Solution Engineer

As a Pre-Sales Solution Engineer at Convin, you will play a key role in demonstrating the value of our AI-powered platform to prospective clients. You'll collaborate with the sales team, product managers, and technical experts to align our offerings with the customer's needs and pain points. Your ability to translate complex technical solutions into business value and facilitate smooth product adoption will be crucial to driving Convin's success. Your primary responsibility will be to showcase our product offerings and architecture in a way that inspires confidence and addresses any technical concerns from prospects and customers throughout the sales process. Your goal is to eliminate technical obstacles and clearly communicate how our technology/products can meet their needs. To excel in this role, you'll need a blend of technical expertise and sales acumen. This includes identifying mission-critical requirements, developing tailored technical sales strategies, and demonstrating solutions that deliver real business value. If you're able to bridge the gap between technical capabilities and business needs, we'd love to hear from you! Responsibilities include understanding customer objectives and pain points, delivering tailored product demonstrations, leading the solution design and product configuration processes, acting as a trusted advisor to clients, communicating technical information effectively, providing business guidance, supporting RFP/RFI responses, collaborating cross-functionally with teams, maintaining expertise in Convin's technology, developing technical collateral, engaging with customers throughout the pre-sales process, and contributing to a fast-paced sales environment. Minimum qualifications for this role include 3+ years of experience in a pre-sales or solution engineering role within a B2B SaaS company, strong understanding of AI, cloud technologies, and contact centre operations, ability to manage multiple client engagements simultaneously, knowledge of CRM, ERP, or call centre software, excellent problem-solving skills, communication skills, and willingness to travel domestically. Working at Convin offers the opportunity to work with cutting-edge AI technology in a fast-paced, high-growth environment with significant learning and development opportunities. The role provides a competitive salary and benefits package, including ESOPs. If you're passionate about AI, solving complex business problems, and want to play a key role in a dynamic B2B SaaS environment, we'd love to hear from you! After applying, the hiring process involves a quick chat with one of the founders within 4 days of application, followed by 2nd & 3rd rounds scheduled within a week, and completion of the whole process within 15 days. Additionally, the role offers opportunities to expand knowledge, holiday allowance, and fast-paced learning environment in one of the most lucrative industries in India.,