Project Manager - Legal Services

Experience Required:

Key Responsibilities

• Independently handle 57 projects or 34 clients, depending on the size and complexity of each.
• Act as the primary point of contact for clients, ensuring a deep understanding of their requirements, project specifications, and expectations.
• Deliver daily status updates, metrics, and progress reports to clients, maintaining full transparency and accountability.
• Design and implement internal project workflows aligned with client needs and delivery goals.
• Coordinate and execute internal training plans for projects, especially for dedicated or long-term clients.
• Ensure quality control and productivity benchmarks are consistently met across all assigned client projects.
• Provide oversight and guidance for both project and technical workflows; collaborate with internal cross-functional teams to address challenges and maintain operational efficiency.
• Work closely with leadership to improve delivery strategies, client satisfaction, and
  

• Prior experience in managing CIR and DR projects is mandatory.
• Strong client management skills with the ability to manage expectations and build long-term relationships.
• Demonstrated experience in workflow creation, quality assurance, and performance monitoring.
• Ability to handle pressure and adapt to a dynamic client and project environment.
• Excellent communication, leadership, and problem-solving skills