Sr. HR Business Partner

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About OutSpark:

Sr. HR Business Partner

Role Overview:

Sr. HR Business Partner (HRBP)

Key Responsibilities:

• Strategic HR Partnering:

  Collaborate with leadership across Sales, Inside Sales, Content, and Support teams to understand business goals, diagnose talent needs, and design HR solutions that drive performance and growth. Act as a trusted advisor to senior leaders, influencing decision-making and people strategy.

• HR Operations Management:

  Oversee and continuously improve HR processes related to talent acquisition, onboarding, workforce planning, employee lifecycle management, and compliance for a predominantly sales-heavy and distributed workforce of 400+ employees.

• Performance Management:

  Lead end-to-end performance management cycles including goal setting, ongoing feedback, appraisal calibration, and development planning. Implement frameworks and tools that embed a performance-driven culture aligned with business KPIs.

• Employee Engagement & Culture Building:

  Drive initiatives to boost employee engagement, morale, and retention. Facilitate employee surveys, feedback sessions, and culture-building activities to reinforce OutSparks values and mission.

• Employee Relations & Risk Mitigation:

  Proactively manage employee relations issues by identifying potential risks, conducting thorough investigations, and implementing appropriate corrective actions. Advise management on compliance with labor laws and company policies to minimize legal and reputational risks.

• Grievance & Conflict Resolution:

  Provide counsel and mediation support for employee relations issues, ensuring fair, timely, and compliant resolution of grievances and conflicts.

• Learning & Development:

  Identify skill gaps and collaborate with L&D teams to design targeted training programs that enhance capabilities, leadership development, and succession planning.

• Change Management & HR Transformation:

  Support organizational change initiatives, including HR technology implementation, restructuring, and process optimization, ensuring smooth adoption and minimal disruption.

• Workforce Analytics & Reporting:

  Utilize HR metrics and data analytics to track key people indicators, identify trends, and generate actionable insights for leadership.

Key Requirements:

• Minimum

  8+ years

  of progressive HR Business Partner experience, ideally within B2B/B2C, technology, or service-oriented sectors.
• Demonstrated expertise managing HR for large teams (400+ employees), particularly with a strong focus on sales and field operations.
• Strong capabilities in

  performance management

  ,

  employee engagement

  ,

  employee relations

  , and

  learning & development

  .
• Proven ability to align HR strategies with fast-evolving business needs and influence senior stakeholders at all levels.
• Experience managing and partnering with distributed teams.
• Hands-on experience in handling complex employee relations and HR operational challenges.
• Exceptional communication, influencing, negotiation, and stakeholder management skills.
• Exposure to working in

  high-growth, scaling environments

  or participating in HR transformation projects is highly desirable.

Preferred Traits & Competencies:

• Strategic thinker with a strong execution focus and a bias for action.
• Comfortable working in ambiguity and fast-changing scenarios.
• Proactive problem solver and change agent with a growth mindset.
• Strong interpersonal skills with empathy and credibility.
• Ability to foster collaboration and build trust across diverse teams.
• Passion for leveraging technology and data to improve HR outcomes.

What We Offer:

• Opportunity to be a key driver in a fast-scaling AI-driven business.
• Dynamic and inclusive work culture.
• Competitive salary and benefits package.
• Continuous learning and career growth opportunities.