Service Coordinator

You will be joining Daenyx Appliances, a reputable company situated in Noida, Uttar Pradesh, India. Specializing in top-notch home appliances tailored to meet the demands of modern households, our primary objective is to elevate the daily living standards of our clientele through the provision of dependable and cutting-edge products. Daenyx Appliances prides itself on being a reliable and innovative brand that prioritizes customer satisfaction, firmly establishing itself as a trusted name within the home appliance sector. As a Service Coordinator in this full-time hybrid position, you will play a crucial role in overseeing service requests, liaising with service teams, and ensuring prompt resolution of customer concerns. Your responsibilities will encompass managing operational activities, upholding service records, and enhancing overall customer service interactions. While the position is based in Faridabad, some flexibility for remote work is feasible to maintain a healthy work-life balance. To excel in this role, you should possess a diverse skill set including proficiency in Service Coordination and Operations Management, adept Interpersonal Skills, and prior experience in Customer Service. Strong Communication capabilities, exceptional organizational prowess, and the ability to juggle multiple tasks efficiently are key attributes that will aid you in thriving both independently and as part of a collaborative team. Familiarity with service management software and tools is essential, while a background in the home appliance industry would be advantageous. A Bachelor's degree in Business Administration, Operations Management, or a related field is preferred to ensure a strong foundational knowledge for this position.,