Sales Support Lead

Location:

About PAKKA Limited

At Pakka Limited, we are well on the journey towards becoming a global leader in fully compostable packaging, with our growth plans in full swing.

We want to make the world a better place. Our opportunity is to produce lots of compostable packaging so that whatever gets thrown is good garbage, and makes it good for the earth and our health too.

People are at our core. Our core values of Earth Love, Trust, Courage, Excellence and Diversity, affirm our belief in creating joy at work through an environment of learning, creativity, and growth.

Pakka Inc. is a leader in sustainable packaging solutions, offering innovative molded fiber and flexible packaging products. Our mission is to drive environmental impact through scalable, customer-centric solutions designed for a better planet.

Position Summary:

proactive and detail-oriented Sales Support Lead

Please note:

Key Responsibilities:

• Design and implement a robust sales tech stack (CRM, dashboards, automation) to enhance productivity
• Serve as the inside sales engine: qualify leads, run outreach campaigns, and support pipeline development
• Coordinate with brokers, distributors, and partners by sharing updates and tracking performance
• Manage the full order lifecycle from booking to delivery, ensuring timely and accurate fulfillment
• Partner with finance to track payments, manage receivables, and support collections
• Maintain and distribute up-to-date sales enablement materials such as product brochures, decks, and pricing sheets
• Generate insights from CRM data and feedback loops to inform decision-making and improve sales strategy
• Collaborate cross-functionally across logistics, finance, marketing, and supply chain teams

What You Bring:

• Bachelors degree in Business Administration, Marketing, Engineering, or a related field

• Minimum of 5 years experience

  in sales operations, commercial support, or revenue enablement, preferably within manufacturing or B2B sectors
• Proven ability to manage end-to-end sales processes, streamline order workflows, and solve operational issues
• Experience supporting multi-channel sales teams and working in a cross-functional environment
• Strong analytical and problem-solving skills with a focus on root-cause analysis and continuous improvement
• Comfortable operating in a fast-paced, high-growth setting with the ability to scale operational support
• Proficiency with tools such as Zoho CRM, ZoomInfo, and Outreach

• Required to work in PST schedules

• American English training is mandatory (verbal and written fluency expected)