Senior Client Partner

Hello there! We’re Wit and Chai Media Group, a full-service integrated solution based agency.

Here at Wit and Chai, we leave no stone unturned in our search for the wittiest and most effective ways to fulfill our client’s needs, while also preserving the ability to execute the same with our bright and talented team. With the power of chai and our childlike curiosity, we can produce witty ideas that are perfectly curated for brands that we work with.

In a short span of time, we’ve worked with some renowned brands, like Swiggy, McDonald’s, MTV, Red Bull, Netflix, Fanta, Crocs, Amul, Kotak 811, Bajaj Finserv.

We wouldn’t have been able to grow without our amazing team! With RecSats (Recreational Saturdays), a library, our sunny W&C terrace, and a whole lot more, we make sure our team is well looked after.

We are a young agency, but we’re expanding quickly! We want you to join our team!

Responsibilities

Client Relationship Management:

1. Serve as the main point of contact for assigned key clients, understanding their business needs, objectives, and challenges.
2. Build and nurture strong relationships with clients, acting as a trusted advisor and strategic partner. Regularly communicate with clients to provide updates, address concerns, and offer solutions that align with their goals.
3. Identify opportunities to upsell and cross-sell agency services to maximize client revenue.

Strategic Account Management:

1.Develop and implement strategic account plans for assigned clients, aligning agency

capabilities with client objectives.

2.Conduct in-depth market research and stay updated on industry trends to provide

valuable insights and recommendations to clients.

3.Collaborate with internal teams, including creative, production, and analytics, to

deliver integrated solutions that meet client expectations.

4.Monitor campaign performance and metrics, ensuring that key performance indicators

(KPIs) are met or exceeded.

Team Leadership and Collaboration:

1.Provide guidance, mentorship, and support to junior team members, fostering their

professional growth and development.

2.Collaborate with cross-functional teams to ensure smooth project execution, timely

delivery, and client satisfaction.

3.Foster a collaborative and positive work environment, promoting teamwork and

knowledge sharing.

Joining Wit and Chai Media as a Senior Client Partner provides an exciting opportunity to

work with renowned clients, drive business growth, and shape the agency's success. If you

are a results-oriented, strategic thinker with a passion for building meaningful client

relationships, we would love to hear from you.