PTC Windchill Functional Analyst/Support Specialist Location: Remote Employment Mode: Full-Time Shift Timings: 2:00 PM to 11:00 PM IST Overview Samay, on behalf of Champion Homes, a leading modular home manufacturer based out of Michigan, is seeking a Functional Analyst/Support Specialist to provide comprehensive support, system administration, and business analysis for their enterprise cloud PLM (Windchill+) systems. This role serves as the primary point of contact for system issues, user support, and business requirement analysis. The ideal candidate will have knowledge of PLM functionality and configuration, combined with excellent communication skills to bridge the gap between technical teams and business users. Key Responsibilities Technical Support Provide expert Level 2/3 technical support Manage support ticket queue, prioritizing issues based on business impact and urgency Create and maintain detailed documentation of support processes, known issues, and resolution steps Coordinate with development team for issues requiring code-level intervention Support users across different time zones, ensuring timely resolution of critical issues System Administration Administer user access control, including user creation, license assignment, role configuration, and group management Configure and administer classification systems, attributes, and type hierarchies Manage and maintain data integrity through Master Data Management (MDM) processes User Enablement Conduct user training sessions on system functionality and best practices Provide one-on-one coaching for power users and new employees Create and maintain user guides, quick reference materials, and video tutorials Gather user feedback to identify training needs and system improvement opportunities Assist in user acceptance testing for new features and configurations Business Analysis (Preferred) Gather, analyze, and document business requirements for system enhancements and configurations Translate user needs into functional specifications for development team Create detailed user stories, use cases, and acceptance criteria Validate implemented solutions against business requirements Perform gap analysis between system capabilities and business needs Serve as liaison between business stakeholders and technical teams Create and maintain user documentation and standard operating procedures Required Skills & Qualifications Experience with enterprise application user support, access management, and license administration Strong troubleshooting skills with ability to diagnose complex system issues Excellent documentation skills for technical processes and user instructions Strong communication abilities to effectively interact with both technical and business teams Ability to work during US business hours covering Eastern time zones Proven experience in requirements gathering and business process analysis, preferred Show more Show less

etails below PTC Windchill Functional Analyst/Support Specialist Location: Remote Employment Mode: Full-Time Shift Timings: 2:00 PM to 11:00 PM IST Please share the below details if you are comfortable with the below job description Full legal Name Current Location Relocation Email Contact Current CTC Salary(Current+ Exp) LinkedIn Link Education & Passing year University Name Notice Period Total experience Technical Communication Overview Samay, on behalf of Champion Homes, a leading modular home manufacturer based out of Michigan, is seeking a Functional Analyst/Support Specialist to provide comprehensive support, system administration, and business analysis for their enterprise cloud PLM (Windchill+) systems. This role serves as the primary point of contact for system issues, user support, and business requirement analysis. The ideal candidate will have knowledge of PLM functionality and configuration, combined with excellent communication skills to bridge the gap between technical teams and business users. Key Responsibilities Technical Support Provide expert Level 2/3 technical support Manage support ticket queue, prioritizing issues based on business impact and urgency Create and maintain detailed documentation of support processes, known issues, and resolution steps Coordinate with development team for issues requiring code-level intervention Support users across different time zones, ensuring timely resolution of critical issues System Administration Administer user access control, including user creation, license assignment, role configuration, and group management Configure and administer classification systems, attributes, and type hierarchies Manage and maintain data integrity through Master Data Management (MDM) processes User Enablement Conduct user training sessions on system functionality and best practices Provide one-on-one coaching for power users and new employees Create and maintain user guides, quick reference materials, and video tutorials Gather user feedback to identify training needs and system improvement opportunities Assist in user acceptance testing for new features and configurations Business Analysis (Preferred) Gather, analyze, and document business requirements for system enhancements and configurations Translate user needs into functional specifications for development team Create detailed user stories, use cases, and acceptance criteria Validate implemented solutions against business requirements Perform gap analysis between system capabilities and business needs Serve as liaison between business stakeholders and technical teams Create and maintain user documentation and standard operating procedures Required Skills & Qualifications Experience with enterprise application user support, access management, and license administration Strong troubleshooting skills with ability to diagnose complex system issues Excellent documentation skills for technical processes and user instructions Strong communication abilities to effectively interact with both technical and business teams Ability to work during US business hours covering Eastern time zones Proven experience in requirements gathering and business process analysis, preferred

Oracle CPQ Developer - Contract Opportunity Location: Remote (India) Duration: 3 Months Schedule: India morning hours with overlap with US team We are seeking a seasoned Oracle CPQ Techno Functional Consultant for a 3-month contract assignment. Key Responsibilities: Configure and optimize Oracle CPQ for complex business requirements Develop and maintain BML scripts for pricing and workflow automation Support Oracle CPQ and Sales Cloud integrations Enhance user experience using Redwood UI Create technical documentation and support system integrations Required Skills: Proven Oracle CPQ implementation experience Strong BML scripting proficiency Oracle Sales Cloud integration experience Ability to work with global teams Excellent documentation skills Preferred Skills: Redwood UI knowledge #OracleCPQ #TechnoFunctional #ContractJobs #Remote #Oracle #CPQ #BML #SalesCloud

PTC Windchill Developer Office timings : 2:00 PM--11:00 PM 100% remote role Overview Champion Home Builders is seeking an experienced PTC Windchill Developer to design, implement, and maintain configurations, customizations and enhancements for our enterprise cloud PLM (Windchill+) systems. The ideal candidate will possess comprehensive development expertise in PTC Windchill environments, with the technical capability to perform quality assurance testing as part of the development lifecycle. This role is critical to supporting our digital transformation initiatives and ensuring optimal PLM system performance across our plants. Key Responsibilities Development Configure, design, develop, and implement OOTB and custom solutions and extensions for PTCWindchill+ and ThingWorx Navigate Create and enhance workflows, life cycles, and business rules to meet specific organizational requirements Develop reports, dashboards, and data visualizations to facilitate data-driven decision making Implement user interface improvements to enhance user experience and productivity Optimize queries and system performance through code refinement Develop data migration scripts and utilities to support roll out to plants Build and maintain integrations between Windchill and other enterprise systems (ERP, CAD, MES, etc.) Quality Assurance Design and execute comprehensive test plans for all developed solutions before deployment Validate that all configurations and customizations developed by vendors meet performance, security, and scalability requirements Perform unit testing, integration testing, system testing, and regression testing of code and configurations Test system behavior under various load conditions to ensure production readiness Verify system compatibility across browsers, devices, and operating environments Technical Leadership Document technical specifications, development approaches, and system configurations Establish and enforce coding standards and best practices Conduct code reviews to ensure quality and maintainability Create knowledge base articles and technical documentation for support teams Collaborate with business analysts to refine requirements and propose optimal technical solutions Continuous Improvement Identify opportunities for system optimization and performance enhancement Leverage new PTC features and capabilities to deliver additional business value Monitor system health and performance metrics to identify improvement opportunities Required Skills & Qualifications 4+ years of hands-on development experience with PTC Windchillplatform Experience with ThingWorx Navigate development and customization Demonstrated experience in quality assurance methodologies and testing frameworks Proficiency in version control systems (Git, CCD) and continuous integration practices Knowledge of CAD systems (AutoCAD preferred) and their integration with Windchill Experience with ESI, web services, REST APIs, and system integration techniques Ability to work effectively with 4-hour overlap with US time zone (until 2PM ET)