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Deutsche Bank
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Reference Data Analyst, NCT

Reference Data Analyst, NCT

Deutsche Bank

1 - 4 years

6 - 9 Lacs

Bengaluru

Posted:1 week ago| Platform:

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Skills Required

rpa bot investment banking blue prism robotic process automation c# css python natural language processing automation anywhere microsoft azure machine learning javascript jquery sql server artificial intelligence sql java asp.net .net html uipath

Work Mode

Work from Office

Job Type

Full Time

Job Description

:
Job TitleReference Data Analyst, NCT
LocationBangalore, India
Role Description:

The role of a Reference Data Analyst (RPA BOT Controller) is to analyze, troubleshoot and deploy intelligent automations using any or combination of tools and techniques viz. RPA/AI/ to streamline the operational functions. The role includes but not limited to:

Reference Data Analyst is responsible for analyzing business cases, running the digital workers (BOT), identify issues and troubleshooting, end to end BOT maintenance, Access provisioning, coordinating with Operation Teams, Support Teams and following escalation matrix.

Technology SupportBeing a qualified technician, the Analyst will investigate and fix the issues encountered by the underlying solution to ensure no service disruption to the automated processes. According to the severity, the analyst will engage the senior BOT Controllers, platform engineers and liaise with interface application IT and RPA CoE to resolve the issues

OthersThe analyst will report and escalate the operational issues (both technical & business) as per the reporting protocol established in the functional area.

What well offer you

100% reimbursement under childcare assistance benefit (gender neutral)

Sponsorship for Industry relevant certifications and education

Accident and Term life Insurance

Your key responsibilities:

Analyse, identify, troubleshoot and suggest changes to Developers and support RPA solution

Creation and upkeep of BOT Controller artefacts - Requirement Docs, Access Request documents, JIRA tickets, Creation of Change Requests and documentation

Work closely with BA team to validate and sign off on all feasibility studies / Key stroke documents, system access requirements and test case needs to ensure high standard of end product delivery

Work closely with Development team to address the issues and get the fix implemented to ensure high standard of final project delivery

Deliver cross-team knowledge sharing and application handovers post-production to provide the rest of the group the flexibility to support certain applications should capacity be stretched

Provide L2 support function for all production issues raised via JIRA ensuring that an in-depth investigation of any defects / known issues is conducted prior to raising to L3 (CoE) support group

Responsible for upkeep and transparency of all JIRA tickets as well as ensuring work estimations are as accurate as possible as well as providing clear updates and escalations in the daily scrum calls

The candidate must be willing to learn new technologies and employ them where required and find solutions to the business problems

The candidate must thrive to prioritize on the input files received and deliver the Outputs at the shortest possible time to meet Service Level Agreement

Be transparent and escalate issues to stakeholders to find best course of actions

Foster an innovative approach to bring in new methods and means

Your skills and experience

Overall experience of at-least 1-2 years

Hands on BOT Controlling experience of Robotic Process Automation is essential

Expertise or exposure to multiple intelligent automation tools and allied tools, techniques and methods

Good experience in managing operational stakeholders and working with such clients

Experience in running solutions in investment banking domain is desirable

Passion to innovate and desire to seek out solutions to problems

Proven ability to prioritize competing demands and must be willing and able to work in an agile environment

Effective communication skills to be able to manage relationships with stakeholders virtually.

Education and Certification -

Graduates (BCA, B. Com, BBA) with good academic records

Must have knowledge in Blue Prism

Any other RPA or intelligent automation knowledge is desirable

How well support you

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Reference Data Analyst, NCT