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Symphoni Hr
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Servicenow Developer

Servicenow Developer

Symphoni Hr

5 - 10 years

10 - 20 Lacs

Chennai

Posted:3 days ago| Platform:

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Skills Required

Servicenow ITSM Hrsd CSM

Work Mode

Hybrid

Job Type

Full Time

Job Description

JD

ServiceNow Developer with any combination of modules is fine.

HRSD

Experience with the ServiceNow HR Service Delivery (HRSD) application
Knowledge of HR functions, processes, and best practices
Knowledge of Case Management, Knowledge Management best practices and design
Experience designing and/or implementing an HR Shared Services center
Should be ServiceNow HRSD Implementation specialist with sound knowledge integration with external systems using REST and Web services.

OR

CSM

Must have hands on standard CSM process implementation
ServiceNow in depth Process knowledge (CSM Process, integrations etc.)
Experience in ServiceNow Integrations with 3rd party tools using (web services, SOAP, email, MID, etc.)
Good understanding on Proactive customer service operations, Predictive Intelligence, PA, VA & Continual Improvement Management

OR

FSM

Working experience with FSM application on Work Order management, scheduling and dispatch
Configuring Field Agent activities ( Mobile& Desktop)
Configuring Field Service Business Process, Assignment, and Add-ons
Optimizing Scheduling, Dispatch, and Inventory Operations & Configuring Time Recording
Integrations with Applications and Data Sources. Process Integrations
Good Knowledge on Field Service Industry good practice

There is a F2F drive in Chennai for this role with one of our reputed client. If interested, kindly send your updated resume to pinkyt@symphonihr.com

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