Senior Sales Strategist - International voice process

Onboarding Americas restaurateurs on our Client's platform by pitching, convincing and getting them signed for one of the Client's commission packages.

Responsibilities:

• Shift and schedule adherence.
• Timely follow ups and schedule call backs to customers where necessary.
• Set high standards of performance for self; assuming responsibility and accountability for successfully completing assignments / tasks.
• Make advertisers and their needs a primary focus of his/her actions; developing and sustaining productive customer relationships.
• Display expertise thorough understanding of products and processes.
• Escalate problems/issues to the Supervisor / Technical Experts when warranted.
• Meet QA/QC requirements and other key performance metrics.
• Proactive communication with advertisers and stakeholders.
• Strict adherence to company policies and processes.
• Effective use of tools.

Competencies:

• Driving For Results: Challenging, pushing the organization and themselves to excel and achieve.
• Customer Success: Doing the right thing for customers.
• Self motivated: Inspiring, enthusiastic and passionate about doing a good job.
• Strategic Planning: Able to strategize well.
• Planning And Organizing: Effectively organizing and planning work according to organizational needs by defining objectives and anticipating needs and priorities.
• Decision Making: Making good decisions in a timely and confident manner.
• Interpersonal Communication: Communicating clearly and effectively with people inside and outside of the organization.
• Business Acumen: Understanding of business and concepts, and using both general and specific knowledge to be effective.
• Agility: Displaying agility in thoughts, decision-making and change management.
• Resilient & self-driven: A proactive & never give up attitude.

Mandatory Skills.:

• Inside Sales Experience.
• Excellent communication skills (verbal and written)
• Strong phone presence
• Strong presentation skills at all levels
• Proven negotiation skills
• Analytical, with a strong focus on critical thinking
• Strong problem-solving ability
• Any graduation/ Diploma (10+2+3)
• Knowledge in Digital Marketing.
• Should be flexible with any shifts.