Manager, Benefits Support Services

Qualifications

Education

• Bachelor’s/ Master’s degree in Human Resources, Business Administration, or related field (required)

• Master’s degree or MBA (preferred)

Experience

• Overall 8+ yrs of experience, of which 5 years of experience in benefits administration, customer support, or HR operations

• 2+ year’s experience in a People Management role is essential

• Experience in a PEO or HR outsourcing environment is a plus

Preferred Certifications

• Certified Employee Benefits Specialist (CEBS) – International Foundation of Employee Benefit Plans

• SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP)

• Indian Payroll & Compliance Certification – from NIPM, SHRM India, or similar institutions

• Lean Six Sigma Certification – for process improvement and operational excellence

Skills & Competencies

• Proficiency in benefits administration platforms and Microsoft Office Suite

• Strong analytical and problem-solving skills

• Excellent communication and interpersonal abilities

• Ability to manage distributed teams across time zones

• Strong organizational and time management skills

• Experience in strategic planning and project execution

• Ability to drive change and foster a collaborative team culture

Work Environment:

• Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.
• This position is 100% in office.

Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.