Posted:2 days ago|
Platform:
On-site
Full Time
1. Manage the end-to-end order fulfillment process, from order receipt to final delivery, ensuring adherence to customer commitments and company policies.
2. Review customer orders for accuracy and completeness, verifying shipping addresses and resolving any discrepancies or issues.
3. Enter and process orders in the company's order management system, ensuring accurate order booking and pricing confirmation.
4. Coordinate with various internal teams, such as sales ,NPI, procurement and Production, to ensure the availability and timely shipment of products.
5. Proactively communicate with customers regarding order status, updates, and any potential delays or issues, providing exceptional customer service.
6. Collaborate with the sales team to address customer inquiries, resolve complaints, and provide necessary information or documentation.
7. Monitor order progress and track shipments to ensure on-time delivery, promptly addressing any potential delivery issues or delays.
8. Maintain accurate and up-to-date order records and documentation, including order confirmations, invoices, and shipping details.
9. Analyze and resolve order-related problems, such as pricing discrepancies, inventory shortages, or shipping errors, in a timely manner.
10. Generate regular reports on order status, fulfillment metrics, and customer satisfaction to management, highlighting any areas for improvement.
11. Stay updated on product knowledge, pricing, and promotions to provide accurate information to customers and sales teams.
Siemens
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
Goa, Goa, India
3.5 - 8.0 Lacs P.A.
Goa, Goa, India
Experience: Not specified
Salary: Not disclosed
5.0 - 9.0 Lacs P.A.
Mumbai, Maharashtra, India
Experience: Not specified
2.0 - 6.0 Lacs P.A.
Delhi, Delhi, India
2.0 - 6.0 Lacs P.A.
Goa, Goa, India
3.5 - 8.0 Lacs P.A.
Bengaluru, Karnataka, India
5.5 - 10.0 Lacs P.A.
Mumbai, Maharashtra, India
2.5 - 4.5 Lacs P.A.
Hyderabad, Telangana, India
1.0 - 7.0 Lacs P.A.
Delhi, Delhi, India
1.0 - 7.0 Lacs P.A.
