IT Manager

Role & responsibilities

1. Infrastructure Management:

- Oversee the design, implementation, and maintenance of all IT infrastructure systems, including servers, networks, storage, and related hardware.

- Ensure high availability and performance of critical IT systems to support 24/7 manufacturing and business operations.

- Implement and maintain disaster recovery and business continuity plans to minimize downtime and ensure data integrity.

2. Security and Compliance:

- Develop and enforce IT security policies and procedures to protect sensitive data and comply with industry regulations (e.g., FDA, GxP, HIPAA).

- Conduct regular security assessments and audits to identify vulnerabilities and mitigate risks promptly.

- Collaborate with compliance teams to ensure IT systems meet regulatory requirements and pass audits successfully.

3. Team Leadership and Development:

- Lead a team of IT professionals, including system administrators and support staff, fostering a culture of collaboration, accountability, and continuous improvement.

- Provide coaching, training, and mentorship to team members to enhance their technical skills and professional growth.

- Manage external vendors and contractors, ensuring they deliver services and solutions that meet our standards and requirements.

4. Project Management:

- Plan and execute IT projects related to infrastructure upgrades, system migrations, and technology implementations.

- Define project scopes, timelines, and budgets, and ensure projects are delivered on schedule and within budget.

- Evaluate emerging technologies and make recommendations for adoption based on their potential to improve efficiency or meet business needs.

5. Strategic Planning and Budgeting:

- Collaborate with senior management to develop IT strategies and roadmaps aligned with business objectives and growth plans.

- Prepare and manage the IT department budget, monitoring expenditures and ensuring cost-effective use of resources.

- Identify opportunities to leverage technology to streamline operations and drive innovation in pharmaceutical manufacturing processes.

Qualifications:

- Bachelors degree in Computer Science, Information Technology, or a related field; Master’s degree preferred.

- Proven experience (X years) in IT infrastructure management, preferably in the pharmaceutical or healthcare industry.

- Strong knowledge of IT systems and infrastructure, including virtualization, cloud computing, and enterprise networking.

- Experience with regulatory compliance requirements and IT security best practices.

- Excellent leadership and communication skills, with the ability to influence and collaborate effectively across all levels of the organization.

- Project management certification (e.g., PMP) is a plus.

- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.