Junior Customer Service Executive Fresher Job

About the job: As a Junior Customer Service Executive at Growthamax Insurance Broking Pvt Ltd, you will play a crucial role in providing top-notch service to our clients. Your proficiency in MS-Excel and MS-Office, as well as strong English communication skills, will be essential in ensuring customer satisfaction and retention. Key responsibilities: 1. Handling incoming customer inquiries via phone, email, and chat in a timely and professional manner. 2. Updating and maintaining customer information in our database using MS-Excel. 3. Assisting customers with policy renewals, claims processing, and other insurance-related queries. 4. Collaborating with the sales team to upsell additional insurance products to existing clients. 5. Resolving customer complaints and issues effectively to maintain positive relationships. 6. Generating reports and analyzing customer feedback to identify areas for improvement. 7. Participating in training sessions to enhance product knowledge and customer service skills. If you are a proactive and customer-oriented individual looking to kickstart your career in the insurance industry, this is the perfect opportunity for you to grow and thrive with us at Growthamax Insurance Broking Pvt Ltd. Apply now and join our dynamic team! Who can apply: Only those candidates can apply who: Salary: ₹ 2,20,000 - 6,00,000 /year Experience: 0 year(s) Deadline: 2025-07-29 23:59:59 Other perks: Informal dress code, Health Insurance Skills required: MS-Office, MS-Excel, English Proficiency (Spoken) and English Proficiency (Written) About Company: We go beyond just selling insurance we ensure you get the best coverage at the right price with unmatched support. From expert advice and cost-effective plans to hassle-free claims and end-to-end convenience, we make insurance simple, transparent, and truly valuable for you.