Manager - Sales Incentive Compensation

Hi Applicants,

Manager - Sales Incentive Compensation.

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

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Manager - Sales Incentive Compensation

Genpact puts digital technology and analytics to work. Our experience demonstrates that advanced business processes and operations can generate material impact. They help our clients control cost and capital intensity, strengthen market engagement, support organizational transformation, and manage risk and compliance. In doing so, they make our clients more competitive. It is this focus that has enabled us to transform the business process services space in only a few years.

And this is exactly what we want Sales Variable Incentive Compensation team to become within Genpact, so that it becomes best in class and we can in turn take it to our clients to replicate We are looking at a Sales Compensation expert who not only ensures the process reaches its operational excellence but at the same time becomes a true catalyst in becoming true business partner, helping them design right incentive plans, govern the plans and performances closely, thereby driving up sales productivity of the company.

Responsibilities

• Incentive Analytics & Plan design:

• Designing of the Sales incentive plan annually, depending upon historical performance of the plans and industry benchmarking.
• Incentive Plan Efficacy- Regular Plans Review with Council
• Sales performance data analytics and simulation and sharing proactive triggers with the management.

Critical Activities that need to be carried out under this role

• Design and Govern Target Setting Norms & Sales Productivity Norms
• Consecutive Outliers Low & Zero Incentive Earners- RCA & Action Plan via Skip Level connect.
• Persona wise Sales Connect, Feedback & Focus Groups

• Automation, Intelligent Operations & Simplification of Growth Incentive Process

• Proactive Triggers/ Business Feedback and Plan design modifications if required.
• Once the plans are created, you will have to participate in different activities like getting the plans implemented, close individual targets, track performance for Sales and consulting teams, and calculate final incentive pay-out basis their individual performance.
• It is critical in this role to keep the data confidential, as it related to the pay-out of people.
• You will have to ensure end to end process of Incentive Compensation payout for sales and consulting teams is automated, a step up from the current process
• You will have to collaborate well with HR and Sales/Consulting teams and share right analytics and insights to be leveraged for session C discussion.
• This role will require strong communication skill, stakeholder management, eye for detail, business acumen and good control over numbers.

Qualifications we seek in you!

Minimum Qualifications

• Bachelor’s degree in commerce or science.
• Experience in Sales incentive pay out team would be preferred. Rich experience around Finance and accounts/HR Operations/Payroll operations (any of these)

• Data Analytics and Insights generation is the must have skill for this role

• Excellent communication (written, verbal and presentation) skills
• Strong business acumen, curiosity, agility and problem solving, and client centric
• A passion for digitization and driving outcomes with speed and agility.
• Proven ability to work well independently with minimum supervision, as well as a part of a team.
• Adherence to highest levels of confidentiality, discretion and integrity, especially with employee data
• Ability to develop models and data structures, including macros, will be of advantage
• Experience of working in Sales compensation
• Ability to work in huge data sets, Design Thinking, Process & Exceptions management
• High degree of comfort in working with ambiguity and under pressure, with the ability to prioritise and manage multiple tasks

Preferred Qualifications/ Skills

• Knowledge of Power BI and Tableau
• Prefer advance experience using MS office suite specifically Advanced MS Excel.
• Excellent relationship building skills and customer-service orientation
• Creative and innovative thinking, ability to think out of box problem solving
• Consistently reliable, methodical, adaptable, resourceful, enthusiastic, dedicated and self-motivated
• Should be sensitive towards data
• Results/ Action-orientation
• Stay up to date with new technologies, industry and demonstrate a passion for learning

Why join Genpact?

• Be a transformation leader

  – Work at the cutting edge of AI, automation, and digital innovation

• Make an impact

  – Drive change for global enterprises and solve business challenges that matter

• Accelerate your career

  – Get hands-on experience, mentorship, and continuous learning opportunities

• Work with the best

  – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

• Thrive in a values-driven culture

  – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.