Loan Processing Executive

Role Overview:

Key Responsibilities:

• File Preparation & Management:

• Prepare and organize complete loan application files, ensuring all required documents (KYC, income proofs, property documents, etc.) are present, accurate, and properly indexed.
• Maintain systematic digital and physical records of all loan applications and related documentation.
• Perform preliminary checks on document authenticity and completeness as per bank guidelines.

• Coordination with Bankers:

• Act as a primary point of contact and liaison between the DSA team, clients, and bank's processing departments.
• Submit prepared loan files to the bank's credit and operations teams.
• Follow up with bank officials to track the status of loan applications, address queries, and expedite processing.
• Coordinate for necessary approvals and ensure smooth file movement within the bank.

• Coordination with Clients:

• Communicate with clients to request missing documents, clarify information, and provide updates on their loan application status.
• Assist clients with any documentation-related queries or requirements.
• Ensure a positive and supportive experience for clients throughout the loan application process.

• Problem Analysis & Resolution Support:

• Analyze issues or discrepancies identified during file processing or by the bank.
• Provide relevant data and information from office records to assist in resolving problems.
• Coordinate with senior team members or DSAs to find solutions for complex cases or specific client needs.

• File Clearance & Compliance:

• Ensure all necessary clearances from the bank are obtained for loan disbursals.
• Verify that all compliance requirements, both internal and regulatory, are met before loan approval.
• Assist in rectifying any compliance gaps identified during audits or checks.

• Loan Approval Facilitation:

• Diligently track the progress of applications to ensure timely approval and disbursal.
• Proactively address any roadblocks to ensure the loan moves efficiently towards approval.