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NatWest Group
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Quality Manager, Director

Quality Manager, Director

NatWest Group

0 years

0 Lacs

Chennai Tamil Nadu India

Posted:2 days ago| Platform:

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Skills Required

payments technology leadership compliance collaboration management testing development engineering regression service automation agile collaborative strategies test flow drive tooling data okr strategy planning risk governance controls design integration security accessibility vision

Work Mode

On-site

Job Type

Full Time

Job Description

Join our digital revolution in NatWest Digital XIn everything we do, we work to one aim. To make digital experiences which are effortless and secure.So we organise ourselves around three principles: engineer, protect, and operate. We engineer simple solutions, we protect our customers, and we operate smarter.Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.This role is based in India and as such all normal working days must be carried out in India.Join us as a Quality Manager in Payments Technology

This is an opportunity to act as a key contributor in a business that processes one in every four payments in the UK and £65 trillion per annum for our personal, business and commercial customers
We’ll look to you to provide direction and leadership on all Quality matters across the platform, including adoption and compliance with the bank’s standards and policies
It’s a great chance to hone your knowledge of quality best practices and develop your collaboration and stakeholder management skills
We're offering this role at director level

What you'll do
In this key role, you’ll be making sure that only well designed and built work packages get through quality testing, and that they transition seamlessly from development into live environments. You’ll be overseeing the entire quality engineering process from ensuring testable requirements to automated regression packs. You’ll aim to get it right first time for our customers through innovative service and solutions, using automation as an accelerator and working closely with stakeholders in an Agile and collaborative environment.We’ll look to you to produce comprehensive and robust quality strategies and detailed quality test plans, enabling the continual flow of work packages across the domain, platform value stream or programme. You’ll also drive the adoption of new tooling such as GenAI to improve test case creation, execution and efficiency.Additionally, you’ll be:

Promoting the creation and usage of rich test data datasets that are used throughout the delivery process
Taking on ownership of testing OKR’s for the domain such as test or automation coverage, defect leakage and similar
Leading and managing the quality strategy, plan and execution results of multiple feature teams, often concurrently
Understanding customer and human centric designs and driving the quality of the team’s work to constantly improve solutions and enhance customer experiences
Taking accountability for all aspects of quality across both run and change and business as usual activity within the assigned platform or domain
Overseeing the output quality from all testing phases owned and making sure it meets the requirements of each quality test strategy
Making sure defects are detected and prioritised, based on impact, and resolved at the earliest possible moment and before the last responsible moment
Undertaking end-to-end test management including planning, risk, issue, dependency management, lessons learnt and governance

The skills you'll need
We’re looking for someone with strong knowledge and understanding of quality standards, quality best practices, and our risk and controls framework. You’ll also need high level of knowledge and demonstrable application of modern testing and quality practices and techniques used with Agile methodologies.Additionally, we’ll be looking for:

Practical experience of quality strategy and planning, testing design and execution
Experience in functional and non-functional testing such as system, system integration, user, load, volume, stress, security, accessibility, compatibility, penetration and back-out
The ability to relate everyday work to the strategic vision of the feature, platform, domain and enterprise teams, with a strong focus on business outcomes
The ability to communicate complex technical concepts clearly to peers and management

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Quality Manager, Director