Senior Experience Design & Strategy Lead – Education Sector (India)

Position: Senior Experience Design & Strategy Lead/UX Manager – Education Sector (India)

Location: India

Experience Requirement: 8+ years in the education sector, 5+ years in design strategy, UX, or service design strategy

About the Role:

creating wireframes, defining user journeys, and writing clear requirements

Key Responsibilities:

Experience Design & Strategy

• Define

  top-level requirements

  for bespoke education solutions based on client needs.
• Develop

  user journeys, wireframes, and service blueprints

  to enhance experience design.
• Ensure alignment with

  SkillUp design guidelines

  while maintaining innovation and flexibility.
• Identify process gaps and propose

  smart, scalable solutions

  to improve efficiency.

Client & Stakeholder Management

• Work closely with

  industry clients

  , understanding their educational needs and experience goals.
• Manage stakeholder expectations by

  clearly defining scope, timelines, and deliverables

  .
• Serve as a bridge between

  internal teams, design agencies, and external vendors

  to ensure smooth execution.

Team Building & Collaboration

• If required,

  hire and lead a team

  of designers and strategists to execute high-quality educational solutions.
• Alternatively,

  collaborate with external design agencies

  , ensuring high standards while optimizing costs and resources.
• Foster a culture of

  innovation, problem-solving, and user-centric thinking

  within the team.

Qualifications & Experience:

Must-Haves:

• 8+ years of experience

  in the

  education sector

  , working on industry-focused learning solutions.

• 5+ years of experience

  in

  design strategy, UX, or service design strategy

  .
• Strong expertise in

  wireframing, user journey mapping, and defining top-level requirements

  .
• Experience in

  stakeholder management

  , setting clear expectations, and delivering tailored solutions.
• Ability to

  identify process inefficiencies

  and proactively address challenges.
• Excellent

  communication and problem-solving

  skills, with a user-first mindset.

Preferred:

• Experience collaborating with

  design agencies and managing external partners

  .
• Background in

  EdTech, digital learning solutions, or instructional design

  .
• Familiarity with

  agile methodologies

  and working in a fast-paced environment.

Why Join Us?

• Lead

  high-impact educational experience design

  across diverse industry clients.
• Work on

  bespoke and large-scale education projects

  that drive real impact.
• Opportunity to

  build and shape a team

  or work with top-tier design agencies.