground—leading your team to deliver an exceptional customer experience, driving store performance, and ensuring smooth day-to-day operations. You will be responsible for maintaining brand standards, achieving sales goals, and creating a welcoming, service-driven environment. Key Responsibilities:Customer Experience & Sales Lead by example to deliver exceptional customer service and personalized shopping experiences. Proactively resolve customer queries and ensure high customer satisfaction. Drive sales performance through team motivation, upselling, and in-store events. Team Leadership & Development Recruit, train, and mentor store staff to build a high-performing and customer-focused team. Schedule and supervise daily staff operations, including performance tracking and regular feedback. Foster a positive team culture aligned with Anmasa’s values. Operations & Inventory Management Oversee inventory, stock levels, and visual merchandising to ensure timely replenishment and presentation. Monitor store expenses and optimize operational efficiencies. Ensure compliance with company policies, safety protocols, and SOPs. Reporting & Strategy Analyze store performance and provide regular reports on sales, footfall, customer feedback, and team performance. Collaborate with regional and HQ teams to implement marketing campaigns, product launches, and seasonal strategies. Requirements:3+ years of experience in a retail supervisory or store manager role (premium/lifestyle/fashion retail preferred). Strong leadership skills with the ability to motivate and manage a diverse team. Proven track record in achieving sales targets and driving operational excellence. Excellent communication, problem-solving, and interpersonal skills. Passion for delivering