Member Experience Manager Job Description

5 - 10 years

7 - 12 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Member Experience Manager - Sonpada, Mumbai

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  • Ultimate role is to manage the Member Onboarding Process
  • Conducting the fitness consultation
  • Determining the right combination of personnel and tools for each member
  • Managing the retention score
  • Will also strategize, organize and promote programs across several areas including: Community, Self-Directed, Group and Personal Training
  • Will manage Trainer on-boarding and staff training
  • Creating touch-points and calling irregular members
  • Prepare Educational Resources and member engagement activities planner

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