Senior Compliance Officer

We're Hiring: Senior Compliance Officer – International BPO (Sales)

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Salary:

Experience:

Sales Compliance Officer

The ideal candidate will have a solid understanding of international compliance frameworks and experience monitoring high-volume outbound/inbound sales campaigns in a BPO environment.

What You’ll Do:

✅ Monitor sales calls and processes for compliance with legal and client-specific regulations

✅ Identify and address misrepresentation or unethical sales behavior

✅ Conduct audits, risk assessments, and implement corrective actions

✅ Create and update SOPs, call scripts, and verification protocols

✅ Train sales teams on compliance standards and best practices

✅ Collaborate with legal, HR, and operations to align processes

✅ Stay up to date with international sales and data protection laws

What We’re Looking For:

✔️ Minimum 5 years in compliance in international BPO

✔️ Strong knowledge of sales regulations and quality standards

✔️ Experience in Australian energy sales preferable.

✔️ Excellent communication, audit, and report-writing skills

✔️ Detail-oriented with a strong sense of integrity

If you're passionate about upholding ethical sales practices and thrive in a compliance-focused environment, we’d love to hear from you!

heenak@telemindsinfotech.com

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