Patient Counselor

Job description

We are happy to announce that we are looking for a talented and experienced candidate to join our team as “Patient counsellor/Sales Executive”.

As a Sales Executive your major responsibilities will be making sales calls to the leads assigned to you, continuously updating our CRM database, meeting daily targets. Participating in sales team meetings. Helping the management to identify gaps in the process and accordingly participate in solutions for the same.

If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, we’d like to meet you. Ultimately, you’ll help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth.

1. Position: Sales Executive

2. Location: Mumbai (Andheri East)

3. Roles and Responsibilities

• You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality.
• You are responsible for meeting personal and team targets as well as our customer satisfaction.
• Handle calls, mails, WhatsApp chat to patients and clients.
• Identify the needs of patients, resolve issues and provide solutions.
• Upsell other products/ services wherever possible.
• Ensure you follow the sales script provided by the company for uniformity
• Maintain good relations.
• Meet personal targets and work towards meeting team targets.
• Building and maintaining the CRM database.
• Maintain records of the conversations with the customer and analyze the data.
• Write and submit timely reports on performance, targets and customer queries.

5. Requirements and Qualifications

• High School Graduates, but a bachelor's degree in commerce or related fields is preferred.
• Prior experience with sales and customer service.
• Good knowledge of CRM practices and systems.
• Customer oriented attitude with professionalism.
• Strong multitasking, time management, and target achieving skills.
• Excellent communication and listening skills with good command over the English language.
• Effective persuasive, convincing and selling skills.
• Proven Sales experience in the relevant or any other industry.

6. Compensation

Commensurate with the qualification and experience of the candidate as per the industry standards B

7. Any additional information about application procedures

Interested candidates can send their CVs with a cover mail at

Apply if available on immediate basis

Job Type: Full-time

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time

Schedule:

• Day shift
• Fixed shift
• Morning shift

Education:

• Bachelor's (Preferred)

Experience:

• Inside sales: 1 year (Preferred)
• Clinical pharmacy: 1 year (Preferred)
• total work: 2 years (Preferred)

Work Location: In person

Job Type: Full-time

Pay: ₹15,000.00 - ₹30,000.00 per month

Schedule:

• Day shift
• Fixed shift
• Morning shift

Education:

• Bachelor's (Required)

Experience:

• total work: 1 year (Required)
• Counselling: 1 year (Required)

Work Location: In person