Product Associate

• Job Title: Product Associate
• Location: Gurugram
• Experience Required: 6 months to 2 years
• Company Name: Instaspaces Realtech Pvt Ltd
• Reporting To: Tech Lead, Marketing Lead

Role Overview:

We are seeking a sharp, proactive and driven individual to assist the CTO in improving our web application, managing third-party tools and integrations, supporting the sales team in fixing product-related issues, and contributing to tech-enabled marketing initiatives.

This role is ideal for someone with a growth mindset, a hunger to learn, strong problem-solving skills, and the ability to take clear decisions under minimal supervision.

Key Responsibilities:

Web Application Support

• Assist in identifying bugs or improvement areas in the web application and coordinate with developers for resolutions.
• Perform basic testing (UAT) and ensure implementation quality of released features.

Third-Party Integrations

• Maintain a record of all third-party tools and APIs used in the system.
• Monitor and support basic troubleshooting of integration issues with platforms like CRMs, analytics tools, or communication services.

Sales & Product Coordination

• Collaborate with the sales/support teams to understand broken or inefficient workflows and assist in driving quick tech resolutions.

Marketing Tech Support

• Help implement and track marketing campaigns using basic tools like tracking links, scripts, and automation platforms.
• Follow up with the marketing team to support reporting and campaign implementation from a tech standpoint.

Learning & Research

• Stay updated with emerging tools and technologies relevant to web, sales, or marketing operations.
• Proactively suggest ideas to improve internal tools or processes.

What We’re Looking For:

✅ Must-Have Skills:

• 6 months to 2 years of experience in tech support, product support, or technical coordination role.
• Familiarity with CRMs (like Kylas, Zoho, HubSpot), analytics (Google Analytics, Mixpanel), and marketing tools (Meta Ads, Google Ads, Mailchimp, etc.).
• Strong problem-solving and communication skills.
• Basic technical knowledge (HTML, JS basics, or familiarity with tools like Postman).
• Highly organised with a knack for documentation and follow-ups.

✅ Mindset & Attitude:

• A self-starter with a constant desire to learn and grow.
• High sense of ownership and accountability.
• Above-average problem-solving ability and logical thinking.
• Clear communicator who can work independently and with teams.
• Mindset and Attitude have a higher priority for us than skills.

Bonus if You Have:

• Experience with tools like Zapier, Google Tag Manager, or marketing automation platforms.
• Exposure to debugging tools or technical documentation.
• Familiarity with SaaS products or internal product/platform management.

Why This Role is Exciting:

• Direct exposure to real-world tech-product challenges.
• Mentorship from leadership and opportunity to shape internal tools.
• A fast-paced, growth-focused environment where your ideas will be heard and implemented.

Job Type: Full-time

Pay: ₹30,000.00 - ₹50,000.00 per month

Benefits:

• Health insurance
• Internet reimbursement

Schedule:

• Day shift

Ability to commute/relocate:

• Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• How soon can you join?
• If experienced what is your current/last salary?

Work Location: In person