Operations Management Specialist

NetRTech Solutions LLP is a company specializing in placements, technology consulting, project execution, product development, sales, and training, dedicated to providing high-quality solutions and services to its clients. We are currently seeking an Operations Analyst to join our Support Operations team at our Ahmedabad location on a full-time basis. As an Operations Analyst, your primary responsibilities will revolve around providing analytical support, engaging with stakeholders, conducting financial analysis, offering customer service support, and managing accounting operations on a daily basis. You will collaborate closely with various stakeholders to comprehend business requirements, document needs, establish and update process documentation, aid in the deployment of solutions, and oversee service quality. Additionally, you will partner with global teams to define best practices, design and enhance scalable workflows that align with company objectives. Key Responsibilities: - Analyze business processes and workflows to identify opportunities for standardization, enhancement, or automation - Produce process and solution documentation across multiple teams, locations, and tools - Lead projects from inception to completion, ensuring timely achievement of objectives - Develop a comprehensive understanding of individual teams and processes to facilitate tailored solution development - Monitor project advancement, address issues, report progress, and propose necessary actions - Maintain detailed and professional documentation of all activities Required Skills and Experience: - Proficiency in English (at least Upper-Intermediate level) - Strong communication skills, both verbal and written, with the ability to engage effectively with technical and non-technical stakeholders - Experience collaborating with cross-functional teams in a global setting - Basic knowledge of business process modeling, workflow, and project management principles - Familiarity with data analysis tools and methodologies - Ability to thrive in a team environment, manage multiple tasks, and prioritize effectively - Previous experience in a business analysis or related role preferred but not mandatory - Familiarity with project management tools like Monday.com - Understanding of ecommerce systems and exposure to online advertising would be advantageous Salary and Benefits: - Food provided during shifts at the office - Cab service available - Accommodation provided for 5 days upon relocation - Salary offered up to 6-7 LPA If you are looking to join a dynamic team and contribute to impactful projects, we welcome your application. Thank you for considering NetRTech Solutions LLP as your next career destination. Thanks & Regards, HR Team Contact: 8618208176 (Simran) (Job Type: Full-time),