Recovery Officer

Job Title: Recovery Officer

Location: Nagpur
Company: Sakksham Finserv LLP (Partnered with Godavari Urban Bank)
Job Type: Full-Time | Field Job

Job Summary:

Sakksham Finserv LLP is looking for a dynamic and responsible Recovery Officer to manage overdue accounts including NPA, Home Loans, Personal Loans, and other retail loan products. The role is field-based and requires effective communication and negotiation skills to recover dues professionally and within compliance standards.

Key Responsibilities:

• Conduct field visits to follow up with delinquent customers across product segments (NPA, home loan, personal loan, etc.).
• Persuade borrowers for timely repayment or settlement as per bank policies.
• Prepare and maintain detailed records of recovery status and customer interactions.
• Coordinate with legal or collections team for escalated or legal recovery cases.
• Achieve monthly recovery targets set by the organization.
• Maintain professional behavior with borrowers and represent the organization positively.
• Submit regular field reports and MIS updates to reporting managers.

Eligibility Criteria:

• Minimum 12th pass; graduates preferred.
• Experience in loan recovery (NPA/home/personal loans) will be an advantage.
• Strong communication, negotiation, and interpersonal skills.
• Basic understanding of banking products and recovery processes.
• Must be familiar with Nagpur city and surrounding regions.
• Two-wheeler and valid driving license required.

Job Details:

• Salary: ₹18,000 – ₹25,000/month (based on experience & performance)
• Job Timing: 9:30 AM – 6:30 PM
• Weekly Off: 2nd Saturday and all Sundays
• Nature of Job: Field-based collections and recovery

Job Type: Full-time

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance

Work Location: In person

Expected Start Date: 18/07/2025