Inside/presale Sales Manager

We are looking for a proactive and driven Inside Sales Manager to lead our inside sales operations, manage lead generation, drive client conversions, and support the field sales team with actionable insights. This role will be critical in building a scalable sales engine that supports both Indian and export market expansion.

Key Responsibilities:

1. Lead Management & Conversion

Manage inbound and outbound sales leads from various channels (email, phone, website, CRM).

Qualify leads and schedule sales meetings for senior sales executives or founders.

Maintain high conversion rates from inquiry to quote request to deal closure.

2. Sales Process & CRM Ownership

Maintain and optimize our CRM system (e.g., Zoho, HubSpot) for tracking leads, quotes, and customer interactions.

Build dashboards to monitor funnel metrics, sales velocity, and team productivity.

3. Team Management

Oversee a small inside sales team or tele-calling executives.

Train and guide team members in pitch delivery, follow-ups, objection handling, and data logging.

4. Client Communication

Understand customer requirements and share relevant brochures, product data, and videos.

Ensure timely follow-up with prospective clients until they are passed on for final negotiation and closure.

5. Reporting & Coordination

Send weekly and monthly sales reports with key KPIs and insights.

Coordinate with production, dispatch, and documentation teams for sales execution follow-through.

Key Performance Indicators (KPIs):

Number of qualified leads generated per month

Lead-to-meeting conversion rate

Funnel drop-off analysis and corrective actions

CRM hygiene score and reporting accuracy

Responsiveness and turnaround time to inquiries

Ideal Candidate Profile:

Experience & Skills:

47 years in inside sales, preferably in B2B or manufacturing industries.

Experience selling to retail, FMCG, or international buyers is a plus.

Strong verbal and written communication skills (fluent in English; additional languages a plus).

Excellent knowledge of CRM tools, MS Excel/Google Sheets, and email outreach strategies.

Ability to handle pressure, multitask, and take ownership of outcomes.

Attitude & Culture Fit:

Proactive and self-motivated with a strong bias for action.

High on accountability, structured in work, and focused on results.

Comfortable working with founders and senior leadership