Sales Prog & Incentive Mgmt Associate Manager Accenture

10.0 - 14.0 years

12 - 16 Lacs

Bengaluru

Work from Office

Skill required: Incentive Compensation & Trade Promotion - Pricing & Profitability Optimization Qualifications: Any Graduation What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.A set of techniques and processes that support defining a pricing strategy, creating a pricing model, and ensuring differentiated value for the opportunity pursuit. What are we looking for Team and Performance development Own all facets of performance and career management for the team.Expected to mentor all members in order to maintain a well-rounded, world class organization. This includes project management, quality audits and coordination of training sessions as well as day to day oversight of the team. Own and be accountable for the output and performance of your team.Operational Excellence:Uphold and continue to drive operational excellence across the site and globe.Drive best practices with a focus on outcomes for our customers.Identify and own local and global initiatives that will continue to optimize our highly customer focused operational teams. Recruiting and HiringTake the lead in hiring quality personnel who not only fit the needs of the current organization but will allow the team to scale with our customer and service growth. Incident and Escalations ManagementLead team/s to provide customers with exceptional outcomes during times of customer needs and drive positive customer the outcomes.Drive initiatives regarding improvements to existing tools & processes and providing feedback on new practices & procedures in order to scale with the rapid expansion of the services and customer base."- Project & Program Management- Six Sigma and/or delivery excellence industry practices or programs- Thought leadership- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills- Commitment to quality- Negotiation skills""ERP Skills: Salesforce, SAP (S4 Hana)Optional:Certified Black belt Six Sigma, PMPi certification or experienceAdditional ERP skills (preferred):Varisense, Anaplan, Calidus" Roles and Responsibilities: Incentives and Rebates Operations Manager responsible for overseeing the entire process of managing customer incentive and rebate programs, including data collection, calculation, validation, and payment processing, ensuring accuracy, compliance, and timely payouts while identifying opportunities for process improvement and optimization within the team Key Responsibilities: Program Management:Manage the full lifecycle of incentive and rebate programs, from program design and implementation to ongoing monitoring and reporting. Collaborate with sales, marketing, and finance teams to develop program rules, eligibility criteria, and payout structures. Ensure compliance with all relevant regulations and internal policies regarding incentive and rebate programs. Quota and Territory assignment: Manage the full lifeycle of Quota management which includes quota planning, quota assignment, quota adjustments, relief and attainment. Collaborate with Sales team for setting the correct quota by seller, product, territory and customer segments. Partner with Sales, Sales Excellence, Compliance and corporate teams for efficient and effective quota setup.Monitor the sales leads and partners performance against that set quota and drive them to achieve results basis the aligned quota.Data analysis and reporting of the sellers and partners peformance against the set quota. Provide visibility to the sales leadership for decision making Rebate Calculation and Processing:Lead the team in accurately calculating rebates based on established program rules and customer agreements. Utilize specialized rebate management software to streamline calculations and payment processing. Review and approve rebate payments, addressing any discrepancies or issues before final payout. Team Leadership:Supervise a team of rebate processors, assigning tasks, providing training, and ensuring efficient workflow. Monitor individual performance and provide feedback to team members. Foster a culture of accuracy, compliance, and timely processing within the team. Reporting and Analysis:Generate comprehensive reports on rebate program performance, including sales trends, rebate payouts, and ROI analysis. Identify areas for improvement and implement process changes to optimize program effectiveness. Provide insights and recommendations to stakeholders on program strategy and adjustments based on data analysis. Customer Interaction:Respond to customer inquiries regarding rebate program details, eligibility, and payment status. Resolve any customer disputes related to rebate calculations or program rules.

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