Lead Business Analyst

Major Responsibilities*

• Lead Business Analysis Activities

  – Guide and oversee the work of business analysts across multiple projects and ensure alignment with business goals.

• Mentorship and Guidance

  – Mentor junior business analysts and contribute to best practices and standards for business analysis.

• Requirement Gathering & Documentation

  – Elicit, analyze, and document detailed business and functional requirements from stakeholders.

• Stakeholder Management

  – Collaborate with business users, technical teams, and leadership to ensure shared understanding and expectations.

• Solution Design Support

  – Work closely with architects and developers to design solutions that meet business needs.

• Process Improvement

  – Identify opportunities to optimize and streamline business processes through technology solutions.

• Project Coordination

  – Support project planning and execution, including effort estimation, resource planning, and timelines.

• Change Management Support

  – Assist in assessing change impacts and support communication and trainings.

• User Training & Demos:

  Planningand delivery of product demos and training sessions for stakeholders

• Quality Assurance Oversight

  – Ensure test plans align with requirements and participate in system and user acceptance testing (UAT).

• Reporting & Documentation

  – Produce clear reports, dashboards, and documentation for stakeholders.

Key Competencies*

• Good technical knowledge of IT systems, databases, and integration concepts.
• Proven leadership abilities to guide teams and influence project outcomes.
• Excellent communication skills for both technical and non-technical stakeholders.
• Skilled in managing stakeholder expectations and building strong relationships.
• Proficient in gathering, analysing, and documenting clear business requirements.
• Effective problem-solving abilities with a focus on root cause analysis.
• Proficient in wireframing tools such as Figma, Balsamiq, and similar design platforms.
• Well-versed in Software Development Life Cycle (SDLC) methodologies and practices.