Area Manager - Credit Operations - Housing - Operations - Hyderabad - Auto Plaza - JM Tata Capital

5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

You will be responsible for managing Credit-Operations activities for retail mortgage loans, including Home Loans, Home Equity, Affordable Housing Loans, and Digital Loans at a cluster level, covering multiple branches. As a Credit-Operations Manager, your primary role will involve ensuring 100% process adherence, quality checks in line with credit policy, and compliance. You will act as a bridge between Credit and Operations teams to guarantee seamless loan processing. Your core responsibilities will include overseeing End-to-End Credit & Operations with a deep understanding of credit policy and processes. You will supervise and manage the login of loan applications, ensuring all required documents are in place as per policy guidelines, including KYC. Additionally, you will be responsible for ensuring gating rejections align with credit policy, monitoring login quality, and initiating internal reports and checks as mandated by the credit policy. Furthermore, you will oversee the preparation of Credit Appraisal Memos (CAM), ensuring completeness and accuracy before submission to credit approvers. You will conduct a final review of loan files before disbursement to ensure all documents are in place and compliant with internal and regulatory guidelines. It will be crucial to maintain 100% adherence to policies and SOPs across all credit-operations processes, identify and rectify process gaps, and manage queries from the Hind-Sighting Team and Internal Audit. You will work on Loan Origination System (LOS) and Finnone for loan processing, with familiarity in SFDC (Salesforce) and MS-Excel being an added advantage for tracking and reporting purposes. Supporting digital initiatives to streamline credit-operations processes and improve efficiency will also be part of your responsibilities. Managing a team of Credit Processing Associates (CPAs) across branches in the assigned region, providing regular training, conducting performance reviews, and ensuring team adherence to KPIs will be essential. Key Performance Indicators (KPIs) for this role include ensuring minimal errors in loan files (First Time Right), efficient loan processing turnaround time, strict compliance adherence, identifying and implementing improvements in workflows, driving E-NACH penetration for improved operational efficiency, and timely handling of property papers and PF/Balance PF Cheques. You will also be responsible for holding regular meetings with the business team, conducting training sessions for improvement, collaborating with internal partners for technological solutions, and managing critical projects for technology enablement. Qualifications required for this position include a Graduate degree (Preferred: Finance, Business Administration, Commerce, or related field) and a Masters/Postgraduate degree. CA/MBA (Finance) or an equivalent qualification would be advantageous.,

Posted 23 hours ago

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Area Manager Tata Capital

5.0 - 9.0 years

0 Lacs

kolkata, west bengal

On-site

As the Credit-Operations Manager, you will be responsible for managing Credit-Operations activities for retail mortgage loans including Home Loans, Home Equity, Affordable Housing Loans, and Digital Loans at a cluster level, covering multiple branches. Your primary role will involve ensuring 100% process adherence, quality checks in lines with credit policy, and compliance. You will act as a bridge between Credit and Operations teams to ensure seamless loan processing. Your responsibilities will include overseeing End-to-End Credit & Operations with a thorough knowledge of credit policy and process. You will supervise the login of loan applications, ensuring all documents are in place as per policy guidelines including KYC. Moreover, you will ensure gating rejections in line with credit policy, monitor login quality, and initiate internal reports and checks as mandated by credit policy. Additionally, you will oversee the preparation of CAM (Credit Appraisal Memo) ensuring completeness and accuracy before submission to credit approvers. You will conduct a final review of loan files before disbursement, ensure compliance with internal and regulatory guidelines, and maintain 100% adherence to policies and SOPs across all credit-operations processes. Identifying and rectifying process gaps to enhance efficiency and accuracy will be a key aspect of your role. You will manage and resolve queries from the Hind-Sighting Team and Internal Audit, ensuring compliance with regulatory requirements and internal controls. Your role will also involve working on Loan Origination System (LOS) and Finnone for loan processing. Familiarity with SFDC (Salesforce) and MS-Excel is an added advantage for tracking and reporting. You will support digital initiatives to streamline credit-operations processes and improve efficiency. Furthermore, you will manage a team of Credit Processing Associates (CPAs) across branches in the assigned region. Regular training and upskilling of CPAs to enhance process knowledge and efficiency will be part of your responsibilities. You will conduct periodic performance reviews and ensure team adherence to KPIs. Foster collaboration between Credit, Sales, and Operations teams to ensure smooth loan processing. Key Performance Indicators (KPIs) that you will be evaluated on include First Time Right (FTR), Turnaround Time (TAT), Compliance Adherence, Process Efficiency, driving penetration of E-NACH for improved operational efficiency, ensuring acknowledgment of property papers from the credit team, and timely handover of PF/Balance PF Cheques to operations team. Qualifications required for this role include being a Graduate (Preferred: Finance, Business Administration, Commerce, or related field) with a Masters/Postgraduate degree. Additionally, a CA/MBA (Finance) or Equivalent qualification is preferred.,

Posted 4 days ago

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