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Estuate, Inc. logo

POS Consultant

4 years

0 Lacs

Greater Madurai Area

Posted:1 day ago| Platform: Linkedin logo

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Skills Required

timing engineering vision technology healthcare security creativity support management sql server monitoring query optimization data integrity checks writing database resolve software integration troubleshooting layers communication documentation testing deployment service inventory

Work Mode

Remote

Job Type

Full Time

Job Description

No. of Positions:

1

Relevant Experience:

4 to 12 Years

Experience:

10+ Years 11+ Years 4+ Years 5+ Years 6+ Years 7+ Years 8+ years 9+ years

Job Location:

Anywhere in India

Job Type:

Full Time

Work Timing:

General Shift

Work Mode:

Remote

Company overview: About Estuate

At Estuate, more than 400 uniquely talented people work together, to provide the world with next-generation product engineering and IT enterprise services. We help companies reimagine their business for the digital age.Incorporated in 2005 in Milpitas (CA), we have grown to become a global organization with a truly global vision. At Estuate, we bring together talent, experience, and technology to meet our customer’s needs. Our

‘Extreme Service’

culture helps us deliver extraordinary results.

Our key to success

We are an ISO-certified organization present across four distinct global geographies. We cater to industry verticals such as BFSI, Healthcare & Pharma, Retail & E-Commerce, and ISVs/Startups, as well as having over 2,000 projects in our portfolio.Our solution-oriented mindset fuels our offerings, including Digital Platform Engineering, Digital Business Apps, and Digital Security & GRC.

Our culture of oneness

At Estuate, we are committed to fostering an inclusive workplace that welcomes people from diverse social circumstances. Our diverse culture shapes our success stories. Our values unite us. And, our curiosity inspires our creativity. Now, if that sounds like the place you’d like to be, we look forward to hearing more from you.Currently, we are looking for a

POS Consultant

to join our

team.

  • Provide first and second-level technical support for CEGID Retail application issues, ensuring quick resolution for users.
  • Must have experience in technical or application support, specifically with CEGID Retail or similar retail management systems.
  • Manage and troubleshoot Microsoft SQL Server databases related to CEGID and GK POS, including performance monitoring, basic query optimization, and data integrity checks.
  • Strong proficiency in Microsoft SQL Server, including writing T-SQL queries, understanding database structures, and performing basic administration tasks (backups, restores, monitoring).
  • Support and resolve issues for GK POS (point-of-sale) systems, covering hardware, software, and integration challenges.
  • Must have demonstrated experience supporting GK POS (or similar modern POS systems), encompassing troubleshooting software, hardware interfaces, and transaction flows.
  • Diagnose and resolve technical issues across various layers (application, database and interfaces).
  • Excellent problem-solving, analytical, and diagnostic skills.
  • Collaborate with internal teams and external vendors to escalate and resolve complex problems.
  • Strong communication skills (both written and verbal) with the ability to explain technical issues clearly to non-technical users.
  • Maintain comprehensive documentation of issues, resolutions, and system configurations; participate in system upgrades, testing, and deployment activities; and proactively monitor system health.
  • A solid understanding of retail business processes and how technology supports them is key.
  • Should be able to work independently and as part of a team in a fast-paced environment, with experience using IT Service Management (ITSM) tools.

Our commitment to Equal Opportunity Employment (EOE)

Estuate, Inc. is an equal opportunity employer. Our employment decisions are made on the basis of merit and business needs. We comply with all applicable state & local laws governing non-discrimination in employment at each of our facilities and locations.

Disclaimer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.Share This Job

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