Key Accounts Manager

Key Deliverables:

1. Possesses a unique blend of business and technical acumen, innovative and big-picture vision, as well as the drive to make the vision a reality.2. Process driven, with strong analytical and planning skills.

3. Strong Sales & Marketing background is a must-preferably in steel and /or steel applications

.4. Passion to understand the market and business needs and create innovative solutions to meet customer requirements.

5. Ability to communicate effectively with customers, team and Key stakeholders.

6. Strong presentation skills and the ability to translate technical concepts to solutions for customers as well as the team.

7. Strong coaching, mentoring and team leadership skills.

8. He/she will treat customer feedback/complaints with respect, urgency and seriousness/ He will always close the loop and keep the key stakeholders posted.

9. He/she should work out a system to prioritise the orders and let customersclearly know our priority system. Basis of Priority shall be Customer urgency/our commitment, financial impact, long term relationship impact.

10. He/she will work out a system for obtaining relevant marketing intelligence for product/market/pricing in an ethical manner and to improve and enhance customer experience, market share and company's profitability. He/she will present market data in the periodic pricing committee meeting to help the pricing committee take pricing decisions.

Roles:

1. He/she shall be working to continuously improve the product/grade/customer/market mix to improve the profitability on the principle of Better than before. He/she shall be taking a specific time bound improvement target and work towards achieving the same in a timely manner.

2. Develop and maintain strong, strategic relationships with key clients in the B2Cand B2B, large-scale, government, and infrastructure project sectors.

3. Act as the primary point of contact for key clients, understanding their project requirements, and providing customized solutions that address their needs.

4. Collaborate with internal teams, including sales, engineering, and operations, to develop and implement strategies for winning and executing projects.

5. Identifying new business opportunities within existing accounts and pursue leads to expanding our presence in the market.

6. Lead negotiations with clients on contract terms, pricing, and delivery schedules, ensuring alignment with company objectives and policies.

7. Monitor project progress, resolve any issues or concerns raised by clients, andensure timely delivery of products/services.

Desired Qualification MBA in Sales & Marketing.

• Type Exposure Steel and/or Industrial type
• Knowledge and Skills and Attitude
• Proven track record of success as a Key Account Manager or similar role, with
• experience in B2B, B2C, large-scale, government, or infrastructure project sales.

Machine & Tools used (Any special technical Skill)