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DĂ©couvrez votre prochaine opportunitĂ© au sein d'une organisation qui compte parmi les 500 plus importantes entreprises mondiales. Envisagez des opportunitĂ©s innovantes, dĂ©couvrez notre culture enrichissante et travaillez avec des Ă©quipes talentueuses qui vous poussent Ă vous dĂ©velopper chaque jour. Nous savons ce quâil faut faire pour diriger UPS vers l'avenir : des personnes passionnĂ©es dotĂ©es dâune combinaison unique de compĂ©tences. Si vous avez les qualitĂ©s, de la motivation, de l'autonomie ou le leadership pour diriger des Ă©quipes, il existe des postes adaptĂ©s Ă vos aspirations et Ă vos compĂ©tences d'aujourd'hui et de demain.
Fiche De Poste
Experience Range:
8-12 Years
Location:
Chennai, Hybrid
Employment Type:
Full-TimeSenior UX Designer
Overview
UPS is seeking a motivated and experienced Senior UX Designer to join our Symphony product team. UPS Supply Chain Symphony allows our customers to connect every aspect of their global supply chains to UPS's intelligent logistics network, puts powerful new digital tools at customers fingertips.In this role, you will lead end-to-end design initiativesâpartnering with product managers, researchers, engineers, and fellow designers to deliver intuitive, scalable, and accessible digital experiences that power the worldâs most trusted logistics network. You will be a design leader, advocating for user-centered thinking, mentoring junior designers, and contributing to our enterprise design system.Key Responsibilities
Lead Design Initiatives
Own the full UX design lifecycle for complex web and mobile applicationsâfrom discovery and user research to wireframes, high-fidelity prototypes, usability testing, and final developer handoff.
Define UX Strategy
Collaborate with product stakeholders to define user goals, translate business requirements into design solutions, and ensure alignment with the broader product vision.
Contribute To Design Systems
Evolve and maintain UPSâs enterprise design system, ensuring consistency, reusability, and scalability across products.
Conduct User Research
Plan and lead user interviews, usability tests, and focus groups. Synthesize findings into personas, user journeys, and actionable insights to inform design decisions.
Collaborate Cross-Functionally
Work closely with product and engineering teams to ensure solutions are technically feasible, accessible (WCAG AA+), and performance optimized. Support implementation with detailed design specs and participation in sprint ceremonies.
Visual & Interaction Design
Produce pixel-perfect mockups, interactive prototypes, and comprehensive UI specifications using tools such as Figma, Sketch, or Adobe XD. Define motion patterns and micro-interactions as needed.
Mentorship & Design Culture
Provide coaching and feedback to junior and mid-level designers. Lead design critiques, facilitate workshops, and foster a culture of innovation and continuous improvement.
Communicate With Stakeholders
Present design concepts, trade-offs, and user research insights to senior leadership. Champion design rationale and link user outcomes to measurable business impact (e.g., engagement, conversion, task success).
Continuous Learning & Improvement
Stay informed on UX trends, tools, and best practices. Identify opportunities to optimize workflows, implement methodologies (e.g., DesignOps), and share knowledge within the team.
Qualifications
- Overall 8+ years but at least 5+ years of UX/UI design experience with a strong portfolio.
- Bachelorâs degree or related field (or equivalent experience).
- Expert proficiency in Figma; experience with Sketch or Adobe XD is a plus.
Type De Contrat
en CDI
Chez UPS, égalité des chances, traitement équitable et environnement de travail inclusif sont des valeurs clefs auxquelles nous sommes attachés.