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SFDC LWC Developers with Agentforce knowledge

8 years

0 Lacs

Hyderabad Telangana India

Posted:5 days ago| Platform: Linkedin logo

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Skills Required

planning design architecture salesforce service routing macros strategies middleware data security code devops deployment support development apex configuration management integration rest analytics crm certifications developer leadership communication

Work Mode

On-site

Job Type

Full Time

Job Description

Role**: SFDC LWC Developers with Agentforce knowledge

Required Technical Skill Set: SFDC LWC Developers with Agentforce knowledge

Desired Experience Range: 08 - 15 yrs

Notice Period: Immediate to 90Days only

Pune or Pan India

Interview


Key Responsibilities:

  • Serve as the

    technical lead

    for Agentforce and Einstein-focused projects, working closely with business and technical stakeholders.
  • Lead design and architecture discussions, ensuring scalable and performant solutions within Salesforce Service Cloud.
  • Design, develop, and optimize

    Agentforce components

    including Service Console configurations, Omni-Channel routing, macros, and productivity enhancements.
  • Implement and configure

    Einstein

    features such as:
  • Einstein Bots & NLP setup
  • Next Best Action strategies
  • Einstein Case Classification & Article Recommendations
  • Integrate Salesforce with external systems as required using APIs, middleware, and data connectors.
  • Ensure adherence to

    Salesforce best practices

    , security standards, and platform limits.
  • Guide and mentor developers; conduct code reviews and ensure quality delivery.
  • Collaborate with QA, DevOps, and Business teams for deployment and UAT support.

Required Skills & Experience:

  • 8+ years of overall Salesforce development and architecture experience.
  • Hands-on expertise with

    Agentforce

    .
  • 1–2 years hands-on experience with

    Einstein modules

    , including real-world implementation.
  • Proficient in Apex, Lightning Web Components (LWC), Visualforce, SOQL, and Salesforce configuration.
  • Strong experience in Service Cloud implementation, including Case Management, Knowledge Base, and Omni-Channel.
  • Familiar with Salesforce integration patterns (REST/SOAP APIs, middleware).
  • Experience with Einstein Analytics / CRM Analytics is a plus.
  • Salesforce certifications preferred:
  • Salesforce Service Cloud Consultant
  • Salesforce Platform Developer I/II
  • Einstein Consultant (preferred, not mandatory)

Soft Skills:

  • Strong leadership and stakeholder management skills.
  • Excellent problem-solving and communication abilities.
  • Proactive, detail-oriented, and highly collaborative.

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